1. ãã¹ããšã³ãžãã¢ãšã¯äœã
ãã¹ããšã³ãžãã¢ãšã¯ããœãããŠã§ã¢ãã·ã¹ãã ã®éçºå·¥çšã«ãããŠããã®å質ãæ ä¿ãã圹å²ãæã€å°éè·ã®ããšãèšããŸãããã¹ããšã³ãžãã¢ã®äž»ãªä»äºã¯ãéçºãã補åãæ£ããåäœããããèŠä»¶ã«åèŽããŠããããæ€èšŒããããšã§ãã
圌ããè¡ããã¹ãã¯ãåçŽãªåäœç¢ºèªããè€éãªã·ããªãªã«åºã¥ããã¹ããŸã§å€å²ã«ããããŸãããã®çµæããèµ·ãåŸãåé¡ãæ©æã«çºèŠããéçºããŒã ãžãã£ãŒãããã¯ããããšã§å質æ¹åããã°ä¿®æ£ã«ç¹ããŸãã
ãŸãããã¹ãèªäœã®èšèšãããã»ã¹ã®å¹çåãéèŠãªåœ¹å²ãšãªããŸããããã«ããã補åã®ä¿¡é Œæ§ãé«ããã ãã§ãªããéçºæéã®ççž®ãã³ã¹ãåæžã«ãå¯äžããŸãã
1.1 ãã¹ããšã³ãžãã¢ã®åœ¹å²ãšæ矩
ãã¹ããšã³ãžãã¢ã®åœ¹å²ã¯ãéçºæ®µéã®è£œåã培åºçã«æ€èšŒããåé¡ãæ©æã«çºèŠã»ä¿®æ£ãããããšã«ãããŸãããœãããŠã§ã¢ãã·ã¹ãã ã¯äžåºŠåžå Žã«åºãŠããŸã£ãåŸã§ã¯ä¿®æ£ãé£ããããšããããäºé²çãªåœ¹å²ãæ ã£ãŠããŸãã
ãŸãããã¹ããšã³ãžãã¢ã¯å€è§çã«è£œåãè©äŸ¡ããŸããéçºè ãæå³ããªããŠãŒã¶ãŒã®å©çšåœ¢æ ããæ³å®å€ã®ç°å¢ã§ã®åäœãªã©ãæ€èšŒããããšã§ãããæŽç·Žããã補åãäœãäžãããæäŒããããŸãã
ãã®ããããã¹ããšã³ãžãã¢ã®ååšããªããã°ã補åã®ä¿¡é Œæ§ãç¶æãããŠãŒã¶ãŒæºè¶³åºŠãé«ããããšã¯å°é£ã§ãããšèšããã§ãããã
1.2 ãã¹ããšã³ãžãã¢ã®æŽŸçè·çš®
ãã¹ããšã³ãžãã¢ã®é åã¯åºããå°éçãªã¹ãã«ãèŠãããããããŸããŸãªæŽŸçè·çš®ããããŸããäŸãã°ãèªååãã¹ããšã³ãžãã¢ãããã©ãŒãã³ã¹ãã¹ããšã³ãžãã¢ãã»ãã¥ãªãã£ãã¹ããšã³ãžãã¢ãªã©ãæããããŸãã
èªååãã¹ããšã³ãžãã¢ã¯ããã¹ãèªäœã®èªååãè¡ããããå¹ççãªãã¹ãå®è¡ãå®çŸããŸããããã©ãŒãã³ã¹ãã¹ããšã³ãžãã¢ã¯ã·ã¹ãã ã®ããã©ãŒãã³ã¹ã枬å®ããå¿ èŠãªæé©åã®ææ¡ãè¡ããŸãã
äžæ¹ãã»ãã¥ãªãã£ãã¹ããšã³ãžãã¢ã¯ãã·ã¹ãã ã®ã»ãã¥ãªãã£æ¬ é¥ãçºèŠãããã®å¯Ÿçãææ¡ããŸãããããã®å°éçãªã¹ãã«ãæ±ããããè·çš®ã¯ããã¹ããšã³ãžãã¢ã®ãã£ãªã¢ãã¹ã®äžã€ãšãªããŸãã
1.3 ãã¹ããšã³ãžãã¢ãšä»ã®ITè·çš®ãšã®é¢ä¿æ§
ãã¹ããšã³ãžãã¢ã¯ãéçºãšã³ãžãã¢ããããžã§ã¯ããããŒãžã£ãŒãããã«ã¯ã¯ã©ã€ã¢ã³ããšãã£ãä»ã®ITè·çš®ãšå¯æ¥ã«é£æºããå ±åã§è£œåãäœãäžããŸããç¹ã«ãéçºãšã³ãžãã¢ãšã¯çŽæ¥çãªã³ãã¥ãã±ãŒã·ã§ã³ãæã€å Žé¢ãå€ããäºãã®ã¹ãã«ãç¥èãå ±æããªããäœæ¥ãé²ããŸãã
ãã¹ããšã³ãžãã¢ããéçºãšã³ãžãã¢ãžã®ãã£ãŒãããã¯ã¯ãå質ã®æ ä¿ã ãã§ãªãã次åã®éçºãããã¹ã ãŒãºã«ããããã®æ¹åç¹ã®çžè«ã«ããªããŸãã
ãŸãããããžã§ã¯ããããŒãžã£ãŒãšã®å ±åäœæ¥ã§ã¯ããã¹ãèšç»ã®äœæãå ±åãé²æã®ç®¡çãªã©ãè¡ããŸããããã«ãããéçºããã»ã¹å šäœã®ã¹ã±ãžã¥ãŒã«ç®¡çãå質管çã«è²¢ç®ããŸãã
1.4 ãã¹ããšã³ãžãã¢ã«æ±ããããèŠç¹
ãã¹ããšã³ãžãã¢ã«ã¯ãæè¡çãªã¹ãã«ã ãã§ãªãããŠãŒã¶ãŒã®èŠç¹ãããžãã¹ã®èŠç¹ãã·ã¹ãã å šäœã®èŠç¹ãæã€ããšãæåŸ ãããŸããããã¯ãã·ã¹ãã ãèŠä»¶ã«å¯ŸããŠé©åã«æ©èœãããããŠãŒã¶ãŒãäºæ³ããªãæäœãè¡ã£ãå Žåã«ã©ã®ãããªåå¿ã瀺ãã®ãããããŠã·ã¹ãã å šäœãšããŠå€§ããªåé¡ããªããã確èªããããã§ãã
ãŠãŒã¶ãŒèŠç¹ã§ã¯ããšã³ããŠãŒã¶ãŒãã©ã®ããã«ã·ã¹ãã ãæäœããã®ããäœãæ±ããŠããã®ããèãããã¹ãã±ãŒã¹ãèšèšããŸãããããŠãããžãã¹èŠç¹ã§ã¯ãã·ã¹ãã ã®åçšé©çšã«ããã圱é¿ãäºæž¬ãããããè©äŸ¡ããŸãã
ãŸããã·ã¹ãã å šäœã®èŠç¹ããã¯ãåéšåãé©åã«äœåããå šäœãšããŠäžè²«æ§ãä¿ãããŠãããã確èªããŸãããããã®èŠç¹ãããããšã§ããã¹ããšã³ãžãã¢ã¯è£œåã®å質ãå€è§çã«ä¿èšŒããŸãã
2. ãã¹ããšã³ãžãã¢ã®ä»äºå 容
ãã¹ããšã³ãžãã¢ã¯ããœãããŠã§ã¢éçºããŒã ã®éèŠãªäžå¡ãšããŠãå質確ä¿ã®ããã«æŽ»èºããŸããå ·äœçãªä»äºå 容ã¯å€å²ã«ããããŸãããããã§ã¯4ã€ã®äž»èŠãªã¿ã¹ã¯ã«çŠç¹ãåœãŠãŸãããããã¯ããã¹ãèšç»ã®ç«æ¡ããã¹ãã±ãŒã¹ã®èšèšãšå®è¡ããã¹ãçµæã®è§£æãšã¬ããŒãããããŠãã°ã®ãã©ã€ã¢ãŒãžãšãã£ãŒãããã¯ã§ãã
ãããã®æ¥åã¯ããã¹ããšã³ãžãã¢ãæã€ã¹ãã¹ãã«ãç¥èãè±å¯ã«åæ ããŠããŸãããããã®ã¹ãã«ãšç¥èã¯ãåªãããã¹ããšã³ãžãã¢ãéçºãããžã§ã¯ãã®æåã«å€§ããè²¢ç®ããããã®åºç€ãšãªããŸãã
ããã§ã¯ã次ã®é ç®ã§ãã¹ããšã³ãžãã¢ã®å ·äœçãªæ¥åå 容ã詳ããèŠãŠãããŸãããã
2.1 ãã¹ãèšç»ã®ç«æ¡
ãã¹ãèšç»ã®ç«æ¡ã¯ããã¹ããšã³ãžãã¢ã®äž»èŠãªæ¥åã®äžã€ã§ããèšç»ã«ã¯ãã©ã®ãããªãã¹ããããã€ãäœã䜿ã£ãŠè¡ããã詳现ã«èšè¿°ãããŸãããã®ããã»ã¹ã¯ãå šäœã®ãã¹ãæŠç¥ãå®çŸ©ãããªãœãŒã¹ãé©åã«å²ãåœãŠãããã«äžå¯æ¬ ã§ãã
ãã¹ãèšç»ã®ç«æ¡ã«ã¯ããã¹ãç®æšã®èšå®ããªã¹ã¯è©äŸ¡ããã¹ãã¹ã³ãŒãã®å®çŸ©ããã¹ãç°å¢ã®éžæãªã©ãå«ãŸããŸãããããã®æŽ»åã¯ããã¹ããšã³ãžãã¢ãæž æ°ãªæèãšãããžã§ã¯ããããžã¡ã³ãã¹ãã«ãæã€ããšãå¿ èŠãšããŸãã
ãŸãããã¹ãèšç»ã¯ãããžã§ã¯ãã®é²è¡ç¶æ³ã«å¿ããŠæŽæ°ãããéçºããŒã å šäœãšå ±æãããŸããããã«ãããäžäœã®éçºç®¡çè ãããã£ãŒã«ãã®ãšã³ãžãã¢ãŸã§ãå šå¡ãäœãæåŸ ãããã®ããæ確ã«ç解ã§ããŸãã
2.2 ãã¹ãã±ãŒã¹ã®èšèšãšå®è¡
ãã¹ãã±ãŒã¹ã®èšèšãšå®è¡ãããã¹ããšã³ãžãã¢ã®éèŠãªæ¥åã§ãããã¹ãã±ãŒã¹ã¯ããœãããŠã§ã¢ãèŠæ±ä»æ§ãæºãããŠãããã確èªããããã®å ·äœçãªæé ãšæåŸ çµæãå å«ããŸãã
ãã¹ãã±ãŒã¹ã®èšèšã¯ãçµéšãšèŠèŠçãªæŽå¯åãå¿ èŠãšããŸãããã¹ããšã³ãžãã¢ã¯ãèŠä»¶ææžãåºã«ãã¹ãã±ãŒã¹ãäœæããå¯èœãªãšã©ãŒãäºæž¬ããŸãããã®ããã«ã¯ãã¢ããªã±ãŒã·ã§ã³ã®åäœç解ãšããããã©ã®ããã«ãŠãŒã¶ãŒã«åœ±é¿ãäžããããç解ããèœåãæ±ããããŸãã
ãã¹ãã±ãŒã¹ãæºåããããããã¹ããšã³ãžãã¢ã¯ãããå®è¡ããçµæãèšé²ããŸãããã®ããã»ã¹ã§ã¯ã詳现ãªèŠ³å¯åãšèšé²èœåãå¿ èŠãšãªããŸãã
2.3 ãã¹ãçµæã®è§£æãšã¬ããŒã
ãã¹ããšã³ãžãã¢ã®ä»äºã¯ããã¹ãçµæã®è§£æãšã¬ããŒãäœæã«ã倧ããäŸåããŠããŸãããœãããŠã§ã¢ã®ãã¹ããå®äºãããã次ã¯çµæãåæããéèŠãªæ å ±ãéçºããŒã ãšå ±æããããšãæ±ããããŸãã
ãã¹ããšã³ãžãã¢ã¯ããã¹ãçµæããããŒã¿ãåãåºãããã¿ãŒã³ãèŠã€ããããã«èšç·ŽãããŠããŸãããããã®åæã«ãããåé¡ãçºçããåå ã解決çãç¹å®ããæããããåŸãããšãå¯èœã«ãªããŸãã
ãŸãããšã³ãžãã¢ã¯ãã®åæçµæãæ確ã§ç°¡æœãªã¬ããŒãã«ãŸãšããé¢ä¿è å šå¡ãç解ã§ãã圢ã§æäŸããŸãããã®ããã»ã¹ã§ã¯ã匷ãã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«ãšå ±åã¹ãã«ãå¿ èŠãšãªããŸãã
2.4 ãã°ã®ãã©ã€ã¢ãŒãžãšãã£ãŒãããã¯
æåŸã«ããã¹ããšã³ãžãã¢ã®éèŠãªã¿ã¹ã¯ã®äžã€ã«ããã°ã®ãã©ã€ã¢ãŒãžãšãã£ãŒãããã¯ããããŸãããã¹ããšã³ãžãã¢ã¯ããã¹ãçµæããçºèŠããããã°ãè©äŸ¡ããããããåªå é äœä»ãããŸãã
ãã°ã®ãã©ã€ã¢ãŒãžã§ã¯ããã°ã®é倧æ§ãçºçé »åºŠã圱é¿ç¯å²ãèæ ®ã«å ¥ããŠãä¿®æ£ã®åªå 床ã決å®ããŸããããã¯ããããžã§ã¯ãã®é²è¡ç¶æ³ãšãªãœãŒã¹ã®å¶çŽãèæ ®ã«å ¥ããå€æãæ±ããããŸãã
ãŸãããã¹ããšã³ãžãã¢ã¯éçºããŒã ã«ãã£ãŒãããã¯ãæäŸããåé¡ã®ä¿®æ£ãäºé²çã®ææ¡ãããŸãããã£ãŒãããã¯ã¯æ§ç¯çã§å ·äœçã§ãªããã°ãªãããã³ã©ãã¬ãŒã·ã§ã³ãšåé¡è§£æ±ºã«å¯Ÿããããã¢ã¯ãã£ããªã¢ãããŒããæ±ããããŸãã
3. ãã¹ããšã³ãžãã¢ãæ¯ããã¹ãã«
ãã¹ããšã³ãžãã¢ãšããŠæŽ»èºããããã«ã¯ãç¹å®ã®ã¹ãã«ãæ±ããããŸãããããã®ã¹ãã«ã¯ããœãããŠã§ã¢ã®å質ãé«ããåãããžã§ã¯ããæåã«å°ãäžã§éèŠãªåœ¹å²ãæãããŸãã
ç¿åŸãã¹ãã¹ãã«ã¯å€§ããåããŠïŒã€ããœãããŠã§ã¢ãã¹ãã£ã³ã°ã®çè«ç¥èãããã°ã©ãã³ã°ã¹ãã«ãè«ççæèåããããŠã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«ãšãªããŸãã
ãããã®ã¹ãã«ã身ã«ã€ããããšã§ããã¹ããšã³ãžãã¢ãšããŠã®æ¥åéè¡èœåã倧ããåäžããŸãã
3.1 ãœãããŠã§ã¢ãã¹ãã£ã³ã°ã®çè«ç¥è
ãœãããŠã§ã¢ãã¹ãã£ã³ã°ã®åºæ¬çãªçè«ãšææ³ã®ç解ã¯ãã¹ããšã³ãžãã¢ã«ãšã£ãŠäžå¯æ¬ ã§ããããã«ã¯ããã¹ãã±ãŒã¹ã®äœæããã¹ãèšç»ã®ç«æ¡ããã°å ±åã®äœææ¹æ³ãªã©ãå«ãŸããŸãã
ãŸããããŸããŸãªãã¹ãã£ã³ã°ãã¬ãŒã ã¯ãŒã¯ãããŒã«ã®ç¥èãéèŠã§ãããããã®ããŒã«ã䜿çšããããšã§ããã¹ãããã»ã¹ãå¹çåããããé«å質ãªãœãããŠã§ã¢ãæäŸããããšãå¯èœãšãªããŸãã
è¿å¹Žã§ã¯ãèªååãã¹ãã®ç¥èãæ±ããããåŸåã«ãããŸããã³ãŒããå¢ããŠãããšãæåã§ã®ãã¹ãã¯æéãããããããèªååãé²ãã®ã¯å¿ ç¶çãªæµããšèšããŸãã
3.2 ããã°ã©ãã³ã°ã¹ãã«
ãã¹ããšã³ãžãã¢ã«ã¯ããã°ã©ãã³ã°ã¹ãã«ãå¿ èŠã§ããç¹ã«ããã¹ãèªååããŒã«ã䜿ã£ãŠãã¹ããèšèšãéçºãå®è¡ããããã«ã¯ããã°ã©ãã³ã°ã¹ãã«ãå¿ é ãšãªããŸãã
çŸå Žã«ãã£ãŠã¯ãJavaãPythonãªã©ã®äžè¬çãªèšèªã ãã§ãªããç¹å®ã®ãã¬ãŒã ã¯ãŒã¯ãã©ã€ãã©ãªã®ç¥èãæ±ããããå Žåãããã§ãããã
ãŸããã¢ããªã±ãŒã·ã§ã³ã®ããžãã¯ãç解ããããšã§ãããå¹æçãªãã¹ãã±ãŒã¹ãäœæããããšãåºæ¥ãŸãã
3.3ãè«ççæèå
ãã¹ããšã³ãžãã¢ã¯è«ççæèåãå¿ èŠãšããŸãããœãããŠã§ã¢ã®åé¡ç¹ãèŠã€ãããã®åå ãè¿œæ±ããããã«ã¯ãè«ççã«èããããåãæ±ããããŸãã
ãŸãããã¹ãèšç»ãäœæããããã«ããã©ã®ãã¹ããå¿ èŠã§ããã®åªå é äœã¯ã©ããã¹ãããèããèœåãèŠæ±ãããŸãã
ããã«ãçºèŠãããã°ã®åœ±é¿ç¯å²ãéèŠåºŠãå€æããããã«ããè«ççæèåãå¿ èŠãšãªããŸãã
3.4 ã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«
ã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«ãããã¹ããšã³ãžãã¢ã«ãšã£ãŠéèŠãªã¹ãã«ã§ãããã°ã®å ±åãä¿®æ£èŠæ±ãéçºè ãä»ã®é¢ä¿è ã«äŒããããã®æ確ãªã³ãã¥ãã±ãŒã·ã§ã³èœåã¯å¿ èŠäžå¯æ¬ ã§ãã
ãŸããä»éšçœ²ãã¯ã©ã€ã¢ã³ããšã®ã³ãã¥ãã±ãŒã·ã§ã³ãæ±ããããå ŽåããããŸãããããžã§ã¯ãã®ç®æšãæåŸ ãç解ãããããæºããããã®ãã¹ãèšç»ãææ¡ããèœåãæ±ããããŸãã
ã³ãã¥ãã±ãŒã·ã§ã³èœåãé€ãããšã§ãããåæ»ã«æ¥åãéè¡ã§ããå°é£ãä¹ãè¶ãããããžã§ã¯ããæåã«å°ãããšãå¯èœãšãªããŸãã
4. ãã¹ããšã³ãžãã¢ãšããŠã®ãã£ãªã¢ãã¹
ITæ¥çã«ããããã¹ããšã³ãžãã¢ãšããè·çš®ã¯ããœãããŠã§ã¢ãã·ã¹ãã éçºãããžã§ã¯ãã補åãšããŠå®å®ããå質ãä¿ã¡ãªãããªãªãŒã¹ã§ãããããµããŒãããéèŠãªåœ¹å²ãæãããŸãããã¹ããšã³ãžãã¢ã¯çµéšãç©ã¿éããã¹ãã«ã磚ãããšã§ããã€ãã®ãã£ãªã¢ãã¹ãéžæããããšãå¯èœã§ãã
ããã§ã¯ããã¹ããšã³ãžãã¢ãšããŠã¹ãã«ã¢ããããæ¹æ³ãããã¹ããããŒãžã£ãŒããã¹ãã³ã³ãµã«ã¿ã³ããžã®éãæŽã«ãã¹ããªãŒãã¡ãŒã·ã§ã³ãšã³ãžãã¢ãšããŠã®é²åã«ã€ããŠè§£èª¬ããŸãã
ãããã®ãã£ãªã¢ãã¹ãç解ããããšã§ãèªèº«ã®ãã£ãªã¢èšèšã«åœ¹ç«ãŠãããšãã§ããŸãã
4.1 ãã¹ããšã³ãžãã¢ãšããŠã®ã¹ãã«ã¢ãã
ãã¹ããšã³ãžãã¢ãšããŠæŽãªãã¹ãã«ã¢ãããç®æãå ŽåããŸãã¯ãã¹ãèšèšã¹ãã«ã磚ãããšãéèŠã§ããããã«ã¯ããã¹ãã±ãŒã¹ã®äœæããã¹ãèšç»ã®çå®ãå«ãŸããŸãã
ãŸããä»ã®éçºã¡ã³ããŒãšã®ã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«ãå¿ èŠãšãããŸããéçºè ããããžã§ã¯ããããŒãžã£ãŒãšå¹æçã«ã³ãã¥ãã±ãŒã·ã§ã³ãåãèœåã¯ããã¹ãããã»ã¹ãåæ»ã«é²ããããã«å¿ èŠäžå¯æ¬ ãªã¹ãã«ã§ãã
ããã«ããã¹ãããŒã«ã®æäœãå©çšã¹ãã«ãå¿ é ãšãªããŸããæ§ã ãªãã¹ãããŒã«ã掻çšããããšã§ãããå¹ççãªãã¹ãç°å¢ãæ§ç¯ããããšãã§ããŸãã
4.2 ãã¹ããããŒãžã£ãŒãžã®é
ãã¹ããšã³ãžãã¢ã確åºããçµéšãç©ãã äžã§ã管çè·ãžã¹ãããã¢ãããããå Žåããã¹ããããŒãžã£ãŒãäžã€ã®éžæè¢ã§ãããã¹ããããŒãžã£ãŒã¯ããã¹ãããŒã ã®å šäœçãªç®¡çãšãããžã§ã¯ãã®ãã¹ãå·¥çšããªãŒããã圹å²ãæ ããŸãã
ãã¹ããããŒãžã£ãŒãžã®éãé²ãããã«ã¯ããªãŒããŒã·ããããããžã¡ã³ãã¹ãã«ãèŠæ±ãããŸããããã«ãå質管çããªã¹ã¯è©äŸ¡ãªã©ãå šäœçãªãããžã§ã¯ãå質ã管çããèŠç¹ãå¿ èŠãšãªããŸãã
ãŸãããã¹ãããã»ã¹ã®å¹çåãæ¹åãå³ãããã®åµé çãªæèåãå¿ èŠã§ãããããã®ã¹ãã«ãšç¥èãç¿åŸããããšã§ããã¹ããããŒãžã£ãŒãšããŠã®ãã£ãªã¢ãã¹ãé²ãããšãã§ããŸãã
4.3 ãã¹ãã³ã³ãµã«ã¿ã³ããžã®ã¹ããã
ãã¹ããšã³ãžãã¢ããããã«ãã£ãªã¢ãåºããããšèãããªãããã¹ãã³ã³ãµã«ã¿ã³ããšããéžæè¢ããããŸãããã¹ãã³ã³ãµã«ã¿ã³ãã¯ãã¯ã©ã€ã¢ã³ãã®ãã¹ãããã»ã¹ãæ¹åããããæ°ããªãã¹ãæŠç¥ãçå®ãããªã©ãããæŠç¥çãªåœ¹å²ãæãããŸãã
ãã¹ãã³ã³ãµã«ã¿ã³ãã«ãªãã«ã¯ããã¹ããšã³ãžãã¢ããã¹ããããŒãžã£ãŒã§åŸãçµéšãšã¹ãã«ãæ·±ããŠããããšãå¿ èŠã§ãããŸããçµç¹å šäœã®ãã¹ãããã»ã¹æ¹åã«å¯ŸããæŽå¯åããææ°ã®ãã¹ãæè¡ãšæ¹æ³è«ã«ã€ããŠã®ç¥èãæ±ããããŸãã
èŠçŽãããšããã¹ãã³ã³ãµã«ã¿ã³ããšããŠæåããããã«ã¯ããã¹ããšã³ãžãã¢ãªã³ã°ã ãã§ãªããããžãã¹ã¹ãã«ã顧客ãµãŒãã¹ã¹ãã«ãå¿ èŠãšãããŸãã
4.4 ãã¹ããªãŒãã¡ãŒã·ã§ã³ãšã³ãžãã¢ãšããŠã®é²å
ãã¹ããšã³ãžãã¢ã®äžã€ã®æé·ã®éã¯ããã¹ããªãŒãã¡ãŒã·ã§ã³ãšã³ãžãã¢ãžã®ãã¹ã§ãããã¹ããªãŒãã¡ãŒã·ã§ã³ãšã³ãžãã¢ãšã¯ãæåã®ãã¹ãããã»ã¹ãæ©æ¢°åããå¹çåãå³ã圹å²ãæ ãå°é家ã§ãã
ãã®åœ¹å²ãæããããã«ã¯ãããã°ã©ãã³ã°ã¹ãã«ãšèªååããŒã«ã®æäœã¹ãã«ãå¿ èŠã§ãããŸãããœãããŠã§ã¢éçºã®ã©ã€ããµã€ã¯ã«ãèªååã®æé©ãªã¢ãããŒãæ¹æ³ãç解ããŠããããšãéèŠã§ãã
ãŸããç¶ç¶çã€ã³ãã°ã¬ãŒã·ã§ã³ïŒCIïŒãç¶ç¶çããªããªãŒïŒCDïŒã®æµããç解ããŠãèªåãã¹ããçµã¿èŸŒãã¹ãã«ãå¿ èŠã§ãããããã®ã¹ãã«ãæã€ããšã§ããã¹ããªãŒãã¡ãŒã·ã§ã³ãšã³ãžãã¢ãšããŠæåããéãéãããšãã§ããŸãã
5. ãã¹ããšã³ãžãã¢ã«ãªãããã®åŠç¿ãªãœãŒã¹
ãã¹ããšã³ãžãã¢ã«ãªãããã«ã¯ãå°éçãªã¹ãã«ãç¿åŸããããã®æè²ããã°ã©ã ãè³æ Œãèªç¿ãªãœãŒã¹ããããŠååéã®ãããã§ãã·ã§ãã«ãšäº€æµã§ããã³ãã¥ããã£ãå¿ èŠã§ãã以äžãããããã«ã€ããŠè©³ãã説æããŸãã
5.1 æè²ããã°ã©ã ãšè³æ Œ
å€ãã®æè²ããã°ã©ã ããã¹ããšã³ãžãã¢ãªã³ã°ã®ã¹ãã«ãæããŠããŸãããããã®ããã°ã©ã ã§ã¯ããã¹ãèšç»äœæããã¹ãã±ãŒã¹éçºããã¹ãå®è¡ããã¹ãçµæåæãªã©ããã¹ããšã³ãžãã¢ã«å¿ èŠãªåºç€ç¥èãåŠã¶ããšãã§ããŸãã
ãŸããå°éçãªæè¡åã蚌æããè³æ ŒãååšããŸããäŸãã°ãISTQBïŒåœéãœãããŠã§ã¢ãã¹ãè³æ Œå§å¡äŒïŒèªå®è©Šéšã¯ããœãããŠã§ã¢ãã¹ãã«é¢ããæ·±ãç解ãšé«åºŠãªã¹ãã«ããã€ããšã蚌æããè³æ Œã§ãã
ãããã®æè²ããã°ã©ã ãšè³æ ŒãååŸããããšã§ãèªèº«ã®å°éæ§ãä¿èšŒãããšã³ãžãã¢ãšããŠã®ä¿¡é Œæ§ãé«ããããšãã§ããŸãã
5.2 èªç¿ãªãœãŒã¹ãšã«ãªãã¥ã©ã
èªåã®ããŒã¹ã§åŠã¹ãèªç¿ãªãœãŒã¹ãå€ããããŸãããªã³ã©ã€ã³ã³ãŒã¹ãeBookãªã©ããææ°ã®æ å ±ãååŸããèªåèªèº«ã®ã¹ãã«ã»ãããåäžãããããšãå¯èœã§ãã
ãŸãããªã³ã©ã€ã³ã«ã¯ç¡æ°ã®åŠç¿ã«ãªãã¥ã©ã ãå ¬éãããŠããŸãããããã掻çšããäžã€äžã€ç®æšãã¯ãªã¢ããªããã¹ãã«ã身ã«ã€ããŠããããšã倧åã§ãã
ããã«ãã»ãããŒãã¯ãŒã¯ã·ã§ãããªã©ãåæ§ã«éèŠãªãªãœãŒã¹ã§ãããããã®æŽ»åãéããŠãä»ã®åŠç¿è ããããšé¢ããããšã§æ°ããªåŠã³ãåŸãããšãã§ããŸãã
5.3 ãã¹ããšã³ãžãã¢ã®ã³ãã¥ããã£
ãã¹ããšã³ãžãã¢ã®ãããã¯ãŒã¯ãåºããããã«ã¯ãåæ¥è ãã¡ãéãŸãã³ãã¥ããã£ã«åå ããããšãäžã€ã®æ¹æ³ã§ãããããã®ã³ãã¥ããã£ã¯ããã¹ããšã³ãžãã¢ã®æè¡çãªåé¡ãçåã解決ããããã®éèŠãªãã©ãããã©ãŒã ã§ãã
åãäžãããã話é¡ã¯æ§ã ã§ãæ°ããªãã¹ãããŒã«ãææ³ã®çŽ¹ä»ãåé¡è§£æ±ºã®ããã®ãã¬ã€ã³ã¹ããŒãã³ã°ããã£ãªã¢æ§ç¯ã«ã€ããŠã®ã¢ããã€ã¹çãå«ãŸããŠããŸãã
ãã®ãããªã³ãã¥ããã£ã®æŽ»åãéããŠãèªåã®ç解ãæ·±ããã¹ãã«ã匷åãããããã§ãã·ã§ãã«ãããã¯ãŒã¯ãåºããããšãã§ããŸãã
5.4 ãã¹ããšã³ãžãã¢åãã®ãªã³ã©ã€ã³ãªãœãŒã¹
ã€ã³ã¿ãŒãããã¯ãã¹ããšã³ãžãã¢ã«ãšã£ãŠã®è±å¯ãªãªãœãŒã¹ã§ããå€ãã®ããã°ããã¥ãŒããªã¢ã«ããŠã§ãããŒããã¹ããšã³ãžãã¢ã®åŠç¿ã®ããã«ç¡åã§å ¬éãããŠããŸãã
ãããã®ãªãœãŒã¹ããææ°ã®ãœãããŠã§ã¢ãã¹ãã®ãã¬ã³ããæè¡ãåŠã³ãèªå·±ã®ã¹ãã«ãåžžã«æŽæ°ããŠããããšãéèŠã§ãã
ãŸããå€ãã®ãã¹ããšã³ãžãã¢ã掻åãããªã³ã©ã€ã³ãã©ãŒã©ã ãååšããŸããããã§ãä»ã®ãšã³ãžãã¢ãšæèŠã亀æããããæ°ããªå©ããæ±ãããããããšãã§ããŸãã
6. ãã¹ããšã³ãžãã¢ãšããŠæåããããã®ãã€ã³ã
æåãããã¹ããšã³ãžãã¢ã«ã¯ãç¹å®ã®ã¹ãã«ãšè¡åãã¿ãŒã³ãå¿ èŠã§ãã以äžã«ãããã®ãã€ã³ãã解説ããŸãã
6.1 ç¥èãå®æçã«æŽæ°ããããšã®éèŠæ§
ãã¹ããšã³ãžãã¢ã¯ããã¯ãããžãŒæ¥çãæ¥ã é²åããçŸå Žã§ãææ°ã®ç¥èãç¶æããããšãæ±ããããŸããææ°ã®ãã¹ãããŒã«ããã¹ãææ³ãæ°ããããã°ã©ãã³ã°èšèªã®ãã¬ã³ãã«è¿œãã€ãããšã§ãããå¹ççã«äœæ¥ãã§ããŸãã
ãããããã£ããã¢ããã ãã§ãªããããŒã·ãã¯ãªç¥èãäŸãã°ãœãããŠã§ã¢éçºã®çåœåšæããã¹ãèšç»ã®äœæãªã©ãåºæ¬çãªç¥èã®å®æçãªèŠçŽããå¿ èŠã§ãã
ãŸããèªåã®å°éç¥èãå ±æããããšã§ãä»ã®ã¡ã³ããŒãç¥èãã¢ããããŒãããæ©äŒãæäŸããå šäœã®å質åäžã«ã€ãªãããŸãã
6.2 ãããã§ãã·ã§ãã«ãšããŠã®å§¿å¢
ãããã§ãã·ã§ãã«ãšããŠã®å§¿å¢ãããã¹ããšã³ãžãã¢ã«ã¯éèŠã§ãããŸãããšã³ãžãã¢ãšããŠã®ãããã§ãã·ã§ããªãºã ãä¿ã€ããšãå¿ èŠã§ãããã®ããã«ã¯ãæ€èšŒã®å ¬æ£æ§ãå«ç芳ããããŠãäžè²«æ§ãæ±ããããŸãã
ãŸããããŒã ãšããŠåãéã«ã¯ã責任æãšã³ãããã¡ã³ããæã€ããšãéèŠã§ãããã¹ããšã³ãžãã¢ã¯ãã°ãã°ãã°ã®çºèŠãšå ±ã«ããã®è§£æ±ºçãææ¡ããå¿ èŠããããŸãã
ããã«ãã³ãã¥ãã±ãŒã·ã§ã³ã¹ãã«ãå¿ èŠãšãããŸãããã°ã®æ å ±ãæ確ã«äŒããããã«ã¯ãè¡šçŸåãšãã¬ãŒã³ããŒã·ã§ã³ã¹ãã«ãå¿ èŠãšãªããŸãã
6.3 è²¢ç®ã®å¯èŠå
ãã¹ããšã³ãžãã¢ã®ä»äºã¯ã補åã®å質ãç¶æããããšãšå¯æ¥ã«é¢é£ããŠããŸãããããã£ãŠãèªåã®è²¢ç®ã®å¯èŠåãéèŠã«ãªããŸãããã®äžã€ã®æ¹æ³ã¯ãå®æçãªã¬ããŒãäœæã§ãã
ãã°ã®çºèŠããä¿®æ£ãŸã§ã®ããã»ã¹ãããŒã ãšããŠã©ã®ããã«åé¡ã解決ããŠããã®ããå ·äœçã«ç€ºãããšã§ãèªèº«ã®ææãæ確ã«ç€ºãããšãã§ããŸãã
ããã«ãèªèº«ã®çµéšãåãçµã¿ãä»ã®ããŒã ã¡ã³ããŒãéšéãšå ±æããããšã§ãå šäœã®å¹çæ¹åãå質åäžã«ã€ãªãããŸãã
6.4 èªå·±åŠç¿ãšçµ¶ããã¹ãã«ã磚ãæ欲
ãã¹ããšã³ãžãã¢ãšããŠæåããããã«ã¯ãèªå·±åŠç¿ãšã¹ãã«ã絶ãã磚ãæ欲ãå¿ èŠã§ãããã®æ欲ãããããšã§ããã£ã¬ã³ãžã³ã°ãªç¶æ³ã§ã解決çãèŠã€ããããã«ç©æ¥µçã«åããŸãã
æ°ããæè¡ãåŠã¶ããšã«ããããããèªåã®å°éåéã§ãããã¹ããšã³ãžãã¢ãªã³ã°ã«ã©ã®ããã«åœ±é¿ãäžããããç解ããããšãã§ããŸãã
ãŸãããããã°ã¹ãã«ãã³ãŒãã£ã³ã°ã¹ãã«ã ãã§ãªãããããžã§ã¯ã管çããªãŒããŒã·ããã®ã¹ãã«ã磚ãããšã§ãããè¯ããã¹ããšã³ãžãã¢ããããŠãã䟡å€ããã¡ã³ããŒã«ãªãããšãã§ããŸãã