補é æ¥ã«ãããŠãããŒã¿ããªãã³çµå¶ã®éèŠæ§ãé«ãŸã£ãŠããŸããåŸæ¥ã®çµéšãåã«é Œã£ãææ決å®ã§ã¯ãªããçç£ããŒã¿ãå質ããŒã¿ãåšåº«ããŒã¿ãªã©ã掻çšããŠåççãªå€æãäžãããšãæ±ããããŠããŸããããŒã¿ããªãã³çµå¶ãå®è·µããããšã§ãçç£æ§ã®åäžãå質管çã®åŒ·åãã³ã¹ãåæžããªãœãŒã¹ã®æé©åãªã©ã®ã¡ãªãããåŸãããšãã§ããŸããäžæ¹ã§ãããŒã¿åéã»ç®¡çåºç€ã®æŽåãå°é人æã®ç¢ºä¿ãçŸå Žãžã®æµžéãšãã£ã課é¡ãååšããŸããæ¬èšäºã§ã¯ã補é æ¥ã«ãããããŒã¿ããªãã³çµå¶ã®æ矩ãå¹æãå®è·µæ¹æ³ã«ã€ããŠåŸ¹åºçã«è§£èª¬ããŸããããŒã¿ã®åãæ倧éã«æŽ»çšãã補é æ¥ã®DXãå éããããã³ããæºèŒã§ãã
ããŒã¿ããªãã³ãšã¯äœã
ããŒã¿ããªãã³ã®å®çŸ©ãšæŠèŠ
ããŒã¿ããªãã³ãšã¯ãææ決å®ãããžãã¹æŠç¥ã®ç«æ¡ã«ãããŠãããŒã¿ã«åºã¥ãã客芳çãªæ ¹æ ãéèŠããèãæ¹ãæããŸããåŸæ¥ã®çµéšãåã«é Œã£ãææ決å®ã§ã¯ãªããæ§ã ãªããŒã¿ãåéã»åæããããããåŸãããã€ã³ãµã€ãã掻çšããŠåççãªå€æãäžãããšãç¹åŸŽã§ãã
å ·äœçã«ã¯ã売äžããŒã¿ãããŒã±ãã£ã³ã°ããŒã¿ãWEB解æããŒã¿ã顧客ããŒã¿ãæ©æ¢°ã®ã»ã³ãµãŒããŒã¿ãªã©ãããããçš®é¡ã®ããŒã¿ã察象ãšããŸãããããã®ããŒã¿ãé©åã«ç®¡çã»åæããããšã§ãããžãã¹ã®çŸç¶ææ¡ã課é¡çºèŠãå°æ¥äºæž¬ãææ決å®ã®è³ªã®åäžãªã©ãå¯èœãšãªããŸãã
ããŒã¿ããªãã³ãªçµç¹ã§ã¯ãããŒã¿ã®åéã»åæã»æŽ»çšã®ããã»ã¹ã確ç«ãããŠãããããŒã¿ãªãã©ã·ãŒã®é«ã人æã掻èºããŠããŸãããŸããããŒã¿æŽ»çšãæšé²ããããã®æè¡åºç€ãçµç¹æåã®æ§ç¯ãéèŠãšãªããŸãã
ããŒã¿ããªãã³çµå¶ã®éèŠæ§
çŸä»£ã®ããžãã¹ç°å¢ã§ã¯ãããŒã¿ããªãã³çµå¶ã®éèŠæ§ããŸããŸãé«ãŸã£ãŠããŸãããã®çç±ã¯ä»¥äžã®éãã§ãã
- ææ決å®ã®è³ªã®åäž
ããŒã¿ã«åºã¥ããææ決å®ã¯ãçµéšãåã«é Œã£ã䞻芳çãªå€æãããåççã§æ£ç¢ºæ§ãé«ããªããŸããããã«ãããããžãã¹ã®æå確çãé«ããããšãã§ããŸãã - 競äºåªäœæ§ã®ç¢ºä¿
ããŒã¿ã掻çšããŠé¡§å®¢ããŒãºãææ¡ããããæ¥åå¹çåãå³ã£ããããããšã§ã競åä»ç€Ÿã«å¯Ÿããåªäœæ§ãç¯ãããšãã§ããŸãã - æ°ããªããžãã¹ãã£ã³ã¹ã®çºèŠ
ããŒã¿åæããåŸãããã€ã³ãµã€ãã«ããããããŸã§èŠéããããŠããåžå ŽããŒãºã課é¡ãçºèŠããæ°ããªããžãã¹ãã£ã³ã¹ãçã¿åºãããšãå¯èœã§ãã - ãªã¹ã¯ç®¡çã®åŒ·å
ããŒã¿ã掻çšããŠãªã¹ã¯ãæ©æã«æ€ç¥ã»äºæž¬ããããšã§ãé©åãªå¯Ÿçãè¬ããããšãã§ããŸããããã«ãããããžãã¹ã®å®å®æ§ãæç¶å¯èœæ§ãé«ãŸããŸãã
ãã®ããã«ãããŒã¿ããªãã³çµå¶ã¯äŒæ¥ã®ç«¶äºå匷åãšæç¶çæé·ã«äžå¯æ¬ ãªèŠçŽ ãšãªã£ãŠããã®ã§ãã
補é æ¥ã«ãããããŒã¿æŽ»çšã®çŸç¶
補é æ¥ã§ã¯ãåŸæ¥ããã«ã€ãŒã³æŽ»åãªã©ã«ãããŠããŒã¿ã掻çšããŠããŸããããè¿å¹Žã¯IoTãAIã®æ®åã«ãããããŒã¿æŽ»çšã®å¹ ãããã«åºãã£ãŠããŸããå ·äœçãªæŽ»çšäºäŸãšããŠã¯ä»¥äžã®ãããªãã®ããããŸãã
- çç£èšåã®ã»ã³ãµãŒããŒã¿ãåæããäºç¥ä¿å šãå質管çã«æŽ»çš
- éèŠäºæž¬ãåšåº«æé©åã«ããŒã¿åæãé©çšãããµãã©ã€ãã§ãŒã³ã®å¹çåãå³ã
- 補åã®å©çšããŒã¿ãåéã»åæãã顧客ããŒãºã«åã£ã補åéçºãä»å 䟡å€ãµãŒãã¹ã®æäŸã«ç¹ãã
- å·¥å Žã®ãªãã¬ãŒã·ã§ã³ããŒã¿ãå¯èŠåããçç£æ§åäžãã³ã¹ãåæžã«åœ¹ç«ãŠã
ãã ãã補é æ¥ã«ãããããŒã¿æŽ»çšã¯ãŸã çºå±éäžã®æ®µéã«ãããŸããããŒã¿åéã»ç®¡çåºç€ã®æŽåãããŒã¿ãµã€ãšã³ãã£ã¹ããªã©ã®å°é人æã®ç¢ºä¿ãçŸå Žãžã®æµžéãšãã£ã課é¡ãå æããçã®ããŒã¿ããªãã³çµå¶ãå®è·µããŠããããšãæ±ããããŠããŸãã
補é æ¥ãããŒã¿ã®åãæ倧éã«åŒãåºããæ°ããªäŸ¡å€åµé ãããžãã¹ã¢ãã«ã®å€é©ãå®çŸããã«ã¯ãçµå¶å±€ã®ãªãŒããŒã·ããã®ããšãçµç¹å šäœã§ããŒã¿æŽ»çšã«åãçµã姿å¢ãèèŠã§ããããŒã¿ããªãã³ãªæåãæ ¹ä»ãããDXãå éãããããšãã補é æ¥ã®æªæ¥ãåãæãã«ã®ãšãªãã§ãããã
補é æ¥ãããŒã¿ããªãã³ãå°å ¥ããã¡ãªãã
çç£æ§åäžãšå質管çã®åŒ·å
ããŒã¿ããªãã³ã®å°å ¥ã«ããã補é æ¥ã¯çç£æ§ã®åäžãšå質管çã®åŒ·åãå®çŸã§ããŸããçç£ã©ã€ã³ã®çšŒåç¶æ³ãèšåã®ããã©ãŒãã³ã¹ããŒã¿ãåéã»åæããããšã§ãããã«ããã¯ã®ç¹å®ãèšåæ éã®äºå æ€ç¥ãå¯èœãšãªããçç£å¹çã®æé©åãããŠã³ã¿ã€ã ã®æå°åã«ç¹ãããŸãããŸãã補åã®å質ããŒã¿ãåéã»åæããããšã§ãäžè¯åã®æ©æçºèŠãå質ã®ã°ãã€ãã®æå¶ãå質æ¹å掻åã®é«åºŠåãå³ãããšãã§ããŸãã
å ·äœçãªäºäŸãšããŠã¯ãããèªåè»éšåã¡ãŒã«ãŒã§ã¯ãçç£èšåã®ã»ã³ãµãŒããŒã¿ã掻çšããŠäºç¥ä¿å šã·ã¹ãã ãæ§ç¯ããèšåæ éã«ããã©ã€ã³ã®åæ¢æéãå€§å¹ ã«åæžããŸããããŸããããé»åéšåã¡ãŒã«ãŒã§ã¯ã補åã®æ€æ»ããŒã¿ãåæããããšã§ãäžè¯åã®çºçèŠå ãç¹å®ããå質æ¹å掻åã«åœ¹ç«ãŠãŠããŸãã
ã³ã¹ãåæžãšãªãœãŒã¹æé©å
ããŒã¿ããªãã³ã®å°å ¥ã¯ãã³ã¹ãåæžãšãªãœãŒã¹ã®æé©åã«ã倧ããè²¢ç®ããŸãã補é å·¥çšã®åçš®ããŒã¿ãåæããããšã§ãã ããªå·¥çšãéå¹çãªäœæ¥ãç¹å®ããæ¹åããããšãã§ããŸãããŸããéèŠäºæž¬ãåšåº«ããŒã¿ã®åæã«ãããé©æ£ãªåšåº«éã®ç¶æããµãã©ã€ãã§ãŒã³ã®æé©åãå¯èœãšãªããåšåº«ã³ã¹ããç©æµã³ã¹ãã®åæžã«ç¹ãããŸãã
人çãªãœãŒã¹ã®é¢ã§ããããŒã¿ããªãã³ã®å°å ¥ã¯å¹æçã§ããäœæ¥è ã®äœæ¥ããŒã¿ãåæããããšã§ãã¹ãã«ã®éäžè¶³ãæè²èšç·Žã®å¿ èŠæ§ãææ¡ããæé©ãªäººå¡é 眮ã人æè²æã«æŽ»çšã§ããŸãããŸããèšåã®çšŒåããŒã¿ãåæããããšã§ãã¡ã³ããã³ã¹èšç»ã®æé©åãäºåéšåã®é©æ£åšåº«ç®¡çãå¯èœãšãªããä¿å šã³ã¹ãã®åæžã«ç¹ãããŸãã
ææ決å®ã®è¿ éåãšå¹çå
補é æ¥ã«ãããããŒã¿ããªãã³ã®å°å ¥ã¯ãææ決å®ã®è¿ éåãšå¹çåã«ã倧ããªå¹æããããããŸããçç£çŸå Žã®ç¶æ³ããªã¢ã«ã¿ã€ã ã§å¯èŠåããããŒã¿ã«åºã¥ããŠå€æããããšã§ãé©åãªã¿ã€ãã³ã°ã§ç確ãªææ決å®ãäžãããšãã§ããŸããäŸãã°ãéèŠäºæž¬ããŒã¿ãšåšåº«ããŒã¿ãçµã¿åãããŠåæããããšã§ãé©åãªçç£èšç»ã®ç«æ¡ãåšåº«è£å ã®ææ決å®ãå¯èœãšãªããŸãã
ãŸããããŒã¿ããªãã³ãªææ決å®ã¯ãçµéšãåã«é Œã£ã䞻芳çãªå€æã«æ¯ã¹ãŠãåçæ§ãšå®¢èŠ³æ§ãé«ããšããç¹åŸŽããããŸããè€æ°ã®éžæè¢ãããå Žåã§ããããŒã¿ã«åºã¥ããŠå®éçã«è©äŸ¡ããæé©ãªéžæãè¡ãããšãã§ããŸããããã«ãããææ決å®ã®è³ªã®åäžãšææ決å®ããã»ã¹ã®å¹çåãå®çŸããŸãã
ããã«ãããŒã¿ããªãã³ãªææ決å®ã¯ãçµç¹å ã®æ å ±å ±æãšã³ãã¥ãã±ãŒã·ã§ã³ã®åæ»åã«ãå¯äžããŸããé¢é£ããããŒã¿ãå ±æããããŒã¿ã«åºã¥ããŠè°è«ããããšã§ãéšééã®é£æºãäžäœæã匷åãããå šç€Ÿæé©ãªææ決å®ãå¯èœãšãªããŸãã
以äžã®ããã«ã補é æ¥ãããŒã¿ããªãã³ãå°å ¥ããããšã§ãçç£æ§ã®åäžãå質管çã®åŒ·åãã³ã¹ãåæžããªãœãŒã¹ã®æé©åãææ決å®ã®è¿ éåãšå¹çåãšãã£ãå€æ§ãªã¡ãªããã享åããããšãã§ããŸããããŒã¿ã®åãæ倧éã«æŽ»çšãã競äºåã®åŒ·åãšæç¶çæé·ãå®çŸããããã«ã¯ãããŒã¿ããªãã³ãªçµç¹æåã®éžæãšãããŒã¿æŽ»çšã®ããã®äººæè²æãšæè¡åºç€ã®æŽåãäžå¯æ¬ ã§ãã補é æ¥ãããŒã¿ããªãã³ãçã«å®è·µããŠããããšããä»åŸã®ããžãã¹æåã®éµãæ¡ããšèšããã§ãããã
補é æ¥ã«ãããããŒã¿ããªãã³çµå¶ã®å®è·µæ¹æ³
ããŒã¿åéãšç®¡çäœå¶ã®æ§ç¯
補é æ¥ãããŒã¿ããªãã³çµå¶ãå®è·µããããã«ã¯ããŸãé©åãªããŒã¿åéãšç®¡çäœå¶ã®æ§ç¯ãäžå¯æ¬ ã§ããçç£èšåã®ã»ã³ãµãŒããŒã¿ãå質ããŒã¿ãåšåº«ããŒã¿ãéèŠããŒã¿ãªã©ãæ§ã ãªããŒã¿ãåéããäžå çã«ç®¡çããå¿ èŠããããŸãããã®ããã«ã¯ãIoTããã€ã¹ãããŒã¿åéã·ã¹ãã ã®å°å ¥ãããŒã¿ã¬ã€ã¯ãããŒã¿ãŠã§ã¢ããŠã¹ã®æ§ç¯ãããŒã¿ã¬ããã³ã¹ã®ç¢ºç«ãªã©ãéèŠãšãªããŸãã
ããŒã¿åéã«ãããŠã¯ãããŒã¿ã®å質ãšç²åºŠã«çæããããšãèèŠã§ããæ£ç¢ºã§ä¿¡é Œæ§ã®é«ãããŒã¿ãåéããããã«ãã»ã³ãµãŒã®æ ¡æ£ãããŒã¿ã®ã¯ã¬ã³ãžã³ã°ãé©åã«è¡ãå¿ èŠããããŸãããŸããåæã®ç®çã«å¿ããŠãé©åãªç²åºŠã§ããŒã¿ãåéããããšãæ±ããããŸãã
ããŒã¿ç®¡çã«ãããŠã¯ãã»ãã¥ãªãã£ãšã¢ã¯ã»ã¹å¶åŸ¡ã«ååãªé æ ®ãå¿ èŠã§ããæ©å¯æ å ±ãå«ãããŒã¿ãé©åã«ä¿è·ããã¢ã¯ã»ã¹æš©éã管çããããšã§ãããŒã¿ã®æŒæŽ©ãäžæ£å©çšãé²ãããšãéèŠã§ãããŸããããŒã¿ã®æŽæ°é »åºŠãä¿ææéã«ã€ããŠãããªã·ãŒãå®ããããŒã¿ã®é®®åºŠãšå©çšäŸ¡å€ãç¶æããããšãæ±ããããŸãã
ããŒã¿åæãšå¯èŠåã®ææ³
åéããããŒã¿ã掻çšããããã«ã¯ãé©åãªåæãšå¯èŠåã®ææ³ãçšããå¿ èŠããããŸãã補é æ¥ã«ãããããŒã¿åæã§ã¯ãèšè¿°çµ±èšãå€å€é解æãæ©æ¢°åŠç¿ã深局åŠç¿ãªã©ã®ææ³ãçšããããŸããç®çã«å¿ããŠãé©åãªåæææ³ãéžæããããŒã¿ããã€ã³ãµã€ããåŒãåºãããšãéèŠã§ãã
äŸãã°ãèšåã®æ éäºæž¬ã«ã¯ãæç³»åããŒã¿åæãç°åžžæ€ç¥ã®ææ³ãæå¹ã§ããå質管çã«ãããŠã¯ãçµ±èšçå·¥çšç®¡çïŒSPCïŒãå€å€é管çå³ãªã©ã®ææ³ãçšããããŸããéèŠäºæž¬ã«ã¯ãæç³»åäºæž¬ã¢ãã«ãæ©æ¢°åŠç¿ã¢ã«ãŽãªãºã ã掻çšã§ããŸãã
åæçµæãçŸå Žã®æ¹å掻åã«åœ¹ç«ãŠãããã«ã¯ãé©åãªå¯èŠåãæ¬ ãããŸãããããã·ã¥ããŒããã¬ããŒããéããŠãåæçµæãããããããå¯èŠåããçŸå Žã®æ åœè ãçµå¶å±€ã«å ±æããããšãéèŠã§ããå¯èŠåã«ãããŠã¯ããŠãŒã¶ãŒã®ç解床ãæ å ±ããŒãºã«åãããŠãã°ã©ãããã£ãŒããéžæããããšãæ±ããããŸãã
ããŒã¿ã«åºã¥ãæ¹åãµã€ã¯ã«ã®ç¢ºç«
ããŒã¿ããªãã³çµå¶ã®çã®ç®çã¯ãããŒã¿ããåŸãããã€ã³ãµã€ãã掻çšããŠãæ¥åããã»ã¹ã補åå質ã®ç¶ç¶çãªæ¹åãå®çŸããããšã«ãããŸãããã®ããã«ã¯ãããŒã¿ã«åºã¥ãæ¹åãµã€ã¯ã«ã確ç«ããå¿ èŠããããŸãã
å ·äœçã«ã¯ã以äžã®ãããªPDCAãµã€ã¯ã«ãåãããšãæå¹ã§ãã
- PlanïŒèšç»ïŒïŒããŒã¿åæããåŸãããã€ã³ãµã€ããåºã«ãæ¹å課é¡ãç¹å®ããæ¹åèšç»ãç«æ¡ããã
- DoïŒå®è¡ïŒïŒæ¹åèšç»ã«åºã¥ããŠãæ¥åããã»ã¹ã補åèšèšã®å€æŽãå®æœããã
- CheckïŒè©äŸ¡ïŒïŒæ¹åæœçã®å¹æããããŒã¿ãçšããŠå®éçã«è©äŸ¡ããã
- ActïŒæ¹åïŒïŒè©äŸ¡çµæãåºã«ãæ¹åæœçã®ä¿®æ£ãæ°ããªæœçã®ç«æ¡ãè¡ããæŽãªãæ¹åã«ç¹ããã
ãã®æ¹åãµã€ã¯ã«ãåãããã«ã¯ãçŸå Žã®æ åœè ãããŒã¿åæã®ã¹ãã«ã身ã«ä»ããããŒã¿ããªãã³ãªæèãå®è·µããããšãéèŠã§ãããŸããããããããžã¡ã³ããããŒã¿ããªãã³ãªææ決å®ãæšé²ããçŸå Žã®æ¹å掻åãæ¯æŽããããšãæ¬ ãããŸããã
補é æ¥ãããŒã¿ããªãã³çµå¶ãçã«å®è·µããããã«ã¯ãããŒã¿åéã»ç®¡çäœå¶ã®æ§ç¯ãé©åãªåæã»å¯èŠåææ³ã®æŽ»çšãããŒã¿ã«åºã¥ãæ¹åãµã€ã¯ã«ã®ç¢ºç«ãå¿ èŠäžå¯æ¬ ã§ããããããçå®ã«å®è¡ããããšã§ã補é æ¥ã¯å質åäžãã³ã¹ãåæžããªãŒãã¿ã€ã ççž®ãªã©ã®ææãå®çŸãã競äºåã®åŒ·åãšæç¶çæé·ãå³ãããšãã§ããã§ããããããŒã¿ã®åãæ倧éã«åŒãåºãããã®ã¥ããã®é«åºŠåãæšé²ããããšãã補é æ¥ã®ããŒã¿ããªãã³çµå¶ã®ç©¶æ¥µã®ç®æšãšèšããŸãã
ãŸãšã
補é æ¥ã«ãããããŒã¿ããªãã³çµå¶ã¯ãçç£æ§åäžãå質管çã®åŒ·åãã³ã¹ãåæžãææ決å®ã®è¿ éåãªã©å€ãã®ã¡ãªããããããããŸããIoTãAIã®æŽ»çšã«ããã補é çŸå Žã®æ§ã ãªããŒã¿ãåéã»åæããã€ã³ãµã€ããåŒãåºãããšãå¯èœãšãªããŸããããŒã¿ããªãã³ãå®è·µããã«ã¯ãããŒã¿åéã»ç®¡çäœå¶ã®æ§ç¯ãé©åãªåæã»å¯èŠåææ³ã®æŽ»çšãæ¹åãµã€ã¯ã«ã®ç¢ºç«ãéèŠã§ãã補é æ¥ãããŒã¿ã®åãæ倧éã«æŽ»ããã競äºå匷åãšæç¶çæé·ãå®çŸããã«ã¯ãçµå¶å±€ã®ãªãŒããŒã·ããã®ããšãçµç¹å šäœã§ããŒã¿æŽ»çšã«åãçµãå¿ èŠããããŸãã