人æãµãŒãã¹æ¥çã«ãããŠãã€ãã³ãããŒã±ãã£ã³ã°ã¯éåžžã«éèŠãªåœ¹å²ãæãããŠããŸãã人æäžè¶³ãæ¡çšç«¶äºã®æ¿åã人æã®å€æ§åãªã©ãæ§ã ãªèª²é¡ã«çŽé¢ããäžã§ãå¹æçãªããŒã±ãã£ã³ã°æŠç¥ãæ±ããããŠããŸããããã§æ³šç®ãããŠããã®ããã»ãããŒã亀æµäŒãªã©ã®ã€ãã³ããéããŠæœåšçãªé¡§å®¢ãããŒãããŒãšã®é¢ä¿æ§ç¯ãå³ãã€ãã³ãããŒã±ãã£ã³ã°ã§ãããã®èšäºã§ã¯ã人æãµãŒãã¹æ¥ã«ãããã€ãã³ãããŒã±ãã£ã³ã°ã®æ矩ã掻çšã§ããçš®é¡ãæåã®ãã€ã³ãã«ã€ããŠãåå¿è åãã«ãããããã解説ããŠãããŸãã
人æãµãŒãã¹æ¥ã«ãããã€ãã³ãããŒã±ãã£ã³ã°ã®æ矩
人æãµãŒãã¹æ¥çã«ãããŠãã€ãã³ãããŒã±ãã£ã³ã°ã¯éåžžã«éèŠãªåœ¹å²ãæãããŠããŸãããã®èšäºã§ã¯ã人æãµãŒãã¹æ¥ã®çŸç¶ãšèª²é¡ãã€ãã³ãããŒã±ãã£ã³ã°ã®å®çŸ©ãšç¹åŸŽããããŠäººæãµãŒãã¹æ¥ã«ãããã€ãã³ãããŒã±ãã£ã³ã°ã®éèŠæ§ã«ã€ããŠè©³ãã解説ããŠãããŸãã
人æãµãŒãã¹æ¥ã®çŸç¶ãšèª²é¡
人æãµãŒãã¹æ¥ã¯ãè¿å¹Žã®çµæžç¶æ³ãåŽååžå Žã®å€åã«ãããæ§ã ãªèª²é¡ã«çŽé¢ããŠããŸããäž»ãªèª²é¡ãšããŠä»¥äžã®ãããªãã®ãæããããŸãã
- 人æäžè¶³ã®æ·±å»å
- æ¡çšç«¶äºã®æ¿å
- 人æã®å€æ§åãžã®å¯Ÿå¿
- æè¡é©æ°ãžã®å¯Ÿå¿
ãããã®èª²é¡ã«å¯Ÿå¿ããããã«ã¯ãå¹æçãªããŒã±ãã£ã³ã°æŠç¥ãäžå¯æ¬ ã§ãããã®äžã§ããã€ãã³ãããŒã±ãã£ã³ã°ã¯äººæãµãŒãã¹æ¥çã§æ³šç®ãããŠããææ³ã®äžã€ã§ãã
ã€ãã³ãããŒã±ãã£ã³ã°ã®å®çŸ©ãšç¹åŸŽ
ã€ãã³ãããŒã±ãã£ã³ã°ãšã¯ãã»ãããŒãå±ç€ºäŒã亀æµäŒãªã©ã®ã€ãã³ããéããŠãæœåšçãªé¡§å®¢ãããŒãããŒãšã®é¢ä¿æ§ç¯ãå³ãããŒã±ãã£ã³ã°ææ³ã§ããã€ãã³ãããŒã±ãã£ã³ã°ã®äž»ãªç¹åŸŽã¯ä»¥äžã®éãã§ãã
ç¹åŸŽ | 説æ |
---|---|
察é¢ã§ã®ã³ãã¥ãã±ãŒã·ã§ã³ | ã€ãã³ãã§ã¯çŽæ¥é¡§å®¢ãšå¯Ÿé¢ããåæ¹åã®ã³ãã¥ãã±ãŒã·ã§ã³ãå¯èœ |
ã¿ãŒã²ããã®çµã蟌㿠| ã€ãã³ãã®å 容ãåç¥æ¹æ³ã«ãã£ãŠãã¿ãŒã²ããå±€ãçµã蟌ãã |
ãã©ã³ãèªç¥åºŠã®åäž | ã€ãã³ããéããŠèªç€Ÿã®ãã©ã³ããååã»ãµãŒãã¹ãã¢ããŒã«ã§ãã |
ãªãŒãç²åŸã®æ©äŒ | ã€ãã³ãåå è ããçŽæ¥ãªãŒããç²åŸã§ããå¯èœæ§ããã |
ãããã®ç¹åŸŽã掻ããããšã§ã人æãµãŒãã¹æ¥çã«ãããæ§ã ãªèª²é¡è§£æ±ºã«ç¹ããããšãã§ããŸãã
人æãµãŒãã¹æ¥ã«ãããã€ãã³ãããŒã±ãã£ã³ã°ã®éèŠæ§
人æãµãŒãã¹æ¥çã«ãããã€ãã³ãããŒã±ãã£ã³ã°ã®éèŠæ§ã¯ã以äžã®ãããªç¹ãæããããŸãã
- 人æäžè¶³ãžã®å¯Ÿå¿
- ãã©ã³ãã£ã³ã°ã®åŒ·å
- ãããã¯ãŒã¯ã®æ¡å€§
- æ å ±åéãšçºä¿¡
ã€ãã³ããéããŠãæœåšçãªæ±è·è ã人æãšçŽæ¥ã³ãã¥ãã±ãŒã·ã§ã³ãåãããšã§ã人æäžè¶³ã®è§£æ¶ã«ç¹ããããŸãã
ã€ãã³ããéããŠèªç€Ÿã®ãã©ã³ãã€ã¡ãŒãžãåäžããã競åä»ç€Ÿãšã®å·®å¥åãå³ãããšãã§ããŸãã
ã€ãã³ãã«ã¯æ§ã ãªæ¥çã®äŒæ¥ãå人ãåå ãããããæ°ããªãããã¯ãŒã¯ã®æ§ç¯ãããŒãããŒã·ããã®æ©äŒãåŸãããŸãã
ã€ãã³ããéããŠæ¥çã®ææ°ãã¬ã³ãã顧客ããŒãºãææ¡ããèªç€Ÿã®ååã»ãµãŒãã¹æ¹åã«æŽ»ãããŸãããŸããèªç€Ÿã®åŒ·ã¿ãç¹åŸŽãçºä¿¡ããããšãå¯èœã§ãã
以äžã®ããã«ãã€ãã³ãããŒã±ãã£ã³ã°ã¯äººæãµãŒãã¹æ¥çã«ãããæ§ã ãªèª²é¡è§£æ±ºãšæé·ã®æ©äŒãæäŸããéèŠãªææ³ãšãããŸããä»åŸã人æãµãŒãã¹æ¥çã§ã€ãã³ãããŒã±ãã£ã³ã°ã掻çšããäŒæ¥ããŸããŸãå¢ããŠããããšãäºæ³ãããŸãã
ãã ããã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã«ã¯ã綿å¯ãªäºåæºåãšæŠç¥çãªå®è¡ãå¿ èŠäžå¯æ¬ ã§ããã¿ãŒã²ããå±€ã®èšå®ãã€ãã³ãå 容ã®äŒç»ãé客æ¹æ³ã®éžæãåœæ¥ã®éå¶ãªã©ãæ§ã ãªèŠçŽ ãèæ ®ããªããã°ãªããŸããããŸããã€ãã³ãåŸã®ãã©ããŒã¢ãããéèŠã§ãç²åŸãããªãŒãã確å®ã«è²æãã顧客åããŠããå¿ èŠããããŸãã
人æãµãŒãã¹æ¥çã§æåããããã«ã¯ãã€ãã³ãããŒã±ãã£ã³ã°ãåçºçãªæœçãšããŠæããã®ã§ã¯ãªããé·æçãªèŠç¹ã§ããŒã±ãã£ã³ã°æŠç¥ã«çµã¿èŸŒãã§ããããšãæ±ããããŸãããã®ããã«ã¯ã瀟å ã®äœå¶æŽåãããŠããŠã®èç©ãå€éšããŒãããŒãšã®é£æºãªã©ãéèŠã«ãªã£ãŠããã§ãããã
ã€ãã³ãããŒã±ãã£ã³ã°ã¯ã人æãµãŒãã¹æ¥çã«ããã競äºå匷åã®éµãæ¡ãææ³ã®äžã€ã§ããèªç€Ÿã®åŒ·ã¿ã掻ããã€ã€ãæŠç¥çã«ã€ãã³ãããŒã±ãã£ã³ã°ã掻çšããããšã§ã人æãµãŒãã¹æ¥çã§åã¡æ®ã£ãŠããããšãã§ããã¯ãã§ãã
人æãµãŒãã¹æ¥ã§æŽ»çšã§ããã€ãã³ãããŒã±ãã£ã³ã°ã®çš®é¡
人æãµãŒãã¹æ¥çã§ã¯ãæ§ã ãªã¿ã€ãã®ã€ãã³ãããŒã±ãã£ã³ã°ã掻çšããããšãã§ããŸããããã§ã¯ã代衚çãª3ã€ã®ã€ãã³ãããŒã±ãã£ã³ã°ã®çš®é¡ã«ã€ããŠè©³ãã解説ããŸãã
ãªã¯ã«ãŒãã£ã³ã°ã€ãã³ã
ãªã¯ã«ãŒãã£ã³ã°ã€ãã³ãã¯ã人æãµãŒãã¹æ¥çã«ãããŠæãäžè¬çãªã€ãã³ãããŒã±ãã£ã³ã°ã®åœ¢æ ã§ããäŒæ¥ãäž»å¬ããæœåšçãªæ±è·è ã察象ã«ãèªç€Ÿã®äºæ¥å 容ãæ±äººæ å ±ã玹ä»ããã€ãã³ãã§ãããªã¯ã«ãŒãã£ã³ã°ã€ãã³ãã®ç®çã¯ãåªç§ãªäººæã®ç²åŸãšèªç€Ÿã®ãã©ã³ãã£ã³ã°åŒ·åã«ãããŸãã
ãªã¯ã«ãŒãã£ã³ã°ã€ãã³ãã®åœ¢åŒã¯å€å²ã«ããããŸããäŒæ¥èª¬æäŒãå°±è·ãã§ã¢ããªãŒãã³ããŠã¹ãªã©ã代衚çã§ãããããã®ã€ãã³ãã§ã¯ãäŒç€ŸæŠèŠã®èª¬æãæ¥åå 容ã®çŽ¹ä»ã瀟å¡ãšã®äº€æµäŒãªã©ãè¡ãããŸããåå è ã¯ãçŽæ¥äŒæ¥ã®æ åœè ãšè©±ãããããšã§ãäŒç€Ÿã®é°å²æ°ãåãç°å¢ãããæ·±ãç解ããããšãã§ããŸãã
ãªã¯ã«ãŒãã£ã³ã°ã€ãã³ããæåãããããã«ã¯ãã¿ãŒã²ããå±€ã®çµã蟌ã¿ãšå¹æçãªåç¥ãéèŠã§ããäŸãã°ãç¹å®ã®è·çš®ãæ¥çã«ç¹åããã€ãã³ããéå¬ããããšã§ãããé©åãªäººæãéããããšãã§ããŸãããŸããSNSãã¡ãã£ã¢ã掻çšããåç¥ã«ãããå¹ åºãå±€ã«ã¢ãããŒãããããšãå¯èœã§ãã
ã»ãããŒãã¯ãŒã¯ã·ã§ãã
ã»ãããŒãã¯ãŒã¯ã·ã§ããã¯ã人æãµãŒãã¹æ¥çã«ãããŠå°éç¥èãã¹ãã«ãæäŸããã€ãã³ãããŒã±ãã£ã³ã°ã®äžçš®ã§ãããããã®ã€ãã³ãã§ã¯ãæ¥çã®ææ°ãã¬ã³ããå®è·µçãªããŠããŠãåå è ã«æäŸããŸããã»ãããŒãã¯ãŒã¯ã·ã§ããã®ç®çã¯ãèªç€Ÿã®å°éæ§ãã¢ããŒã«ããæœåšçãªé¡§å®¢ãç²åŸããããšã§ãã
ã»ãããŒãã¯ãŒã¯ã·ã§ããã®ããŒãã¯ã人æãµãŒãã¹æ¥çã«é¢é£ããæ§ã ãªåéãèããããŸããäŸãã°ãæ¡çšæŠç¥ã人æè²æãåŽå管çãçµç¹éçºãªã©ãããŒããšããŠæããããŸãããããã®ã€ãã³ãã§ã¯ãèªç€Ÿã®å°é家ãå€éšã®æèè ãè¬åž«ãšããŠæããåå è ã«äŸ¡å€ããæ å ±ãæäŸããŸãã
ã»ãããŒãã¯ãŒã¯ã·ã§ãããæåãããããã«ã¯ãããŒãã®éžå®ãšè¬åž«ã®è³ªãéèŠãªãã€ã³ããšãªããŸããåå è ã®ããŒãºãç確ã«æããããã«åã£ãããŒããèšå®ããããšãæ±ããããŸãããŸããè¬åž«ã«ã¯å°éæ§ã ãã§ãªãããããããã engaging ãªèª¬æåãå¿ èŠã§ããã€ãã³ãåŸã®ãã©ããŒã¢ãããéèŠã§ãåå è ããã®ãã£ãŒãããã¯ãåéãã次åã®ã€ãã³ãæ¹åã«æŽ»ããããšãæãŸããã§ãããã
亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ã
亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ãã¯ã人æãµãŒãã¹æ¥çã®é¢ä¿è ãéããæ å ±äº€æã人è圢æãè¡ãã€ãã³ãããŒã±ãã£ã³ã°ã§ãããããã®ã€ãã³ãã§ã¯ãæ¥çã®å£æ ¹ãè¶ããŠæ§ã ãªäŒæ¥ãå人ã亀æµãæ·±ããŸãã亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ãã®ç®çã¯ãæ°ããªããžãã¹ãã£ã³ã¹ã®åµåºãšããŒãããŒã·ããã®æ§ç¯ã«ãããŸãã
亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ãã®åœ¢åŒã¯ãã«ãžã¥ã¢ã«ãªãã®ãããã©ãŒãã«ãªãã®ãŸã§æ§ã ã§ããäŸãã°ãæ芪äŒãã©ãŠã³ãããŒãã«ãã¹ããŒããããã¯ãŒãã³ã°ãªã©ã代衚çãªåœ¢åŒãšããŠæããããŸãããããã®ã€ãã³ãã§ã¯ãåå è å士ãèªç±ã«äº€æµããååºäº€æãæ å ±å ±æãè¡ããŸãã
亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ããæåãããããã«ã¯ãåå è ã®å€æ§æ§ãšäº€æµã®ä¿é²ãéèŠãªãã€ã³ããšãªããŸããæ§ã ãªæ¥çãè·çš®ã®äººã ãéãŸãããšã§ãæ°ããªæ°ã¥ããã¢ã€ãã¢ãçãŸããå¯èœæ§ãé«ãŸããŸãããŸããåå è å士ã®äº€æµãä¿é²ããããã®ãã¡ã·ãªããŒã·ã§ã³ãã¢ã€ã¹ãã¬ã€ã¯ãæ¬ ãããŸãããã€ãã³ãåŸã¯ãåå è ãšã®ãªã¬ãŒã·ã§ã³ãç¶æã»åŒ·åããŠããããšãæ±ããããŸãã
以äžã人æãµãŒãã¹æ¥çã§æŽ»çšã§ãã3ã€ã®ã€ãã³ãããŒã±ãã£ã³ã°ã®çš®é¡ã«ã€ããŠè§£èª¬ããŸãããããããã®ã€ãã³ãã«ã¯ç¬èªã®ç®çãšç¹åŸŽããããèªç€Ÿã®èª²é¡ãããŒãºã«åãããŠæŠç¥çã«æŽ»çšããŠããããšãéèŠã§ãããªã¯ã«ãŒãã£ã³ã°ã€ãã³ãã§åªç§ãªäººæãç²åŸããã»ãããŒãã¯ãŒã¯ã·ã§ããã§å°éæ§ãã¢ããŒã«ãã亀æµäŒããããã¯ãŒãã³ã°ã€ãã³ãã§æ°ããªããžãã¹ãã£ã³ã¹ãåµåºããããããã®ã€ãã³ãããŒã±ãã£ã³ã°ãææ©çã«çµã¿åãããããšã§ã人æãµãŒãã¹æ¥çã§ç«¶äºåãé«ããŠããããšãã§ããã§ãããã
ãã ããã€ãã³ãããŒã±ãã£ã³ã°ã¯ãããŸã§ãããŒã±ãã£ã³ã°æŠç¥ã®äžéšã§ããããšãå¿ããŠã¯ãããŸãããã€ãã³ãã®äŒç»ã»éå¶ã«ã¯å€å€§ãªæéãšã³ã¹ããããããããè²»çšå¯Ÿå¹æãååã«æ€èšããå¿ èŠããããŸãããŸããã€ãã³ãã§ç²åŸãããªãŒãã確å®ã«è²æãã顧客åããŠããããã®ãã©ããŒã¢ããäœå¶ãäžå¯æ¬ ã§ãã
ä»åŸã人æãµãŒãã¹æ¥çã§ã¯ã€ãã³ãããŒã±ãã£ã³ã°ã®éèŠæ§ããŸããŸãé«ãŸã£ãŠããããšãäºæ³ãããŸããèªç€Ÿã®åŒ·ã¿ã掻ããã€ã€ãæŠç¥çã«ã€ãã³ãããŒã±ãã£ã³ã°ã掻çšããããšã§ãæ¥çå ã§ã®ååšæãé«ããæç¶çãªæé·ãå®çŸããŠããããšãã§ããã¯ãã§ããã€ãã³ãããŒã±ãã£ã³ã°ã«åãçµãéã¯ãé·æçãªèŠç¹ãæã¡ã瀟å äœå¶ã®æŽåãšããŠããŠã®èç©ã«åªããŠãããŸãããã
ã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã®ãã€ã³ã
人æãµãŒãã¹æ¥çã§ã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã«ã¯ãããã€ãã®éèŠãªãã€ã³ããæŒãããå¿ èŠããããŸããããã§ã¯ãã¿ãŒã²ããå±€ã®æ確åãšããŒãºã®ææ¡ãã€ãã³ãã®ç®çãšå 容ã®èšèšãå¹æçãªåç¥ãšé客æ¹æ³ã®3ã€ã®èŠ³ç¹ãããã€ãã³ãããŒã±ãã£ã³ã°ãæåã«å°ãããã®ãã€ã³ãã解説ããŸãã
ã¿ãŒã²ããå±€ã®æ確åãšããŒãºã®ææ¡
ã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã«ã¯ããŸãã¿ãŒã²ããå±€ãæ確ã«èšå®ãããã®ããŒãºãç確ã«ææ¡ããããšãéèŠã§ãã人æãµãŒãã¹æ¥çã§ã¯ãæ±è·è ãäŒæ¥ã®äººäºæ åœè ãæ¥çé¢ä¿è ãªã©ãæ§ã ãªã¿ãŒã²ããå±€ãèããããŸããããããã®ã¿ãŒã²ããå±€ã«ãã£ãŠãæ±ããæ å ±ãã€ãã³ããžã®æåŸ ãç°ãªããŸãã
äŸãã°ãæ±è·è åãã®ã€ãã³ãã§ããã°ãäŒæ¥ã®äºæ¥å 容ãè·å Žç°å¢ãæ±ããããã¹ãã«ãªã©ã®æ å ±ãæäŸããããšãæ±ããããŸããäžæ¹ã人äºæ åœè åãã®ã€ãã³ãã§ã¯ãæ¡çšæŠç¥ã人æè²æã®ããŠããŠãæ¥çã®ææ°ãã¬ã³ããªã©ã®æ å ±ãéèŠãšãªããŸããã¿ãŒã²ããå±€ã®ããŒãºãç確ã«æããããšã§ãã€ãã³ãã®å 容ãæé©åããåå è ã®æºè¶³åºŠãé«ããããšãã§ããŸãã
ã€ãã³ãã®ç®çãšå 容ã®èšèš
ã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã«ã¯ãã€ãã³ãã®ç®çãæ確ã«èšå®ããããã«æ²¿ã£ãå 容ãèšèšããããšãéèŠã§ãã人æãµãŒãã¹æ¥çã§ã¯ããªã¯ã«ãŒãã£ã³ã°ããã©ã³ãã£ã³ã°ããªã¬ãŒã·ã§ã³æ§ç¯ãªã©ãæ§ã ãªç®çãèããããŸããã€ãã³ãã®ç®çã«ãã£ãŠãå 容ãèŠæš¡ã圢åŒãªã©ã倧ããç°ãªããŸãã
äŸãã°ããªã¯ã«ãŒãã£ã³ã°ãç®çãšããã€ãã³ãã§ããã°ãäŒæ¥èª¬æäŒãã»ãããŒãé¢æ¥äŒãªã©ã®åœ¢åŒãé©ããŠããŸããäžæ¹ããã©ã³ãã£ã³ã°ãç®çãšããã€ãã³ãã§ã¯ãèªç€Ÿã®åŒ·ã¿ãç¹åŸŽãå¹æçã«ã¢ããŒã«ã§ãããããªå 容ãæ±ããããŸãããŸãããªã¬ãŒã·ã§ã³æ§ç¯ãç®çãšããã€ãã³ãã§ã¯ãåå è å士ã®äº€æµãä¿é²ããããã®ã¯ãŒã¯ã·ã§ããããããã¯ãŒãã³ã°ã»ãã·ã§ã³ãªã©ãæå¹ã§ãããã
å¹æçãªåç¥ãšé客æ¹æ³
ã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã«ã¯ãå¹æçãªåç¥ãšé客æ¹æ³ãéžæããå®è¡ããããšãéèŠã§ãã人æãµãŒãã¹æ¥çã§ã¯ããªã³ã©ã€ã³ãšãªãã©ã€ã³ã®äž¡æ¹ã®ãã£ãã«ã掻çšããŠãã¿ãŒã²ããå±€ã«ã¢ãããŒãããããšãæ±ããããŸãã
ãªã³ã©ã€ã³ã§ã®åç¥ã§ã¯ãèªç€Ÿã®ãŠã§ããµã€ããSNSãã¡ãŒã«ãã¬ãžã³ãªã©ã掻çšããããšãã§ããŸããç¹ã«ãLinkedInãTwitterãªã©ã®å°éçãªSNSã¯ãæ¥çé¢ä¿è ãžã®ã¢ãããŒãã«å¹æçã§ãããŸããã€ãã³ãåç¥ãµã€ãããªã³ã©ã€ã³ã¡ãã£ã¢ãžã®æ²èŒãæ€èšããŸãããã
ãªãã©ã€ã³ã§ã®åç¥ã§ã¯ãæ¥ççŽããã©ã·ããã¹ã¿ãŒãªã©ã®åŸæ¥åã®åºåææ³ã掻çšã§ããŸãããã ããã³ã¹ããå¹æãèæ ®ããŠãæŠç¥çã«éžæããå¿ èŠããããŸãããŸããããŒãããŒäŒæ¥ãé¢é£å£äœãšã®é£æºã«ãããåç¥ã®å¹ ãåºããããšãæå¹ã§ãã
é客æ¹æ³ãšããŠã¯ãäºåç»é²å¶ããã±ããå¶ãªã©ãæ¡çšããããšã§ãåå è ã®è³ªãæ ä¿ããããšãã§ããŸãããŸããåå è ã®å±æ§ã«åãããŠãåå¥ã®æ¡å ããã©ããŒãè¡ãããšãéèŠã§ããã€ãã³ãåœæ¥ã¯ãåå è ãå¿«é©ã«éããããããªäŒå Žèšå¶ãéå¶ã«ãæ°ãé ããŸãããã
以äžãã€ãã³ãããŒã±ãã£ã³ã°ãæåãããããã®ãã€ã³ãã«ã€ããŠè§£èª¬ããŸããã人æãµãŒãã¹æ¥çã§ã¯ãã€ãã³ãããŒã±ãã£ã³ã°ãéèŠãªåœ¹å²ãæãããŠããŸããã¿ãŒã²ããå±€ã®ããŒãºãç確ã«æããç®çã«æ²¿ã£ãã€ãã³ãå 容ãèšèšããå¹æçãªåç¥ãšé客ãè¡ãããšã§ãã€ãã³ãããŒã±ãã£ã³ã°ãæåã«å°ãããšãã§ããã§ãããã
ãã ããã€ãã³ãããŒã±ãã£ã³ã°ã¯äžæäžå€ã§ææãåºããã®ã§ã¯ãããŸãããé·æçãªèŠç¹ãæã¡ãPDCAãµã€ã¯ã«ãåããªãããç¶ç¶çã«ã€ãã³ãã®æ¹åãå³ã£ãŠããå¿ èŠããããŸãããŸããã€ãã³ãã§ç²åŸãããªãŒãã確å®ã«è²æãã顧客åã«ã€ãªããŠããããã®ãã©ããŒã¢ããäœå¶ãæ¬ ãããŸããã
人æãµãŒãã¹æ¥çã§ç«¶äºåãé«ããããã«ã¯ãã€ãã³ãããŒã±ãã£ã³ã°ãæŠç¥çã«æŽ»çšããŠããããšãæ±ããããŸããèªç€Ÿã®åŒ·ã¿ã掻ããã€ã€ãã¿ãŒã²ããå±€ã®ããŒãºã«åã£ãã€ãã³ããäŒç»ã»éå¶ããããšã§ãæ¥çå ã§ã®ãã¬ãŒã³ã¹ãé«ããŠããããšãã§ããã¯ãã§ããã€ãã³ãããŒã±ãã£ã³ã°ã«åãçµãéã¯ã瀟å ã®äœå¶æŽåãšããŠããŠã®èç©ãå€éšããŒãããŒãšã®é£æºãªã©ã«ã泚åããé·æçãªèŠç¹ã§èšãã§ãããŸãããã
人æãµãŒãã¹æ¥çã§ã€ãã³ãããŒã±ãã£ã³ã°ã掻çšããããšã¯ã人æäžè¶³ãæ¡çšç«¶äºã®æ¿åãªã©ã®èª²é¡è§£æ±ºã«æå¹ã§ãããªã¯ã«ãŒãã£ã³ã°ã€ãã³ãã§åªç§ãªäººæãç²åŸããã»ãããŒãã¯ãŒã¯ã·ã§ããã§å°éæ§ãã¢ããŒã«ãã亀æµäŒã§æ°ããªããžãã¹ãã£ã³ã¹ãåµåºã§ããŸããæåã®ã«ã®ã¯ãã¿ãŒã²ããå±€ã®ããŒãºãæããç®çãšå 容ã®èšèšãå¹æçãªåç¥ãšé客ã§ããã€ãã³ãããŒã±ãã£ã³ã°ãæŠç¥çã«æŽ»çšããPDCAãµã€ã¯ã«ã§æ¹åãéããããšãã人æãµãŒãã¹æ¥çã§ç«¶äºåãé«ããããã«éèŠã§ãã