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1.3 ITäŒæ¥ã®åœ¹å²ãšè²¢ç®
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1.4 ITäŒæ¥ã®å±æãšäºæž¬
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2. ITäŒæ¥ã®æ¥çš®ãšãã®è©³çŽ°
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5.1 å¿ é ãšãããITã®åºç€ç¥è
ãŸãã¯ãäžè¬çãªITã®åºç€ç¥èãå¿ èŠãšãªããŸããããã¯åºæ¬çãªããã°ã©ãã³ã°ã®ç¥èãITããã€ã¹ã«é¢ããç解ããããŠãããã¯ãŒã¯ã«é¢ããåºç€çãªã¹ãã«ãªã©ãå«ãŸããŸãã
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ç¥èã身ã«ã€ããæ¹æ³ãšããŠã¯ãå°éæžãèªãããªã³ã©ã€ã³æè²ãåãããªã©ããããŸããããããITäŒæ¥ã«è»¢è·ãããæ¹ã¯ããŸãã¯åºç€ããåŠã¶ããšããå§ãããŸãã
5.2 ITäŒæ¥ã§äœ¿ãããå°éçšèªã®ç解
ITäŒæ¥ã§åãäžã§ãå°éçãªçšèªç解ã¯äžå¯æ¬ ã§ããããã¯æ¥çç¹æã®èšèã ãã§ãªããããã°ã©ãã³ã°èšèªããœãããŠã§ã¢ãããŒããŠã§ã¢ãéä¿¡ã·ã¹ãã ãªã©ã®çšèªãå«ã¿ãŸãã
ãããã®çšèªãç解ããããšã§ãä»ã®ã¡ã³ããŒãã¯ã©ã€ã¢ã³ããšã®åæ»ãªã³ãã¥ãã±ãŒã·ã§ã³ãå¯èœãšãªããŸãããŸããå°éçãªè°è«ãæ å ±ã®ãã£ããã¢ããã«ãå¿ èŠãªã¹ãã«ã§ãã
å°éçšèªã«ã€ããŠã¯ãã€ã³ã¿ãŒãããã§èª¿ã¹ãã ãã§ãªããæ¥çé¢é£ã®æžç±ãèªãã ããå®éã®çŸå Žã§åã人ã ãšäº€æµããããšã§åŸãããŸãã
5.3 ããŒã ã¯ãŒã¯ãšã³ãã¥ãã±ãŒã·ã§ã³èœå
ITäŒæ¥ã§åãäžã§ã¯ãåç¬ã§äœæ¥ãé²ããå Žé¢ãå€ãã§ãããã³ãã¥ãã±ãŒã·ã§ã³åãããŒã ã§ã®ååã¹ãã«ã極ããŠéèŠã§ãããããžã§ã¯ãã¯å€ãã®å ŽåãããŒã ã§é²è¡ããŸããããã³ãã¥ãã±ãŒã·ã§ã³åãæã£ãŠããããšã¯å¿ é ã§ãã
ITç¥èã ãã§ãªã察人ã¹ãã«ãå¿ èŠãšãããäžåžãéšäžãååããããŠã¯ã©ã€ã¢ã³ããšå¹æçã«ã³ãã¥ãã±ãŒã·ã§ã³ããšãããšã§ããããžã§ã¯ããåæ»ã«æšé²ããåé¡ã解決ããŸãã
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5.4 èªå·±åŠç¿ãšåé¡è§£æ±ºèœå
æåŸã«ãITäŒæ¥ã§åãå Žåãææ°ã®æè¡ããã¬ã³ãã¯åžžã«æŽæ°ãããæ¥é²ææ©ã§é²åããŠããŸãããã®ãããèªåèªèº«ã§æ°ããæè¡ãåŠã³ãæªç¥ã®åé¡ã«å¯Ÿå¿ããèœåã¯éèŠãšãªããŸãã
ãã®èœåããããšãèªèº«ã§æ°ãããœãªã¥ãŒã·ã§ã³ãçºèŠããããã¯ã©ã€ã¢ã³ãã®åé¡ã解決ãããããããšãå¯èœã«ãªããŸãããŸãITäŒæ¥ã§ã¯ãèªå·±åŠç¿èœåãé«ãè ãè©äŸ¡ããããã£ãªã¢ã¢ãããããã£ã³ã¹ãåŸãããã§ãã
ããŸããŸãªãªã³ã©ã€ã³ãªãœãŒã¹ãæžç±ã掻çšããæ¥ã åŠã³ç¶ãã姿å¢ãå¿ èŠãšãªããŸãããããŠãèªå·±åŠç¿ã®äžç°ãšããŠãåé¡è§£æ±ºã®ããã®æŠç¥ãç«ãŠãèªå·±è§£æ±ºããåã倧åã§ãã
6. ãŸãšãïŒITäŒæ¥ãžã®éã®éžæ
ITäŒæ¥ã«æºãããšããããšã¯ãåžžã«æ°ããæè¡ãç¥èãè¿œæ±ããé²åãç¶ããæ¥çã«èªãã眮ãããšãæå³ããŸãã匷ãåºç€ãæã€ITäŒæ¥ã¯ãèªç€Ÿã®æã€ãµãŒãã¹ã補åã瀟äŒå šäœã®æé·ã«è²¢ç®ããæ©äŒãæã€ã ãã§ãªããåã ã®åŸæ¥å¡ãåã ã®ãã£ãªã¢ã®çºå±ã«å€§ããªãã£ã³ã¹ã«æµãŸããå¯èœæ§ããããŸãã
ããããããã«ã¯ææŠãå€ãããããä¹ãè¶ããããã«ã¯å°éç¥èãæ·±ããã ãã§ãªããæ°æè¡ã«å¯Ÿããç解ãšã¢ããããŒããåžžã«è¿œæ±ããæè»æ§ãæ±ããããŸããããããå æããã°ãITäŒæ¥ãžã®éã¯äžäººäžäººã®å¯èœæ§ãç¡é倧ã«åºããèå°ãšãªããŸãã
以äžã§ã¯ãITäŒæ¥ã®ä»äºãå¿ã人ãžã®ã¢ããã€ã¹ãITäŒæ¥ã§æåããããã®ãã€ã³ããITäŒæ¥ã®æ¥çžŸåäžã«è²¢ç®ããæ¹æ³ãæªæ¥ã®ITäŒæ¥ã®ããžã§ã³ãæãäžããŠãããŸãã
6.1 ITäŒæ¥ã®ä»äºãå¿ã人ãžã®ã¢ããã€ã¹
ãŸãã¯åºæ¬çãªITã®ç¥èã身ã«ã€ããããšãéèŠã§ããITäŒæ¥ã§ã®ä»äºã¯æ§ã ãªå°éåéãååšããŸãããã©ã®åéã§ãå ±æããŠããç¥èããããŸãããã®åºç€ã身ã«ã€ããŠãããšãåŸã ã®åŠç¿ãã¹ã ãŒãºã«ãªããŸãã
次ã«ã奜å¥å¿ãæã€ããšãåæã®çåãæ·±ãè¿œæ±ãã奜å¥å¿ããæè¡ã®ç解ãæ·±ããäžã§å¿ èŠäžå¯æ¬ ã§ãã
æåŸã«ãèªå·±åçºã®æèãæã€ããšãèªãæ°ããªç¥èãåŠã³ãã¹ãã«ã磚ãããšãæ±ããããŸããã¹ãã«ã¯å°éç¥èãæè¡ã ãã§ãªããã³ãã¥ãã±ãŒã·ã§ã³èœåããããžã§ã¯ããããžã¡ã³ãã®èœåãªã©ãéèŠãšãªããŸãã
6.2 ITäŒæ¥ã§æåããããã®ãã€ã³ã
ITäŒæ¥ã§æåããããã«ã¯ãããŒãã¹ãã«ãšãœããã¹ãã«äž¡æ¹ããã©ã³ã¹ããæã€ããšãéèŠã§ãããã¯ãããžãŒã®ç¥èãå°éçãªã¹ãã«ã ãã§ã¯ãªããããŒã å ã§ã®ã³ãã¥ãã±ãŒã·ã§ã³ãåé¡è§£æ±ºèœåãªã©ã®ããœãããªã¹ãã«ããéèŠãšãªãããã§ãã
ãŸããå é²æ§ãè¿œãæ±ããæ°æè¡ãèŠããæ欲ãå¿ èŠã§ãããã¯ãããžãŒã®é²åã¯æ¥é²ææ©ã§ãåžžã«ææ°ã®æè¡ãã¬ã³ããè¿œãç¶ããããšãæ±ããããŸãã
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6.3 ITäŒæ¥ã®æ¥çžŸåäžã«è²¢ç®ããæ¹æ³
æ¥çžŸåäžã«è²¢ç®ããããã«ã¯ã顧客ã®ããŒãºã«å¯Ÿå¿ãããµãŒãã¹ã補åãåµåºããããšã倧åã§ããããã«ã¯ãåžå Žã®ååãäºæž¬ããæ代ã®å€åãèªã¿åãèŠç¹ãæ±ããããŸãã
ãŸããæç¶çãªã€ãããŒã·ã§ã³ãäŒæ¥äŸ¡å€ãé«ããŸããæ°èŠæ§ã ãã§ãªããæ¢åã®è£œåããµãŒãã¹ãæ¹åãç¶ããããšãéèŠã§ãã
ãããŠãçµç¹å šäœã§ã®ããŒã¿æŽ»çšã倧åã§ããäºæ¥æŠç¥ã®çå®ãææ決å®ãè¡ãéã«ã¯ãããŒã¿é§ååã®ã¢ãããŒããéèŠãšãªããŸãã
6.4 æªæ¥ã®ITäŒæ¥ã®ããžã§ã³
æªæ¥ã®ITäŒæ¥ã¯ã瀟äŒå šäœã«å¯Ÿããè²¢ç®ãããéèŠãšãªãã§ããããããã«ã¯ãITäŒæ¥ã®ãµãŒãã¹ã瀟äŒå šäœã®åé¡è§£æ±ºã«å¯äžããããšãæ±ããããŸãã
ãŸããæç¶å¯èœãªçµå¶ãããäžå±€éèŠãããã§ããããã°ããŒãã«ãªèŠæš¡ã§ã®ç°å¢åé¡ãå°ååé¡ã解決ããããã®æè¡éçºãæåŸ ãããŸãã
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