èªåè»æ¥çã«ãããŠããã¡ã³ããŒã±ãã£ã³ã°ã®éèŠæ§ãé«ãŸã£ãŠããŸããæ¿ãã競äºç°å¢äžã§å·®å¥åãå³ããé·æçãªæé·ãå®çŸããããã«ã¯ãåãªã顧客ã§ã¯ãªãããã©ã³ãã«æ·±ãæçãæã€ãã¡ã³ãç²åŸããããšãäžå¯æ¬ ã§ããæ¬èšäºã§ã¯ãèªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã®æå¹æ§ã«ã€ããŠããã¡ã³ããŒã±ãã£ã³ã°ã®å®çŸ©ãç¹åŸŽãèªåè»æ¥çã«ãããå¿ èŠæ§ããããŠãã¡ã³ããŒã±ãã£ã³ã°ãããããã¡ãªãããäžå¿ã«ããããããã解説ããŸãããã¡ã³ããŒã±ãã£ã³ã°ãéããŠãèªåè»ã¡ãŒã«ãŒã¯é¡§å®¢ãšã®åŒ·ãçµãç¯ããåžå Žã«ãããåªäœæ§ã確ç«ããããšãã§ããã®ã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ãšã¯äœãïŒèªåè»æ¥çã«ãããéèŠæ§
ãã¡ã³ããŒã±ãã£ã³ã°ãšã¯ãäŒæ¥ãæäŸããååããµãŒãã¹ã«ç±çãªãã¡ã³ãå¢ããããã®ãã¡ã³ãšã®é¢ä¿æ§ãæ§ç¯ããããšã§ãé·æçãªå£²äžæ¡å€§ãç®æãããŒã±ãã£ã³ã°æŠç¥ã§ããèªåè»æ¥çã«ãããŠã¯ããã¡ã³ããŒã±ãã£ã³ã°ãç¹ã«éèŠãªåœ¹å²ãæ ã£ãŠããŸãã
ãã¡ã³ããŒã±ãã£ã³ã°ã®å®çŸ©ãšç¹åŸŽ
ãã¡ã³ããŒã±ãã£ã³ã°ã®ç¹åŸŽã¯ã以äžã®3ç¹ã«éçŽãããŸãã
- ååããµãŒãã¹ã«å¯Ÿãã匷ãæçãæã€ãã¡ã³ãäœãããš
- ãã¡ã³ãšã®ç¶ç¶çãªã³ãã¥ãã±ãŒã·ã§ã³ãéããŠãä¿¡é Œé¢ä¿ãæ§ç¯ããããš
- ãã¡ã³ã®å£ã³ãã掻çšããæ°èŠé¡§å®¢ã®ç²åŸã«ã€ãªããããš
åŸæ¥ã®ããŒã±ãã£ã³ã°ãçæçãªå£²äžãéèŠããã®ã«å¯Ÿãããã¡ã³ããŒã±ãã£ã³ã°ã¯é·æçãªèŠç¹ã§é¡§å®¢ãšã®é¢ä¿æ§ãæ§ç¯ããããšã«éç¹ã眮ããŠããŸãããã¡ã³ãå¢ããããšã§ããªããŒãè³Œå ¥ãå£ã³ãã«ããæ°èŠé¡§å®¢ã®ç²åŸãæåŸ ã§ããŸãã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã®å¿ èŠæ§
èªåè»æ¥çã¯ãé«é¡ãªååãæ±ãæ¥çã§ããããã顧客ãšã®ä¿¡é Œé¢ä¿ã®æ§ç¯ãç¹ã«éèŠã§ãããŸããèªåè»ã¯åãªã移åæ段ã§ã¯ãªããã©ã€ãã¹ã¿ã€ã«ãè¡šçŸããæ段ã§ããããŸãããã®ãããèªåè»ã¡ãŒã«ãŒã«ã¯ããã©ã³ãã€ã¡ãŒãžã確ç«ãããã¡ã³ãç²åŸããããšãæ±ããããŸãã
ããã«ãèªåè»æ¥çã¯æè¡é©æ°ã®ã¹ããŒããéããé»æ°èªåè»ãã«ãŒã·ã§ã¢ãªã³ã°ãªã©ãæ°ããªãã¬ã³ãã次ã ãšçãŸããŠããŸããå€åããåžå Žç°å¢ã«é©å¿ããããã«ãããã¡ã³ããŒã±ãã£ã³ã°ã«ãã顧客ãšã®åŒ·ãçµã®æ§ç¯ãäžå¯æ¬ ã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ãããããã¡ãªãã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã®ã¡ãªããã¯ã以äžã®éãã§ãã
ã¡ãªãã | 説æ |
---|---|
ãªããŒãè³Œå ¥ã®å¢å | ãã¡ã³ã¯ååããµãŒãã¹ã«å¯Ÿããæçã匷ãããããªããŒãè³Œå ¥ã«ã€ãªãããããã |
å£ã³ãã«ããæ°èŠé¡§å®¢ã®ç²åŸ | ãã¡ã³ã¯ååããµãŒãã¹ã®é åãåšå²ã«äŒãããããæ°èŠé¡§å®¢ã®ç²åŸã«ã€ãªããã |
ãã©ã³ãã€ã¡ãŒãžã®åäž | ãã¡ã³ãšã®è¯å¥œãªé¢ä¿æ§ã¯ããã©ã³ãã€ã¡ãŒãžã®åäžã«ã€ãªããã |
åžå Žå€åãžã®é©å¿åã®åäž | ãã¡ã³ãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãéããŠãåžå ŽããŒãºãææ¡ããå€åã«é©å¿ãããããªãã |
ãã¡ã³ããŒã±ãã£ã³ã°ã¯ãèªåè»ã¡ãŒã«ãŒã«ãšã£ãŠãé·æçãªæé·ãå®çŸããããã®éèŠãªæŠç¥ã§ãããã¡ã³ãšã®ä¿¡é Œé¢ä¿ãæ§ç¯ãããã©ã³ããžã®æçãé«ããããšã§ãèªåè»ã¡ãŒã«ãŒã¯åžå Žã«ãããåªäœæ§ã確ç«ããããšãã§ããã®ã§ãã
èªåè»æ¥çã§ã®ãã¡ã³ããŒã±ãã£ã³ã°æŠç¥
èªåè»æ¥çã«ãããŠããã¡ã³ããŒã±ãã£ã³ã°ã¯äŒæ¥ã®æåãå·Šå³ããéèŠãªæŠç¥ãšãªã£ãŠããŸãããã¡ã³ããŒã±ãã£ã³ã°ãå¹æçã«å®æœããããã«ã¯ããã©ã³ãã€ã¡ãŒãžã®æ§ç¯ãšçºä¿¡ã顧客ãšã®ãšã³ã²ãŒãžã¡ã³ã匷åããŠãŒã¶ãŒã³ãã¥ããã£ã®åœ¢æãšæŽ»çšãéµãšãªããŸãã
ãã©ã³ãã€ã¡ãŒãžã®æ§ç¯ãšçºä¿¡
èªåè»ã¡ãŒã«ãŒã«ãšã£ãŠããã©ã³ãã€ã¡ãŒãžã®æ§ç¯ã¯éåžžã«éèŠã§ãããã©ã³ãã€ã¡ãŒãžã¯ãäŒæ¥ã®äŸ¡å€èŠ³ãå²åŠãåæ ãã顧客ã®å¿ã«åŒ·ã蚎ããããå¿ èŠããããŸããäžè²«ãããã©ã³ãã¡ãã»ãŒãžãçºä¿¡ãã顧客ãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãéããŠãã©ã³ããžã®ä¿¡é Œãç¯ãããšãæ±ããããŸãã
ãã©ã³ãã€ã¡ãŒãžãå¹æçã«çºä¿¡ããããã«ã¯ã以äžã®ãããªæŠç¥ãèããããŸãã
- ãã©ã³ãã¹ããŒãªãŒã®äœæãšå ±æ
- ãœãŒã·ã£ã«ã¡ãã£ã¢ãéãããã©ã³ãã¡ãã»ãŒãžã®çºä¿¡
- ã€ã³ãã«ãšã³ãµãŒãšã®ã³ã©ãã¬ãŒã·ã§ã³
- ã€ãã³ãããã£ã³ããŒã³ãéãããã©ã³ãäœéšã®æäŸ
ãã©ã³ãã€ã¡ãŒãžãäžè²«ããŠçºä¿¡ãã顧客ã®å ±æãåŸãããšã§ããã¡ã³ã®ç²åŸã«ã€ãªããããšãã§ããŸãã
顧客ãšã®ãšã³ã²ãŒãžã¡ã³ã匷å
ãã¡ã³ããŒã±ãã£ã³ã°ã«ãããŠã顧客ãšã®ãšã³ã²ãŒãžã¡ã³ãã匷åããããšã¯éåžžã«éèŠã§ãããšã³ã²ãŒãžã¡ã³ããšã¯ã顧客ãšäŒæ¥ã®éã®ç¶ç¶çãªäº€æµãé¢ä¿æ§ãæããŸããèªåè»ã¡ãŒã«ãŒã¯ã顧客ãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãéããŠãä¿¡é Œé¢ä¿ãæ§ç¯ãããã¡ã³ãšããŠã®å ±æãåŸãããšãæ±ããããŸãã
顧客ãšã®ãšã³ã²ãŒãžã¡ã³ãã匷åããããã®æŠç¥ã«ã¯ã以äžã®ãããªãã®ããããŸãã
- ã«ã¹ã¿ããŒãµããŒãã®å å®
- ãœãŒã·ã£ã«ã¡ãã£ã¢ãéããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³
- 顧客ã®æèŠãèŠæãžã®è¿ éãªå¯Ÿå¿
- ãã¡ã³éå®ã®ã€ãã³ããç¹å žã®æäŸ
顧客ãšã®ãšã³ã²ãŒãžã¡ã³ãã匷åããããšã§ããã¡ã³ã®æºè¶³åºŠãé«ããé·æçãªé¢ä¿æ§ãæ§ç¯ããããšãã§ããŸãã
ãŠãŒã¶ãŒã³ãã¥ããã£ã®åœ¢æãšæŽ»çš
ãã¡ã³ããŒã±ãã£ã³ã°ã«ãããŠããŠãŒã¶ãŒã³ãã¥ããã£ã®åœ¢æãšæŽ»çšã¯éåžžã«å¹æçãªæŠç¥ã§ãããŠãŒã¶ãŒã³ãã¥ããã£ãšã¯ããã©ã³ããååã«å¯Ÿããå ±éã®é¢å¿ãæã€é¡§å®¢ãéãŸãå ŽãæããŸããèªåè»ã¡ãŒã«ãŒã¯ããŠãŒã¶ãŒã³ãã¥ããã£ãéããŠããã¡ã³å士ã®äº€æµãä¿é²ãããã©ã³ããžã®æçãæ·±ããããšãã§ããŸãã
ãŠãŒã¶ãŒã³ãã¥ããã£ã圢æãã掻çšããããã®æŠç¥ã«ã¯ã以äžã®ãããªãã®ããããŸãã
- ãªã³ã©ã€ã³ã³ãã¥ããã£ã®ç«ã¡äžããšéå¶
- ãªãã©ã€ã³ã€ãã³ãã®éå¬
- ã³ãã¥ããã£å ã§ã®æ å ±å ±æãšäº€æµã®ä¿é²
- ã³ãã¥ããã£ã¡ã³ããŒããã®ãã£ãŒãããã¯ã®åéãšæŽ»çš
ãŠãŒã¶ãŒã³ãã¥ããã£ãéããŠããã¡ã³å士ã®çµãæ·±ãããã©ã³ãã«å¯Ÿããå ±æãéžæããããšã§ãé·æçãªãã¡ã³ã®ç²åŸã«ã€ãªããããšãã§ããŸãã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã¯ããã©ã³ãã€ã¡ãŒãžã®æ§ç¯ãšçºä¿¡ã顧客ãšã®ãšã³ã²ãŒãžã¡ã³ã匷åããŠãŒã¶ãŒã³ãã¥ããã£ã®åœ¢æãšæŽ»çšã軞ã«å±éãããŸãããããã®æŠç¥ãå¹æçã«å®æœããããšã§ãèªåè»ã¡ãŒã«ãŒã¯ç±ççãªãã¡ã³ãç²åŸããé·æçãªæé·ãå®çŸããããšãã§ããã®ã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ã¯ãåãªã販売ä¿é²ã§ã¯ãªãã顧客ãšã®ç¶ç¶çãªé¢ä¿æ§ãæ§ç¯ãããã©ã³ããžã®æ·±ãæçãéžæããããã®åãçµã¿ã§ããèªåè»ã¡ãŒã«ãŒããã¡ã³ããŒã±ãã£ã³ã°ã«æ³šåããããšã§ã顧客ãšã®åŒ·ãçµã圢æããåžå Žã«ããã競äºåãé«ããããšãã§ããã§ãããã
ãã¡ã³ããŒã±ãã£ã³ã°ãæåãããããã«ã¯ãèªç€Ÿã®åŒ·ã¿ãç¹åŸŽã掻ããããã©ã³ãã¹ããŒãªãŒã®æ§ç¯ã顧客ãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãã£ãã«ã®åŒ·åããŠãŒã¶ãŒã³ãã¥ããã£ã®æŠç¥çãªéå¶ãæ±ããããŸããããã«ã顧客ã®å£°ã«è³ãåŸãããã®ãã£ãŒãããã¯ãååéçºã顧客ãµãŒãã¹ã®æ¹åã«æŽ»ããããšãéèŠã§ãã
èªåè»æ¥çã¯ãæè¡é©æ°ã®ã¹ããŒããéããåžå Žç°å¢ã倧ããå€åããŠããŸããé»æ°èªåè»ãã«ãŒã·ã§ã¢ãªã³ã°ãªã©ãæ°ããªãã¬ã³ããå°é ããäžã§ãèªåè»ã¡ãŒã«ãŒã¯æè»ã«é©å¿ããŠããå¿ èŠããããŸãããã¡ã³ããŒã±ãã£ã³ã°ã¯ãå€åããåžå ŽããŒãºãæãã顧客ãšã®çµãæ·±ããªãããæ°ããªäŸ¡å€ãæäŸããããã®æå¹ãªæ段ãšãªãã§ãããã
èªåè»ã¡ãŒã«ãŒããã¡ã³ããŒã±ãã£ã³ã°ãæšé²ããããã«ã¯ã瀟å ã®æèæ¹é©ãå¿ èŠã§ããå šç€Ÿçã«ãã¡ã³ããŒã±ãã£ã³ã°ã®éèŠæ§ãç解ããéšééã®é£æºã匷åããããšãæ±ããããŸããããŒã±ãã£ã³ã°éšéã ãã§ãªããååéçºã販売ãã¢ãã¿ãŒãµãŒãã¹ãªã©ãããããéšéããã¡ã³ããŒã±ãã£ã³ã°ã®èŠç¹ãæã¡ã顧客ãšã®é¢ä¿æ§æ§ç¯ã«åªããããšãéèŠã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ã¯ãèªåè»æ¥çã«ãããé·æçãªæåã®éµãæ¡ãæŠç¥ã§ããèªåè»ã¡ãŒã«ãŒã顧客ãšã®ä¿¡é Œé¢ä¿ãç¯ãããã©ã³ããžã®å ±æãåŸãããšã§ãåžå Žã«ãããåªäœæ§ã確ç«ããããšãã§ããŸãããã¡ã³ããŒã±ãã£ã³ã°ã«åãçµãããšã§ãèªåè»ã¡ãŒã«ãŒã¯å€åããåžå Žç°å¢ã«é©å¿ããæç¶çãªæé·ãå®çŸããããšãã§ããã®ã§ãã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã®æåèŠå
èªåè»æ¥çã«ãããŠããã¡ã³ããŒã±ãã£ã³ã°ã¯äŒæ¥ã®é·æçãªæåãå®çŸããããã®éèŠãªæŠç¥ãšãªã£ãŠããŸãããã¡ã³ããŒã±ãã£ã³ã°ãå¹æçã«å®æœããããã«ã¯ãããã€ãã®æåèŠå ããããŸããããã§ã¯ããã®äžã§ãç¹ã«éèŠãª3ã€ã®èŠå ã«ã€ããŠè©³ãã解説ããŸãã
ã¿ãŒã²ããå±€ã®æ確åãšç解
ãã¡ã³ããŒã±ãã£ã³ã°ãæåãããããã«ã¯ããŸãã¿ãŒã²ããå±€ãæ確ã«å®çŸ©ãããã®ç¹æ§ãå奜ãæ·±ãç解ããããšãäžå¯æ¬ ã§ããèªåè»ã¡ãŒã«ãŒã¯ãèªç€Ÿãã©ã³ãã«å ±æããç±ççãªãã¡ã³ã«ãªãåŸã顧客局ãç¹å®ããå¿ èŠããããŸãã
ã¿ãŒã²ããå±€ãæ確ã«ããããã«ã¯ã以äžã®ãããªåãçµã¿ãæå¹ã§ãã
- åžå Žèª¿æ»ãã¢ã³ã±ãŒãã®å®æœã«ãã顧客ããŒãºã®ææ¡
- æ¢å顧客ããŒã¿ã®åæã«ãã顧客åã®æ確å
- ãœãŒã·ã£ã«ã¡ãã£ã¢ãéãã顧客ã®å£°ã®åéãšåæ
ã¿ãŒã²ããå±€ã®ç¹æ§ãå奜ãæ·±ãç解ããããšã§ããã©ã³ãã¡ãã»ãŒãžãååéçºã顧客ãµãŒãã¹ãªã©ãæé©åãããã¡ã³ã®ç²åŸã«ã€ãªããããšãã§ããŸãã
äžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžã®çºä¿¡
ãã¡ã³ããŒã±ãã£ã³ã°ã«ãããŠãäžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžã®çºä¿¡ã¯éåžžã«éèŠã§ãããã©ã³ãã¡ãã»ãŒãžãšã¯ãäŒæ¥ã®äŸ¡å€èŠ³ãå²åŠãååã®ç¹åŸŽãªã©ã顧客ã«äŒããéèŠãªæ段ã§ããèªåè»ã¡ãŒã«ãŒã¯ããã©ã³ãã¡ãã»ãŒãžãæ確ã«å®çŸ©ããããããã³ãã¥ãã±ãŒã·ã§ã³ãã£ãã«ã§äžè²«ããŠçºä¿¡ããå¿ èŠããããŸãã
äžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžãçºä¿¡ããããã«ã¯ã以äžã®ãããªåãçµã¿ãæå¹ã§ãã
- ãã©ã³ãã¬ã€ãã©ã€ã³ã®äœæãšç€Ÿå ã§ã®å ±æ
- åºåãWebãµã€ãããœãŒã·ã£ã«ã¡ãã£ã¢ãªã©ã§ã®çµ±äžæã®ããçºä¿¡
- ãã©ã³ãã¹ããŒãªãŒã®äœæãšçºä¿¡ã«ãã顧客ãšã®å ±æã®éžæ
äžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžãçºä¿¡ããããšã§ããã©ã³ãã€ã¡ãŒãžã匷åãã顧客ãšã®ä¿¡é Œé¢ä¿ãæ§ç¯ããããšãã§ããŸããããã¯ããã¡ã³ã®ç²åŸãšç¶æã«å€§ããè²¢ç®ããŸãã
ãã¡ã³ã®å£°ã«è³ãåŸããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ã
ãã¡ã³ããŒã±ãã£ã³ã°ã«ãããŠããã¡ã³ã®å£°ã«è³ãåŸããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããšã¯éåžžã«éèŠã§ããèªåè»ã¡ãŒã«ãŒã¯ããã¡ã³ãšã®ç¶ç¶çãªå¯Ÿè©±ãéããŠãããŒãºãæåŸ ãææ¡ãããããã«å¿ããŠããå¿ èŠããããŸãã
ãã¡ã³ã®å£°ã«è³ãåŸããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããã«ã¯ã以äžã®ãããªåãçµã¿ãæå¹ã§ãã
- ãœãŒã·ã£ã«ã¡ãã£ã¢ãéãããã¡ã³ãšã®å¯Ÿè©±ãšæèŠã®åé
- ãŠãŒã¶ãŒã³ãã¥ããã£ã®éå¶ãšãã¡ã³å士ã®äº€æµã®ä¿é²
- 顧客æºè¶³åºŠèª¿æ»ã®å®æœãšãã£ãŒãããã¯ã®æŽ»çš
- ãã¡ã³ã®æèŠãåæ ããååéçºã顧客ãµãŒãã¹ã®æ¹å
ãã¡ã³ã®å£°ã«çæ¯ã«è³ãåŸããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããšã§ããã¡ã³ãšã®ä¿¡é Œé¢ä¿ã匷åãããã©ã³ããžã®æçãæ·±ããããšãã§ããŸããããã¯ãé·æçãªãã¡ã³ã®ç¶æãšæ°èŠãã¡ã³ã®ç²åŸã«ã€ãªãããŸãã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã®æåèŠå ã¯ãã¿ãŒã²ããå±€ã®æ確åãšç解ãäžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžã®çºä¿¡ããã¡ã³ã®å£°ã«è³ãåŸãåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããšã§ãããããã®èŠå ãèžãŸããæŠç¥çã«ãã¡ã³ããŒã±ãã£ã³ã°ãå®æœããããšã§ãèªåè»ã¡ãŒã«ãŒã¯ç±ççãªãã¡ã³ãç²åŸããé·æçãªæåãå®çŸããããšãã§ããã®ã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ã¯ãåãªã販売ä¿é²ã§ã¯ãªãã顧客ãšã®ç¶ç¶çãªé¢ä¿æ§ãæ§ç¯ããããã®åãçµã¿ã§ããèªåè»ã¡ãŒã«ãŒããã¡ã³ããŒã±ãã£ã³ã°ã«æ³šåããããšã§ããã©ã³ããžã®æ·±ãæçãæã€ãã¡ã³ãå¢ãããåžå Žã«ããã競äºåãé«ããããšãã§ããã§ãããã
ãã¡ã³ããŒã±ãã£ã³ã°ãæåãããããã«ã¯ãèªç€Ÿã®åŒ·ã¿ãç¹åŸŽã掻ããããã©ã³ãã¹ããŒãªãŒã®æ§ç¯ããã¡ã³ãšã®ã³ãã¥ãã±ãŒã·ã§ã³ãã£ãã«ã®åŒ·åããŠãŒã¶ãŒã³ãã¥ããã£ã®æŠç¥çãªéå¶ãæ±ããããŸããããã«ããã¡ã³ã®å£°ã«è³ãåŸãããã®ãã£ãŒãããã¯ãååéçºã顧客ãµãŒãã¹ã®æ¹åã«æŽ»ããããšãéèŠã§ãã
èªåè»æ¥çã¯ãæè¡é©æ°ã®ã¹ããŒããéããåžå Žç°å¢ã倧ããå€åããŠããŸããé»æ°èªåè»ãã«ãŒã·ã§ã¢ãªã³ã°ãªã©ãæ°ããªãã¬ã³ããå°é ããäžã§ãèªåè»ã¡ãŒã«ãŒã¯æè»ã«é©å¿ããŠããå¿ èŠããããŸãããã¡ã³ããŒã±ãã£ã³ã°ã¯ãå€åããåžå ŽããŒãºãæãã顧客ãšã®çµãæ·±ããªãããæ°ããªäŸ¡å€ãæäŸããããã®æå¹ãªæ段ãšãªãã§ãããã
èªåè»ã¡ãŒã«ãŒããã¡ã³ããŒã±ãã£ã³ã°ãæšé²ããããã«ã¯ã瀟å ã®æèæ¹é©ãå¿ èŠã§ããå šç€Ÿçã«ãã¡ã³ããŒã±ãã£ã³ã°ã®éèŠæ§ãç解ããéšééã®é£æºã匷åããããšãæ±ããããŸããããŒã±ãã£ã³ã°éšéã ãã§ãªããååéçºã販売ãã¢ãã¿ãŒãµãŒãã¹ãªã©ãããããéšéããã¡ã³ããŒã±ãã£ã³ã°ã®èŠç¹ãæã¡ã顧客ãšã®é¢ä¿æ§æ§ç¯ã«åªããããšãéèŠã§ãã
ãã¡ã³ããŒã±ãã£ã³ã°ã¯ãèªåè»æ¥çã«ãããé·æçãªæåã®éµãæ¡ãæŠç¥ã§ããèªåè»ã¡ãŒã«ãŒãã¿ãŒã²ããå±€ãæ確åããäžè²«æ§ã®ãããã©ã³ãã¡ãã»ãŒãžãçºä¿¡ãããã¡ã³ã®å£°ã«è³ãåŸããªããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããšã§ãåžå Žã«ãããåªäœæ§ã確ç«ããããšãã§ããã®ã§ãããã¡ã³ããŒã±ãã£ã³ã°ã«åãçµãããšã§ãèªåè»ã¡ãŒã«ãŒã¯å€åããåžå Žç°å¢ã«é©å¿ããæç¶çãªæé·ãå®çŸããããšãã§ããã§ãããã
ãŸãšã
èªåè»æ¥çã«ããããã¡ã³ããŒã±ãã£ã³ã°ã¯ããã©ã³ãã«æ·±ãæçãæã€ãã¡ã³ãç²åŸããããšã§ãé·æçãªæé·ãå®çŸããããã®éèŠãªæŠç¥ã§ãããã¡ã³ããŒã±ãã£ã³ã°ãå¹æçã«å®æœããããã«ã¯ããã©ã³ãã€ã¡ãŒãžã®æ§ç¯ãšäžè²«ããçºä¿¡ã顧客ãšã®ãšã³ã²ãŒãžã¡ã³ã匷åããŠãŒã¶ãŒã³ãã¥ããã£ã®åœ¢æãšæŽ»çšãéµãšãªããŸããããã«ãã¿ãŒã²ããå±€ãæ確ã«ç解ãããã¡ã³ã®å£°ã«è³ãåŸããªããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããšãæåãžã®éçã§ããèªåè»ã¡ãŒã«ãŒããã¡ã³ããŒã±ãã£ã³ã°ã«æ³šåããããšã§ãå€åããåžå Žç°å¢ã«é©å¿ãã競äºåãé«ããããšãã§ããã§ãããã