æ¥åã®å±±ç©ã¿ãç ©éãªææžç®¡çãéµå®ãã¹ãæ³èŠå¶ã®è¿œè·¡…æ³åéšã®å¹çåãæ¥åã§ããããã§æ³šç®ãããŠããã®ããRPAã®æŽ»çšããã®ãªãŒãæã§ã¯ãåå¿è ã§ãåããããã«ãRPAæè¡ãæ³åéšã«ããããã¡ãªãããå¹çåããããã»ã¹ãåãããããã玹ä»ããŸããå¥çŽæžç®¡çã®èªååããææžäœæã®è¿ éåãŸã§ãå®è·µçãªã¢ã€ãã¢ãšããŠå¹æçãªæŽ»çšæ³ã解説ããŸããæçµçã«RPAãããã«ããŠçµç¹å šäœã®ããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ãæšé²ããããå±æããŸããããžãã¹ããŒãœã³ã®çæ§ãæ³åæ¥åã®æ°ããªå°å¹³ã«ãäžç·ã«ãã£ã¬ã³ãžããŸãããã
åºç« ïŒæ³åéšã®æ¥åå¹çåãžã®æ°ããªææŠ
æ³åéšéã«ãããæ¥åå¹çåã¯äŒæ¥ã®ã³ã³ãã©ã€ã¢ã³ã¹ã確ä¿ããæ³çãªã¹ã¯ãæå°åããããã®äžå¯æ¬ ãªèŠçŽ ã§ããæè¡ã®é²åã«ãããæ°ããªããŒã«ã®å°å ¥ãå¯èœã«ãªããæ©èœçãªæ¹åãçŸå®çãªéžæè¢ãšãªã£ãŠããŸããä»æ¥ããã®äžå¿çãªååšãšããŠæ³šç®ãããŠããã®ãRPAïŒRobotic Process AutomationïŒã§ãã
RPAã¯ãã«ãŒãã³ã¯ãŒã¯ãåçŽè¿ãã®ã¿ã¹ã¯ã®èªååã«é©åœãããããå¯èœæ§ãç§ããŠããŸããæ³åéšéã¯å¥çŽæžã®ç®¡çãæ³ç調æ»ãããã¥ã¡ã³ãã®æŽçãšãã£ãç¹°ãè¿ãè¡ãäœæ¥ãå€ããããRPAã®æ©æµãåããããåéã®äžã€ãšèšããã§ãããã
ãã®èšäºã§ã¯ãæ³åéšã«ãããRPA掻çšã®å ·äœçãªã¢ã€ãã¢ãšãã®å°å ¥ã«ããã¡ãªããã«ã€ããŠè©³çŽ°ã«è§£èª¬ããŠãããŸããæ³åæ¥åã®å¹çåãç®æãæ¹ããããŠããããRPAã®å°å ¥ãæ€èšããŠããæ¹ã«ãšã£ãŠãæçãªæ å ±æºãšãªãããšã§ãããã
æ³åéšã®æ¥åžžãšèª²é¡
æ³åéšã¯äŒæ¥å ã§æ³åŸã«é¢ããæ§ã ãªæ¥åãæ åœããŠããŸããæ¥ã ã®å¥çŽæžäœæãæ³çå©èšãå¥çŽå¯©æ»ãªã©ããã®äž»ãªæ¥åã§ãããããã¯å°éæ§ãé«ãç·»å¯ãªäœæ¥ãæ±ããããããã誀ãããªããã现å¿ã®æ³šæãæãå¿ èŠããããŸãã
ããããªããããã®å€ãã¯ç¹°ãè¿ãã®ããã»ã¹ã§ãããæäœæ¥ã«ããæéã®æ¶è²»ã«å ããã¥ãŒãã³ãšã©ãŒã®ãªã¹ã¯ãåžžã«åšããŸããç·æ¥ãèŠããæ¡ä»¶ã®éã«ã¯ããããã®æ¥åãããã«ããã¯ãšãªãåŸãã®ã§ãã
æ³åéšéã«ãããããäžã€ã®å€§ããªèª²é¡ã¯ãåžžã«å€ããããæ³èŠå¶ã«å¿ããæŽæ°äœæ¥ã§ããããã«ã¯æéãããããããç¶²çŸ æ§ãä¿ã€ããšãéèŠã§ããã人åã§ã¯éçããããŸãã
RPAãšã¯äœãïŒåºç€ç¥èã®è§£èª¬
RPAã¯ããRobotic Process Automationãã®ç¥ã§ããœãããŠã§ã¢ããããã掻çšããŠäººéã®ä»£ããã«ç¹å®ã®ã¿ã¹ã¯ãèªåã§å®è¡ããæè¡ã§ããããã«ãã£ãŠãå®åçãªããŒã¿å ¥åãåŠçãè¿ éãã€æ£ç¢ºã«è¡ãããšãã§ããããã«ãªããŸãã
åºæ¬çã«ã¯å®ããããã«ãŒã«ã«åºã¥ããŠäœæ¥ãè¡ããããè€éãªå€æãå¿ èŠãšãããã¿ã¹ã¯ã«ã¯åããªãå ŽåããããŸããããããã«ãŒãã£ã³ã¯ãŒã¯ãåçŽäœæ¥ã§ããã°é«ãããã©ãŒãã³ã¹ãçºæ®ããŸãã
RPAã®å°å ¥ã¯ãå°éçãªããã°ã©ãã³ã°ã¹ãã«ãå¿ èŠãšãããæäœãçŽæçãªãã®ãå€ãã§ããããã«ãããæ³åéšéã§ãRPAã䜿çšããŠæ¥åå¹çåãå³ãããšãå¯èœã«ãªã£ãŠããŸãã
æ³åæ¥åã«ãããRPAã®å¯èœæ§
æ³åéšéã§ã®RPAã®æŽ»çšã¯ãæ§ã ãªåœ¢ã§å¯èœã§ããæãå žåçãªã®ã¯å¥çŽæžã®åæãã©ããäœæã§ããããå®åçãªæèšãæ¡é ãå€ããå ããå¥çŽæžã«ãããŠãRPAã¯çŽ æ©ãã»ããã¢ãããšã«ã¹ã¿ãã€ãºãå¯èœã«ããŸãã
次ã«æããããã®ã¯ãå¥çŽç®¡çã§ã®æŽ»çšã§ããå¥çŽã®ç· çµããå±¥è¡ãŸã§ã®äžé£ã®ããã»ã¹ãèªååããããšã§ããšã³ããªãŒãšã©ãŒãæŒããé²ãããªã¹ã¯ç®¡çãåäžãããããšãã§ããŸãã
ããã«ãæ³çãªèª¿æ»ãã³ã³ãã©ã€ã¢ã³ã¹ãã§ãã¯ã«ãããŠããå€éã®ããŒã¿ãåŠçããé¢é£ããæ³èŠå¶ãšã®ç §ããåãããèªåã§è¡ãããšãå¯èœã§ããããã«ãããæ³åéšå¡ã¯ããé«åºŠã§äŸ¡å€ã®ããäœæ¥ã«éäžã§ããããã«ãªããŸãã
RPAå°å ¥ã®ã¡ãªãããšæåŸ å¹æ
RPAãå°å ¥ããããšã«ããæ倧ã®ã¡ãªããã¯ãå¹çåã«ããæéã®ç¯çŽã§ããããã¯çŽæ¥çã«ã³ã¹ãåæžã«ç¹ãããŸããåçŽäœæ¥ã®èªååã«ãã£ãŠç€Ÿå¡ãåµé æ§ãèŠããæ¥åã«æ³šåã§ãããããçç£æ§ã®åäžãæåŸ ã§ããŸãã
ãŸããæäœã®æ£ç¢ºæ§ãåäžããããããã¥ãŒãã³ãšã©ãŒãèããæžããããšãã§ããŸããããã¯æ³çææžãæ±ãäžã§æ¥µããŠéèŠãªãã€ã³ããšãªããŸããããã«ãRPAã¯24æé365æ¥äžæãªã皌åå¯èœãªããã察å¿åãé«ããããšãã§ããŸãã
å°å ¥åŸã®å¹æãšããŠã¯ãåŸæ¥å¡ã®æºè¶³åºŠãé«ãŸãããšãæããããŸããç ©éãªäœæ¥ãã解æŸãããããå°éçã§ããããã®ããæ¥åã«å°å¿µããããšã§ãã¢ãããŒã·ã§ã³ã®ç¶æãšã¹ãã«ã¢ãããæåŸ ã§ããã®ã§ãã
RPAé©çšã®ããã»ã¹ïŒå§ãæ¹ãšæ®µéçãªã¢ãããŒã
æ³åéšã«ãããRPA掻çšã¯ãæ¥åã®å¹çåãããããå¯èœæ§ãç§ããŠããŸããããããå°å ¥åã«ã¯æ éãªæºåãšæ®µéçãªå®æœãå¿ èŠã§ããæ¬èšäºã§ã¯ãæ³åéšéã§RPAã掻çšããããã®æé ã«ã€ããŠåŸ¹åºçã«è§£èª¬ããŸãã
RPAå°å ¥ã®æºåïŒæ¥åã®éžå®ãšåæ
æåã®ã¹ãããã¯ãRPAãå°å ¥ãã¹ãæ¥åã®éžå®ãšè©³çŽ°ãªåæã§ããç¹°ãè¿ãçºçãããèŠåæ§ããããæäœæ¥ã«ãããšã©ãŒãªã¹ã¯ãé«ãæ¥åãé©ããŠããŸãããŸããæ¥åããã»ã¹èªäœãæé©åãããŠããããšãéèŠã§ãã
æ³åéšéã§ã¯ãå¥çŽæžç®¡çãåææžã®äœæãèŠå¶éµå®ã®ãã§ãã¯ãªã¹ãããªã¹ã¯ã¢ã»ã¹ã¡ã³ããªã©ãæ€èšããããšãã§ããŸãããããã®æ¥åã¯ãããŒã¿å ¥åã®æ£ç¢ºæ§ãæ±ãããããã®ã®å€ããããèªååã®æ©æµã倧ããã§ãã
æ¥ååæã§ã¯ããããŒå³ãæšæºäœæ¥æé æž(SOP)ã®äœæãè¡ããæ¥åã®å šäœåãææ¡ããŸããæ¥åã®ç¶²çŸ çãªåæãéããŠãRPAã«ããå¹æãèŠèŸŒããæ¥åããã»ã¹ãç¹å®ããŠãããŸãã
ããã»ã¹ã®ãããã³ã°ãšRPAé©çšç¯å²ã®æ±ºå®
éžå®ããæ¥åã«å¯ŸããŠã詳现ãªããã»ã¹ãããã³ã°ãè¡ããŸããããã§ã¯ãäœæ¥ã®åã¹ãããã现éšã«ããã£ãŠãããåããã©ã®éšåãèªååå¯èœããç¹å®ããŸãããŸããRPAããŒã«ã®èœåã«å¿ããŠãé©çšç¯å²ã決å®ããŸãã
æ³åéšéã§ã¯ãå¥çŽããã»ã¹ã®ãããåããæ³åŸã«åºã¥ããã§ãã¯ãã€ã³ãã®ç¢ºèªãªã©ãå«ãŸããŸããããã«ããããåããããã»ã¹ã¯ãé¢ä¿è éã®å ±æãä¿ãããã粟緻ãªèªååèšç»ãæ§ç¯ããåºç€ãšãªããŸãã
ãã®å·¥çšã§ã¯ãçŸå Žã®æ åœè ãç©æ¥µçã«é¢äžããã圌ãã®ç¥èŠãšçµéšãçããããªã¢ã«ãªãã£ãŒãããã¯ãåãå ¥ããããšãéèŠã§ããæ åœè ã®èŠç¹ããèªååã®éå£ãæœåšçãªãªã¹ã¯ãäºåã«èå¥ãã解決çãè¬ããããšãã§ããŸãã
RPAã®è©Šé転ãšå¹ææ€èšŒ
RPAããŒã«ã®éžå®ãå®äºããããå°èŠæš¡ãªç¯å²ã§ã®è©Šé転ãéå§ããŸããåæ段éã§ã®è©Šé転ã¯ãäºæãã¬èª²é¡ã®çºèŠãä¿®æ£ãããè¯ãããã©ãŒãã³ã¹ãç®æãã調æŽã«åœ¹ç«ã¡ãŸãã
æ³åéšéã®å Žåãè©Šé転ã¯ã³ã³ãã©ã¯ããããžã¡ã³ãã·ã¹ãã å ã§ã®è±å¯ãªãã¹ãã±ãŒã¹ãçšããŠè¡ãããšãã§ããŸããããã«ãããå®éã®æ¥åãããŒã«å³ããèªååã®å®å¹æ§ãæ€èšŒããå¿ èŠã«å¿ããŠããã»ã¹ã調æŽããŸãã
å¹ææ€èšŒã§ã¯ãäœæ¥æéã®ççž®ããšã©ãŒçºççã®äœäžãæ åœè ã®æ¥åè² æ 軜æžãªã©ãå®éçãªã¡ãªãããæ確ã«è§£æããRPAæè³ã®æ£åœæ§ãè©äŸ¡ããŸãããã®æ®µéã§ã®ææã¯ãçµç¹å ã®ã¹ããŒã¯ãã«ããŒãžã®å ±åãšãããªãå±éã®æ ¹æ ãšãªããŸãã
å šç€ŸçãªRPAå±éãžåããããŒãããã
è©Šé転ãšå¹ææ€èšŒã®çµæãèžãŸããäžéšéããå šç€Ÿãžã®RPAå±éãèšç»ããŸãããã®æ®µéã§ã¯ãé·æçãªèŠç¹ããã£ãŠãããŒãããããçå®ããŸããçµå¶å±€ãšã®é£æºãå¯ã«ããçµç¹å šäœã§ã®RPAå°å ¥ãæšé²ããæ¹éãå¿ èŠã§ãã
æ³åéšéã§ã®æåäºäŸãåºã«ãä»éšéãžã®RPAé©çšãä¿é²ããããã«ã¯ãçµç¹æšªæçãªã³ãã¥ãã±ãŒã·ã§ã³ãéµãšãªããŸããåéšéã®æ¥åç¹æ§ãç解ããåççãªã¹ã±ãžã¥ãŒã«ã§æ®µéçã«å°å ¥ãé²ããŠãããŸãã
ããŒããããã«ã¯ãç¶ç¶çãªæè²ããã°ã©ã ããRPAããŒã«ã®ã¢ããããŒãã»ã¡ã³ããã³ã¹èšç»ãçµã¿èŸŒãããšãéèŠã§ããRPAæè¡ã®é²åã«äŒŽãã¢ããã°ã¬ãŒãããæ åœè ã®ã¹ãã«åäžãèŠéã«å ¥ãããã©ã³ãã³ã°ãäžå¯æ¬ ã§ãã
æ³åéšéã§æŽ»çšã§ããRPAã¢ã€ãã¢é
å¥çŽæžç®¡çã®èªåå
äŒæ¥ã®æ³åéšéã§ã¯ãå¥çŽæžã®ç®¡çã«å€ãã®æéãšãªãœãŒã¹ãè²»ããããŠããŸããRPAã掻çšããããšã§ãå¥çŽæžã®ç §åãæŽæ°ããã¡ã€ãªã³ã°ãªã©ãèªåã§è¡ããããã«ãªããŸãããã®ã¢ãããŒãã¯ã誀ãã®äœæžãè¿ éãªå¥çŽåŠçãå®çŸããäžã§éåžžã«æå¹ã§ãã
ããšãã°RPAã¯ãå¥çŽæžå ã®ç¹å®ã®æ¡é ãèå¥ããŠãã€ã©ã€ããããšãã£ãäœæ¥ãèªååã§ããŸããããã«ããæ³åå°é家ã¯å¯©æ»ãå¿ èŠãªãã€ã³ããå³åº§ã«ç¢ºèªã§ããããã«ãªããããæŠç¥çãªã¿ã¹ã¯ã«éäžã§ããŸãã
ããã«ãRPAã¯å¥çŽæžã®æå¹æéãè¿ã¥ããŠããããšãèªåçã«æ€ç¥ããæŽæ°æç¶ãã®éå§ãé¢ä¿è ãžã®éç¥ãè¡ãããšãå¯èœã§ããããã¯æé管çã®èªååã«ãããéèŠãªå¥çŽã®èŠèœãšããé²ãããšã«ç¹ãããŸãã
ã³ã³ãã©ã€ã¢ã³ã¹ãã§ãã¯ã®å¹çå
ã³ã³ãã©ã€ã¢ã³ã¹ã¯æ³åéšéã«ãšã£ãŠéèŠãªè²¬ä»»é åã§ããRPAãå°å ¥ããããšã§ãæ³çèŠä»¶ã«åºã¥ã瀟å ææžã®ã¬ãã¥ãŒããã§ãã¯ãªã¹ãäœæãèªååãããæéãšåŽåã®ç¯çŽã«è²¢ç®ããŸãã
RPAãœãããŠã§ã¢ã䜿çšããããšã§ãæ°ããæ³çèŠå¶ãçºå¹ããéã«ã¯å³åº§ã«ãã§ãã¯ãªã¹ããæŽæ°ãããŸãããã®ããã»ã¹ã¯ã人çºçãã¹ãæžå°ãããã³ã³ãã©ã€ã¢ã³ã¹ãªã¹ã¯ã軜æžããããã®ç¢ºå®ãªæ段ãšãªãåŸãŸãã
å ããŠãRPAã¯ç€Ÿå ã§äœ¿çšãããããŸããŸãªãã©ãŒã ãææžã«å¯ŸããŠãå®ããããã³ã³ãã©ã€ã¢ã³ã¹åºæºãžã®æºæ ãåžžã«ç£èŠããããšãã§ããŸããããã«ãããéåããã£ãå Žåã«çŽã¡ã«å¯Ÿå¿ããå¿ èŠãªä¿®æ£ãæœãããšãå¯èœã«ãªããŸãã
ç¥ç財ç£ç®¡çã®èªåæŽæ°
ç¥ç財ç£ã®ç»é²ãç¶æã¯çŽ°å¿ã®æ³šæãèŠãããããRPAã®ç²ŸåºŠã®é«ãåŠçèœåãæ³åéšéã«ãããŠæ¥µããŠéèŠã§ããç¹èš±ãåæšãªã©ã®ç¥ç財ç£ã®æš©å©ã倱å¹ããªãããã«ãæŽæ°åŠçãèªååããããšãå¿ é ã§ãã
RPAãœãããŠã§ã¢ã¯ãããã®ç»é²æ å ±ã®æå¹æéãç£èŠããæŽæ°ãå¿ èŠãªã¿ã€ãã³ã°ã§èªåçã«ã¢ã©ãŒããæŽæ°æç¶ããè¡ããŸããããã«ãããæåã§ã®ç£èŠãã¹ãé²ããæå¹æéåãã«ããæš©å©ã®æ倱ãªã¹ã¯ãæžãããŸãã
ãŸããRPAã¯æ°ããªç¥ç財ç£ã®ç³è«ã競åããç³è«ã®ç£èŠãªã©ãããè€éãªããã»ã¹ã«ã察å¿å¯èœã§ããããããèªååã«ãããæ³åå°é家ã¯æŠç¥çãªææ決å®ã亀æžã«éäžã§ããç°å¢ãæŽããŸãã
ææžäœæãšç®¡çããã»ã¹ã®ã¹ããŒãã¢ãã
æ³åææžã®äœæã¯éåžžã«æéããããã泚æãèŠããäœæ¥ã§ããRPAããŒã«ãå°å ¥ããããšã§ãæ¢åã®ãã³ãã¬ãŒãããã®ææžäœæãå®åæã®æ¿å ¥ããã©ãŒãããã®çµ±äžãªã©ã®ããã»ã¹ãå éåããããšãã§ããŸãã
RPAã®å©çšã«ãããå¿ èŠãªæ å ±ãäºåã«ã·ã¹ãã ã«å ¥åããŠããã ãã§ãææžãèªåçã«çæãããŸããããã¯ãšã©ãŒã®å¯èœæ§ãæžãããé«å質ãªææžã®è¿ éãªæåºãå¯èœã«ããããšãæå³ããŸãã
管çé¢ã«ãããŠãRPAã¯å€§ããªã¡ãªããããããããŸããäŸãã°ãæ¿èªæžã¿ã®ææžãé¢é£ããã¹ããŒã¯ãã«ããŒãã·ã¹ãã ã«èªåçã«é åžããããšãã§ããŸããããããã¢ãããŒãã¯ãææžã®ãã¬ãŒãµããªãã£ãé«ãã管çããã»ã¹ãå€§å¹ ã«æ¹åããŸãã
å°å ¥åŸã®ç®¡çãšéçšïŒRPAãããã®è²ãŠæ¹
RPAïŒãããã£ãã¯ããã»ã¹ãªãŒãã¡ãŒã·ã§ã³ïŒã¯ãæ³åéšã®æ¥åå¹çåã«é©åœããããããã¯ãããžãŒã§ãããå°å ¥ããã ãã§ã¯ååã§ã¯ãããŸãããé©åãªç®¡çãšéçšãããŠãããRPAãããã®çã®äŸ¡å€ãåŒãåºãããšãã§ããŸãã
RPAãããã®å®æçãªã¡ã³ããã³ã¹
RPAãããã¯ããœãããŠã§ã¢ã§ãããããå®æçãªã¡ã³ããã³ã¹ãå¿ èŠã§ããã¡ã³ããã³ã¹ã§ã¯ããããã®ãœãããŠã§ã¢ã¢ããããŒãã®æ€èšŒãšé©çšããšã©ãŒãã§ãã¯ããããŠããã©ãŒãã³ã¹èª¿æŽãè¡ãããŸãã
å¹æçãªã¡ã³ããã³ã¹ã¯ããããã®é·æçå©çšã確ä¿ããã·ã¹ãã å šäœã®å®å®æ§ãç¶æããŸããããã¯äºæããªãããŠã³ã¿ã€ã ãé²ããå¹ççãªæ¥åã®æµããæ¯ããããã«äžå¯æ¬ ã§ãã
ãŸããè€æ°ã®ããããéçšããå Žåãããããã®ãããããšã«èª¿æŽãã¡ã³ããã³ã¹èšç»ãç«ãŠãããšãéèŠã§ããããã«ãã£ãŠãåããããæé©ãªç¶æ ã§æ¥åãæ ããããã«ãªããŸãã
æ¥åå€æŽã«äŒŽãRPAãããã®åæ§ç¯
æ³åéšã«ãããæ¥åã¯å€åããããšãå€ããããã«äŒŽãRPAããããé©å®å€æŽããå¿ èŠããããŸããæ¥åããã»ã¹ã®å€æŽã¯ããããã®ã¹ã¯ãªãããã¯ãŒã¯ãããŒãåèšèšããããšãæå³ããŸãã
åæ§ç¯ã§ã¯ãæ¥åã®æ°ããèŠä»¶ãç確ã«ææ¡ããRPAããããããã«å¯Ÿå¿ã§ããããã«ããªããã°ãªããŸããããã®ããã»ã¹ãéããŠRPAããããææ°ã®æ¥åç¶æ³ã«åãããããšã§ãå¹çãšç²ŸåºŠãç¶æãããŸãã
æ¥åå€æŽæã«ã¯ãã¹ããŒã¯ãã«ããŒéã§ã®ã³ãã¥ãã±ãŒã·ã§ã³ãéèŠã§ããæ³åéšéãšITéšéãé£æºããå€æŽå 容ãæ確ã«ããæ°ããããã»ã¹ã«ããããã¹ã ãŒãºã«é©å¿ã§ããããååããŸãã
RPAã®ããã©ãŒãã³ã¹ç£èŠãšæé©å
RPAãããã®ããã©ãŒãã³ã¹ç£èŠã¯ãå¹æçãªéçšç®¡çã®æ žãšãªãéšåã§ããå®æçã«ãããã®ããã©ãŒãã³ã¹ãç£èŠããæåŸ ãããçµæããããããŠãããè©äŸ¡ããããšãå¿ èŠã§ãã
æé©åã®äžç°ãšããŠããããã®æ¥ååŠçé床ããšã©ãŒã¬ãŒãã皌åæéãªã©ãåæããåé¡ã®ç¹å®ãšè§£æ±ºçã®ææ¡ãè¡ãããŸããããã©ãŒãã³ã¹ã®ããŒã¿ãåºã«ãæ¥åããã»ã¹ãŸãã¯ãããèªäœã®æ¹åãç¶ç¶çã«è¡ããããã«ããããšããæåã«ã€ãªãããŸãã
ãŸãããããã察å¿ããæ¥åéã«å¿ããŠãªãœãŒã¹ãé©åã«é åããããšãéèŠã§ããããã«ãããããŒã¯ã¿ã€ã ã§ããããã®ããã©ãŒãã³ã¹ãå£åããªãããã«ä¿ã€ããšãã§ããŸãã
RPAéçšã«ããããã©ãã«ã·ã¥ãŒãã£ã³ã°
éçšäžã«çºçãããã©ãã«ã¯é¿ããããªããã®ã§ãããã©ãã«ã·ã¥ãŒãã£ã³ã°ã¯ãåé¡ã®åå 究æãšè§£æ±ºçã®çå®åã³å®æœãè¿ éã«è¡ãããšã§ãæ¥åãžã®åœ±é¿ãæå°éã«çããŸãã
åé¡ãçºçããéã«ã¯ããšã©ãŒãã°ããããã®åäœèšé²ã®åæããåé¡ç¹ãç¹å®ããå¿ èŠã«å¿ããŠå¯Ÿå¿çãè¬ããŸããå¹ççãªãã©ãã«ã·ã¥ãŒãã£ã³ã°ã¯ããããã®çšŒåçãé«ããæ¥åãžã®ä¿¡é Œæ§ã確ä¿ããããã«äžå¯æ¬ ã§ãã
æçµçã«ã¯ãçºçãããã©ãã«ãæèšãšããŠãéçšãããŒã®æ¹åããããã®æ¹åã«æŽ»ããããšã倧åã§ããããã«ãããå°æ¥åæ§ã®ãã©ãã«ãæªç¶ã«é²ãããšãã§ããŸãã
RPAãæ¯ããããŒã æ§ç¯ãšç€Ÿå æè²
RPAãããžã§ã¯ãããŒã ã®ç·šæ
å¹æçãªRPAå°å ¥ã®ããã«ã¯ãã¿ã¹ã¯ãèªååããæè¡ã ãã§ãªãããã®æè¡ãé©åã«ç®¡çã»éçšããããã®å°éããŒã ã®æ§ç¯ãäžå¯æ¬ ã§ãããããžã§ã¯ãããŒã ã¯ãããã»ã¹æ¹åã®å°é家ãITã¹ãã·ã£ãªã¹ãããããŠRPAæè¡ã«çç¥ãããªãŒããŒã§æ§æãããã¹ãã§ãããã®ããŒã ã¯ãèªååãã¹ãæ¥åããã»ã¹ãèå¥ããéè¡å¯èœæ§ã®åæãRPAããŒã«ã®éžå®ãè¡ããŸãã
ããã«ããã®ããŒã ã¯æ³åéšã®ç¹æã®ããŒãºãç解ããããžãã¹ç®çã«æ²¿ã£ãRPAãœãªã¥ãŒã·ã§ã³ãã«ã¹ã¿ãã€ãºãã責任ããããŸããããšãã°ãå¥çŽã®ãªã¹ã¯ç®¡çãã³ã³ãã©ã€ã¢ã³ã¹éµå®ã®èªåç£æ»ãªã©ãæ³åéšéç¹æã®æ¥åã«æ³šç®ããå¿ èŠãããã§ãããã
æåŸã«ãRPAãããžã§ã¯ãããŒã ã¯ãçµå¶é£ããã®ä»ã®éšéãšååããŠãRPAãããããå¹æãæ倧éã«åŒãåºãããã®æŠç¥ãç·Žããå®æœèšç»ãç«ãŠã圹å²ãæ ããŸãããã®ãããªããŒã ãæåãããã«ã¯ãæ確ãªç®æšèšå®ãšåœ¹å²åæ ãéèŠã§ãã
æ¥åãŠãŒã¶ãŒãžã®RPAãã¬ãŒãã³ã°æäŸ
å¹æçãªRPAå°å ¥ã«ã¯ããšã³ããŠãŒã¶ãŒã®ç解ãšã¹ãã«ãäžå¯æ¬ ã§ããRPAæè¡ãšãã®å¯èœæ§ã«ã€ããŠæ£ããç¥èãæã£ãæ¥åãŠãŒã¶ãŒã¯ãèªååãããç©æ¥µçãã€å¹ççã«å®è·µã§ããããã«ãªããŸãããã®ããããã¬ãŒãã³ã°ããã°ã©ã ã¯æ¥åãŠãŒã¶ãŒã«RPAã®åºæ¬æŠå¿µã䜿çšæ¹æ³ãããã³ãã©ãã«ã·ã¥ãŒãã£ã³ã°ã®æè¡ãæããããšã§ã圌ãèªèº«ãæ¥ã ã®æ¥åã§RPAãœãªã¥ãŒã·ã§ã³ãéçšã»æé©åã§ããããæ¯æŽããã¹ãã§ãã
RPAããŒã«ã®ãã³ããŒãæäŸãããã¬ãŒãã³ã°ã»ãã·ã§ã³ã«åå ãããããšãæå¹ã§ãããŸããå éšã®å°é家ãã«ã¹ã¿ãã€ãºãã¬ãŒãã³ã°ãã¯ãŒã¯ã·ã§ãããéãããšããæ¥åãŠãŒã¶ãŒã®ã¹ãã«ã¬ãã«ãšèªä¿¡ãé«ããããã«ã¯éèŠã§ãã
ããã«ãRPAå°å ¥åŸã®ã¡ã³ããã³ã¹ãã¢ããããŒããå¿ èŠã«ãªãããšããµãŸããæ¥åãŠãŒã¶ãŒãžã®æè²ã¯ç¶ç¶çãªããã»ã¹ã§ãªããŠã¯ãªããŸãããå®æçãªãã©ããŒã¢ãããã¬ãŒãã³ã°ãããã¬ãŒãã³ã°å 容ã®æŽæ°ããRPAæè¡ã®å€åãæ¹åã«å¯Ÿå¿ããŠææ°ã®ç¶æ ãç¶æããã®ã«åœ¹ç«ã¡ãŸãã
ããŒã å ã³ãã¥ãã±ãŒã·ã§ã³ã®åŒ·å
RPAãããžã§ã¯ãããŒã å ã®æ確ã§å¹æçãªã³ãã¥ãã±ãŒã·ã§ã³ã¯ãRPAå°å ¥æåãžã®éµãšãªããŸãããããžã§ã¯ãã®ç®çãšé²æãå®æçã«ããŒã ã¡ã³ããŒå šå¡ã«å ±æããããšã«ãã£ãŠãéææ§ãä¿ã¡ãç®æšéæãžã®ååäœå¶ãç¯ãããšãéèŠã§ãã
ãŸããå®æããŒãã£ã³ã°ãæ å ±å ±æã»ãã·ã§ã³ãèšããããšã§ãããŒã å ã§ã®ç¥èå ±æãåé¡è§£æ±ºã®æ©äŒãçã¿åºããŸããçžäºã®ã¹ãã«ãçµéšã掻ãããRPAã®ãã¹ããã©ã¯ãã£ã¹ãæåäºäŸã倱æè«ãå ±æããããšã¯åŠã³ã®æ©äŒãšãªãããŸãã
ããŒã ã³ãã¥ãã±ãŒã·ã§ã³ã¯ã³ã©ãã¬ãŒã·ã§ã³ããŒã«ããããžã§ã¯ã管çãœãããŠã§ã¢ã䜿ã£ãŠããã«åŒ·åããããšãã§ããŸãããã®ãããªããŒã«ãé§äœ¿ããããšã«ãã£ãŠããªã¢ã«ã¿ã€ã ã§ã®æ å ±å ±æãé²æ確èªãã¹ã ãŒãºã«è¡ããããã«ãªããããŒã ã®å¹çæ§ãšçç£æ§ãåäžãããããšãã§ããŸãã
æç¶çãªRPA掻çšã®ããã®ç€Ÿå æåäœã
RPAå°å ¥ã®æåã¯ã瀟å æåã®å€é©ã«ã倧ããé¢ãã£ãŠããŸããèªååã«ç©æ¥µçã§ãã€ãããŒã·ã§ã³ãåãå ¥ããæåã瀟å ã«æ ¹ä»ãããšã§ãRPAã®å°å ¥ãšç¶ç¶çãªæŽ»çšã¯ãã容æã«ãªããŸãããã®ããã«ã¯ãçµå¶é£ããªãŒããŠãŒã¶ãŒãèªååã®å©ç¹ãèªèããæ¯æããä¿é²ããããšãå¿ èŠã§ãã
æåããå°å ¥äºäŸã®å ±æããèªååã«ãã£ãŠåŸãããæéãã©ã®ããã«äŸ¡å€ãã掻åã«åæè³ã§ããããªã©ãããžãã£ããªã¡ãã»ãŒãžãæ¥åžžçã«çºä¿¡ããããšã倧åã§ããããã«ãRPAã«ãã£ãŠä»äºãã©ã®ããã«å€ããããããè·å¡åã 人ã®åãæ¹ããã£ãªã¢ã«ã¡ãªããããããããã瀺ãããšã§ãè·å¡ã®ã¢ãããŒã·ã§ã³ãåç»æèãé«ããããšãã§ããŸãã
å®æçãªæè¬ã®æãè¡šãè¡äºããèªååã€ãã·ã¢ãã£ããžã®è²¢ç®è ã衚地ããå¶åºŠãèšããããšãã瀟å ã§ã®RPAãžã®æèæ¹é©ãå³ãäžå©ãšãªãã§ããããé·æçã«èŠãŠã瀟å¡å šå¡ãèªååã®äŸ¡å€ãç解ããèªçºçã«æ¹åãææ¡ããŠããããšããäŒæ¥ã«ãããRPAã®æç¶å¯èœãªæé·ãšæçã«ç¹ãããŸãã
ãŸãšããšå°æ¥å±æïŒæ³åéšã®å€é©ãRPAãå é
æ³åéšéã®æ¥åžžæ¥åã¯ãå¥çŽç®¡çãã³ã³ãã©ã€ã¢ã³ã¹ãã§ãã¯ãç¥ç財ç£ã®ç®¡çãªã©å€å²ã«ããããŸããRPAïŒRobotic Process AutomationïŒã®å°å ¥ã¯ãããã®äœæ¥ãèªååããæ³åå°é家ãããæŠç¥çãªã¿ã¹ã¯ã«éäžã§ããããã«ããŠããŸãã
ããããRPAãåãå·»ãç°å¢ã¯åžžã«é²åããŠããããã®æœåšèœåã¯ãŸã ãŸã éæãããŠããæäžã§ããäŒæ¥ã競äºåãç¶æããæ³åéšéãææ°ã®ãã¯ãããžãŒã§ã¢ããããŒãããããã«ã¯ãRPAã®å 端çãªæŽ»çšãå¿ èŠäžå¯æ¬ ã§ãã
æ³åéšã«ãããRPA掻çšã®ä»åŸ
RPAã«ããèªååã¯ãåçŽäœæ¥ã ãã§ãªãè€éãªæ¥åã«ãåãã§ããŠããŸããæ³åéšã«ãããŠã¯ãRPAã¯å¥çŽæžã®èµ·æ¡ããªã¹ã¯ã¢ã»ã¹ã¡ã³ããç£æ»å¯Ÿå¿ãªã©ã«æŽ»çšãããåçãªæéåæžãšç²ŸåºŠåäžãå¯èœã«ããŠããŸãã
å°æ¥çã«ã¯ãRPAã¯ããã«ã¹ããŒãã«ãªããæ³åéšéã®ã¹ã¿ãããè¡ã£ãŠããææ決å®ãæ¯æŽããã¬ãã«ãŸã§é²åãããšäºæž¬ãããŠããŸããèªååã«ããæ å ±æœåºãåæãè¿ éã«è¡ããããªãŒã¬ã«ããã¯ã®æ°ããäžçãæããããšã§ãããã
ãŸããã³ã³ãã©ã€ã¢ã³ã¹ã®èŠä»¶ãå³æ ŒåãããŠããäžã§ãRPAã¯æ³èŠå¶ã®è¿œè·¡ãæŽæ°ã®èªååã«ãããæ³åéšéã®è² æ ã軜æžããåžžã«å€åããæ³çç°å¢ã«è¿ éã«å¯Ÿå¿ããå©ããšãªããŸãã
RPAãšAIã®çµã¿åããã«ããæ³åæ¥åã®é©æ°
RPAãšäººå·¥ç¥èœïŒAIïŒã®çµã¿åããã¯ããããªãæ³åæ¥åã®é©æ°ãçŽæããŸããAIãèªç¶èšèªåŠçãæ©æ¢°åŠç¿ã®èœåãæäŸããRPAããããã®æè¡ãå®è£ ããŠèªååããããšã§ãããè€éãªãªãŒã¬ã«ã¿ã¹ã¯ãåŠçå¯èœã«ãªããŸãã
äŸãã°ãAIãçµã¿èŸŒãã RPAã¯ãå¥çŽæžå ã®ç¹å®ã®æ¡é ãèå¥ããŠèŠçŽãããšãã£ãäœæ¥ãå®è¡ã§ããŸããããã«ãã£ãŠãå¥çŽæžã®ã¬ãã¥ãŒæéãå€§å¹ ã«ççž®ããããªã¹ã¯ã®çºèŠã察å¿ãããè¿ éã«ãªããŸãã
ãã®æè¡ã®çµã¿åããã¯ãŸããäºæž¬åæãå¯èœã«ããæ³åéšéã«ãšã£ãŠæçšãªæŽå¯ãæäŸããŸããããã«ãããæ³çåé¡ãçºçããåã«å¯Ÿçãè¬ããååããªã¢ãããŒããæ¯æŽããããšãå¯èœã«ãªããŸãã
RPAå°å ¥ã«ããããžãã¹äŸ¡å€ã®åäž
RPAã¯åãªãã³ã¹ãåæžããŒã«ã§ã¯ãããŸãããããã«ãã£ãŠããžãã¹ããã»ã¹ã®é床ãšå¹çãäžãããæ³åéšéãçæããããžãã¹äŸ¡å€ãå¢å€§ããŸããRPAã®ã¹ã±ãŒã©ãã«ãªæ§è³ªã¯ãäºæ¥ã®æé·ã«åãããŠå®¹æã«é©å¿ããããšãã§ããŸãã
èªååã«ãã£ãŠåŸãããæéã¯ãæ³åéšéã®ã¹ã¿ãããããä»å 䟡å€ã®é«ãäœæ¥ãäŸãã°æŠç¥ç«æ¡ãããžãã¹ã®æé·ã«å¯äžããæ°ããã€ãã·ã¢ãã£ãã®éçºã«å ãŠãããšãã§ããŸãããã®ç¹ããRPAãäŒæ¥äŸ¡å€ãé«ããéèŠãªæ段ãšãªãçç±ã§ãã
ããã«ããšã©ãŒã®åæžã¯æ³åé¢é£ã®ãªã¹ã¯ãæžå°ããããªã¹ã¯ç®¡çäœå¶ã匷åããããšã«ã€ãªãããŸãããã®ããã«ãRPAã®ç©æ¥µçãªå°å ¥ã¯ç¶ç¶çãªå質åäžãšããžãã¹ããã»ã¹ã®æçã«è²¢ç®ããã®ã§ãã
çµç¹å šäœã®ããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ãžã®åœ±é¿
RPAã®æ³åéšã«ãããæåã¯ãçµç¹å šäœã®ããžã¿ã«å€é©ã®å é§ããšãªããŸããæ³åéšéã®ããã»ã¹ãæé©åãããããšã§ãäŒæ¥å ã®ã¢ã€ãã¢å ±æããã¹ããã©ã¯ãã£ã¹ã®é©çšãä¿é²ãããŸãã
ãã®ãããªããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ã¯ãäŒæ¥æåããå€ããã¹ã¿ããäžäººã²ãšããã€ãããŒã·ã§ã³ãžç©æ¥µçã«åãçµã姿å¢ãè²ã¿ãŸããRPAã®å°å ¥ã瀺ãå¹çåãšçç£æ§ã®åäžã¯ãä»éšéãžã®æ³¢åå¹æãæã¡ãäŒæ¥å šäœã§ã®æ¹åçãæšé²ããåååãšãªãã§ãããã
æçµçã«ãRPAã¯äŒæ¥ã察å¿æ§ãææ·æ§ãé©æ°æ§ãé«ããããã®ã€ã³ãã©ã¹ãã©ã¯ãã£ãšããŠæ©èœããçµç¹ãæªæ¥ã«åããŠãã匷åºãªåºç€ãç¯ãã®ã«è²¢ç®ããŸããèªååæè¡ã¯ãäŒæ¥ã®æç¶å¯èœæ§ãæ¯ããèŠãšãªããæ°ããããžãã¹ã¢ãã«ã®éçºãå éããŸãã
ãŸãšã
æ³åéšéã§ã®æ¥åžžæ¥åãæ¹é©ããçç£æ§ãé«ããããã«ã¯RPAïŒãããã£ãã¯ããã»ã¹ãªãŒãã¡ãŒã·ã§ã³ïŒãéµã§ããRPAãç解ããå§ãæ¹ãã段éçãªå°å ¥ã掻çšã¢ã€ãã¢ãéçšç®¡çãããŒã äœããŸã§ã培åºè§£èª¬ããŸãããé©ãã»ã©ã®ã¡ãªããã享åããããã«ã¯ããŸãå¥çŽæžã®èªååãã³ã³ãã©ã€ã¢ã³ã¹ãã§ãã¯ã®å¹çåãªã©ãå ·äœçãªæŽ»çšæ¹æ³ãç¥ãããšã倧åã§ããæåãžåããããŒãããããšæç¶å¯èœãªéçšäœå¶äœããé¢ãããŸãããå°æ¥çã«ã¯AIçµ±åã«ãããããªãå¹æãæåŸ ãããçµç¹å šäœã®ããžã¿ã«åãæšé²ããŸããæ³åéšéã®RPA掻çšã¯ãããžãã¹ã®å¹çåãšäŸ¡å€åäžãžãšç¹ãããŸãã