å°å£²æ¥çã§ã¯ãèšå€§ãªé¡§å®¢ããŒã¿ãå¹ççã«æŽ»çšããããŒã±ãã£ã³ã°ãå¶æ¥æŽ»åã®æé©åãå³ãããšãéèŠãªèª²é¡ãšãªã£ãŠããŸãããã®èª²é¡ã解決ããããã®æå¹ãªæ段ã®äžã€ãããªãŒãã¹ã³ã¢ãªã³ã°ã§ãããªãŒãã¹ã³ã¢ãªã³ã°ãšã¯ãæœåšé¡§å®¢ã®è³Œè²·æ欲ãé¢å¿åºŠåããæ°å€åããåªå é äœä»ããè¡ãææ³ã§ãããå°å£²æ¥çã«ãããŠæ³šç®ãéãŸã£ãŠããŸããæ¬èšäºã§ã¯ãå°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã®åºæ¬æŠå¿µããå°å ¥ããã»ã¹ãŸã§ããåå¿è ã®æ¹ã«ããããããã解説ããŸãããªãŒãã¹ã³ã¢ãªã³ã°ã掻çšããããšã§ãå¶æ¥å¹çã®æ¹åãããŒã±ãã£ã³ã°ROIã®åäžãªã©ãæ§ã ãªã¡ãªãããæåŸ ã§ããŸããããŒã¿ãšãã¯ãããžãŒã掻çšãã顧客äžå¿ã®ããŒã±ãã£ã³ã°ããããããã®å°å£²æ¥çã§æåããããã®éµãšãªãã§ãããã
ãªãŒãã¹ã³ã¢ãªã³ã°ãšã¯äœã
ãªãŒãã¹ã³ã¢ãªã³ã°ãšã¯ãæœåšé¡§å®¢ïŒãªãŒãïŒã®è³Œè²·æ欲ãé¢å¿åºŠåããæ°å€åããåªå é äœä»ããè¡ãææ³ã§ããå°å£²æ¥çã«ãããŠã¯ãèšå€§ãªé¡§å®¢ããŒã¿ãå¹ççã«æŽ»çšããããã«éèŠãªåœ¹å²ãæãããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ã®åºæ¬æŠå¿µ
ãªãŒãã¹ã³ã¢ãªã³ã°ã®åºæ¬çãªèãæ¹ã¯ã顧客ã®è¡åãå±æ§ã«åºã¥ããŠãã€ã³ããä»äžãããã®ãã€ã³ãã®åèšå€ã§é¡§å®¢ã®äŸ¡å€ã枬å®ãããšãããã®ã§ããäŸãã°ã以äžã®ãããªèŠçŽ ãèæ ®ããŠã¹ã³ã¢ãªã³ã°ãè¡ããŸãã
- Webãµã€ãã®é²èŠ§å±¥æŽ
- è³æè«æ±ãåãåããã®æç¡
- 賌買履æŽ
- ãã¢ã°ã©ãã£ãã¯æ å ±ïŒå¹Žéœ¢ãæ§å¥ãå± äœå°ãªã©ïŒ
- ãªã³ã©ã€ã³ã§ã®è¡åïŒã¡ã«ãã¬éå°çãSNSã§ã®ãšã³ã²ãŒãžã¡ã³ããªã©ïŒ
ãããã®æ å ±ãå ã«ã顧客äžäººã²ãšãã«ã¹ã³ã¢ãä»äžããŠãããŸããã¹ã³ã¢ãªã³ã°ã®æ¹æ³ã¯äŒæ¥ã«ãã£ãŠç°ãªããŸãããäžè¬çã«ã¯é«ãã¹ã³ã¢ã»ã©è³Œè²·æ欲ãé«ã顧客ã§ãããšå€æãããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ã®ç®çãšå©ç¹
ãªãŒãã¹ã³ã¢ãªã³ã°ã®äž»ãªç®çã¯ãå¶æ¥ãªãœãŒã¹ãå¹æçã«é åãã売äžãæ倧åããããšã§ããã¹ã³ã¢ãªã³ã°ã«ãã£ãŠåªå é äœãæ確ã«ãªããããå¶æ¥æ åœè ã¯é«ã¹ã³ã¢ã®ãªãŒãã«éäžçã«ã¢ãããŒãããããšãã§ããŸããããã«ããã以äžã®ãããªã¡ãªãããæåŸ ã§ããŸãã
- å¶æ¥å¹çã®æ¹åãšå£²äžå¢å
- ããŒã±ãã£ã³ã°ROIã®åäž
- 顧客ããŒãºã®ç確ãªææ¡
- 顧客ãšã®é¢ä¿æ§åŒ·å
- ç¡é§ãªå¶æ¥æŽ»åã®åæž
ãŸãããªãŒãã¹ã³ã¢ãªã³ã°ã¯å¶æ¥éšéã ãã§ãªããããŒã±ãã£ã³ã°éšéã«ãšã£ãŠãéèŠãªææšãšãªããŸããã¹ã³ã¢ãªã³ã°ã®çµæãåæããããšã§ãã©ã®ãããªããŒã±ãã£ã³ã°æœçãå¹æçã§ãã£ãããç¥ãããšãã§ããä»åŸã®ããŒã±ãã£ã³ã°æŠç¥ã®æé©åã«åœ¹ç«ãŠãããšãã§ããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ã«å¿ èŠãªæ å ±
å¹æçãªãªãŒãã¹ã³ã¢ãªã³ã°ãè¡ãããã«ã¯ã顧客ã«é¢ããå¹ åºãæ å ±ãåéããäžå 管çããããšãéèŠã§ããå¿ èŠãšãªãæ å ±ã¯ä»¥äžã®éãã§ãã
æ å ±ã®çš®é¡ | å ·äœäŸ |
---|---|
ãã¢ã°ã©ãã£ãã¯æ å ± | 幎霢ãæ§å¥ãå± äœå°ãè·æ¥ã幎åãªã© |
è¡åæ å ± | Webãµã€ãã®é²èŠ§å±¥æŽãè³æè«æ±ãåãåããã賌買履æŽãªã© |
å¿çæ å ± | ããŒãºãé¢å¿äºã課é¡ãªã© |
ãªã³ã©ã€ã³äžã®è¡å | ã¡ã«ãã¬éå°çãSNSã§ã®ãšã³ã²ãŒãžã¡ã³ããåºåã®ã¯ãªãã¯çãªã© |
ãããã®æ å ±ãåéããããã«ã¯ãMAããŒã«ïŒããŒã±ãã£ã³ã°ãªãŒãã¡ãŒã·ã§ã³ïŒãCRMã·ã¹ãã ã®å°å ¥ãäžå¯æ¬ ã§ãã顧客ããŒã¿ãäžå 管çããèªåçã«ã¹ã³ã¢ãªã³ã°ãè¡ãããšã§ããªã¢ã«ã¿ã€ã ã«é¡§å®¢ã®äŸ¡å€ãææ¡ããããšãã§ããŸãã
ãã ããæ å ±ã®åéã«ããã£ãŠã¯ãã©ã€ãã·ãŒãžã®é æ ®ãå¿ èŠäžå¯æ¬ ã§ããå人æ å ±ã®åãæ±ãã«é¢ããæ³åŸãã¬ã€ãã©ã€ã³ãéµå®ãã顧客ã®åæãåŸãäžã§æ å ±ãåéã»æŽ»çšããããšãæ±ããããŸãã
以äžãå°å£²æ¥çã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã«ã€ããŠæŠèª¬ããŸããããªãŒãã¹ã³ã¢ãªã³ã°ãå¹æçã«æŽ»çšããããšã§ãå¶æ¥å¹çã®æ¹åãšããŒã±ãã£ã³ã°ROIã®åäžãæåŸ ã§ããŸãã顧客ããŒã¿ã®åéãšåæã«æ³šåããããŒã¿ããªãã³ãªææ決å®ãè¡ãããšããããããã®å°å£²æ¥çã§æåããããã®éµãšãªãã§ãããã
å°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã®ç¹åŸŽ
å°å£²æ¥çã§ã¯ãèšå€§ãªé¡§å®¢ããŒã¿ãå¹ççã«æŽ»çšããããã«ãªãŒãã¹ã³ã¢ãªã³ã°ãéèŠãªåœ¹å²ãæãããŸããå°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã«ã¯ã以äžã®ãããªç¹åŸŽããããŸãã
å°å£²æ¥ã®ãªãŒãã®ç¹æ§ãšè©äŸ¡åºæº
å°å£²æ¥ã®ãªãŒãã¯ãäžè¬çãªB2BäŒæ¥ã®ãªãŒããšã¯ç°ãªãç¹æ§ãæã£ãŠããŸããå°å£²æ¥ã®ãªãŒãã¯ãå人客ãäžå¿ã§ããã賌買ãµã€ã¯ã«ãçããè³Œè²·é »åºŠãé«ããšããç¹åŸŽããããŸãããã®ããããªãŒãã¹ã³ã¢ãªã³ã°ã«ãããŠã¯ã賌買履æŽã賌買éé¡ãè³Œè²·é »åºŠãªã©ãéèŠãªè©äŸ¡åºæºãšãªããŸãã
ãŸããå°å£²æ¥ã®ãªãŒãã¯ãåºèã§ã®è³Œè²·è¡åã ãã§ãªãããªã³ã©ã€ã³ã§ã®è¡åãéèŠãªè©äŸ¡å¯Ÿè±¡ãšãªããŸããWebãµã€ãã®é²èŠ§å±¥æŽããæ°ã«å ¥ãååã®ç»é²ç¶æ³ãã¯ãŒãã³ã®å©çšç¶æ³ãªã©ãåæããã¹ã³ã¢ãªã³ã°ã«åæ ãããããšãå¹æçã§ãã
ãªãã©ã€ã³ãšãªã³ã©ã€ã³ããŒã¿ã®çµ±å
å°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã§ã¯ããªãã©ã€ã³ãšãªã³ã©ã€ã³ã®é¡§å®¢ããŒã¿ãçµ±åããããšãéèŠã§ããå®åºèã§ã®è³Œè²·ããŒã¿ãšãªã³ã©ã€ã³ã§ã®è¡åããŒã¿ãçŽä»ããããšã§ã顧客ã®å šäœåãææ¡ããããšãã§ããŸãã
ããŒã¿çµ±åã®ããã«ã¯ã顧客IDã®çµ±äžãäžå¯æ¬ ã§ããäŒå¡ã«ãŒãããã€ã³ãã«ãŒãã®æ å ±ã掻çšãããªã³ã©ã€ã³ãšãªãã©ã€ã³ã®é¡§å®¢IDãçŽä»ããããšã§ãã·ãŒã ã¬ã¹ãªããŒã¿çµ±åãå¯èœãšãªããŸããçµ±åãããããŒã¿ãåºã«ã¹ã³ã¢ãªã³ã°ãè¡ãããšã§ããã粟床ã®é«ã顧客è©äŸ¡ãå®çŸã§ããŸãã
賌買履æŽãè¡åããŒã¿ã®æŽ»çšæ¹æ³
å°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã§ã¯ã賌買履æŽãè¡åããŒã¿ã掻çšããããšãéèŠã§ãã以äžã®ãããªããŒã¿ãåæããã¹ã³ã¢ãªã³ã°ã«åæ ãããããšãå¹æçã§ãã
- 賌買éé¡ãšè³Œè²·é »åºŠ
- 賌買ã«ããŽãªãŒãšååã®ç¹æ§
- ã¯ãã¹ã»ã«ã»ã¢ããã»ã«ã®å¯èœæ§
- äŒç æéãšå掻æ§åã®å¯èœæ§
- è¿åã»äº€æã®é »åºŠ
- ãªã³ã©ã€ã³ã§ã®è¡åïŒé²èŠ§å±¥æŽããæ°ã«å ¥ãç»é²ãã¬ãã¥ãŒæçš¿ãªã©ïŒ
ãããã®ããŒã¿ãåæããããšã§ã顧客ã®è³Œè²·ãã¿ãŒã³ãå奜ãææ¡ããããšãã§ããŸããé«ã¹ã³ã¢ã®ãªãŒãã«å¯ŸããŠã¯ãããŒãœãã©ã€ãºããããªãã¡ãŒããã£ã³ããŒã³ãæäŸããããšã§ã賌買ä¿é²ãå³ãããšãã§ããŸããäžæ¹ãäœã¹ã³ã¢ã®ãªãŒãã«å¯ŸããŠã¯ãå掻æ§åã®ããã®ã¢ãããŒããæ€èšãããªã©ãã¹ã³ã¢ã«å¿ããæœçãå±éããããšãéèŠã§ãã
ãŸãã賌買履æŽãè¡åããŒã¿ãåæããããšã§ã顧客ã®ã©ã€ãã¿ã€ã ããªã¥ãŒïŒLTVïŒãäºæž¬ããããšãå¯èœã§ããLTVã®é«ã顧客ãç¹å®ãããªãã³ã·ã§ã³æœçã匷åããããšã§ãé·æçãªåçã®æ倧åãå³ãããšãã§ããŸãã
å°å£²æ¥ã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã¯ãèšå€§ãªé¡§å®¢ããŒã¿ã掻çšããå¹æçãªããŒã±ãã£ã³ã°ãšå¶æ¥æŽ»åãå®çŸããããã®éèŠãªææ³ã§ãããªãã©ã€ã³ãšãªã³ã©ã€ã³ã®ããŒã¿ãçµ±åãã賌買履æŽãè¡åããŒã¿ãåæããããšã§ã顧客äžäººã²ãšãã«æé©ãªã¢ãããŒããæäŸããããšãã§ããŸããä»åŸãããžã¿ã«æè¡ã®çºå±ã«äŒŽãããªãŒãã¹ã³ã¢ãªã³ã°ã®éèŠæ§ã¯ããã«é«ãŸã£ãŠããã§ããããå°å£²æ¥çã®äŒæ¥ã¯ãããŒã¿æŽ»çšã«æ³šåãããªãŒãã¹ã³ã¢ãªã³ã°ãæŠç¥çã«æŽ»çšããŠããããšãæ±ããããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ãå°å ¥ããéã¯ãããŒã¿åéã»åæäœå¶ã®æŽåãã¹ã³ã¢ãªã³ã°ã¢ãã«ã®æ§ç¯ãããŒã±ãã£ã³ã°ãªãŒãã¡ãŒã·ã§ã³ããŒã«ã®æŽ»çšãªã©ãæ§ã ãªæºåãå¿ èŠã§ãããŸããã¹ã³ã¢ãªã³ã°ã®çµæãå¶æ¥ãããŒã±ãã£ã³ã°ã®æœçã«å¹æçã«åæ ãããããã«ã¯ã瀟å ã®é£æºäœå¶ã匷åããããšãéèŠã§ãããªãŒãã¹ã³ã¢ãªã³ã°ãåãªãããŒã«ã§ã¯ãªãã顧客äžå¿ã®çµå¶ãå®çŸããããã®æŠç¥çãªåãçµã¿ãšããŠäœçœ®ã¥ããå šç€Ÿçã«æšé²ããŠããããšãæåã®ã«ã®ãšãªãã§ãããã
å°å£²æ¥çã¯ãæ¿ãã競äºç°å¢ã®äžã§çãæ®ãããããæŠããç¹°ãåºããŠããŸãããªãŒãã¹ã³ã¢ãªã³ã°ã掻çšãã顧客äžäººã²ãšãã«æé©ãªã¢ãããŒããæäŸããããšã§ã競åä»ç€Ÿãšã®å·®å¥åãå³ããæç¶çãªæé·ãå®çŸããããšãã§ããã¯ãã§ããããŒã¿ãšãã¯ãããžãŒã掻çšãã顧客äžå¿ã®ããŒã±ãã£ã³ã°ããããããã®å°å£²æ¥çã§æåããããã®éµãšãªãã§ãããã
ãªãŒãã¹ã³ã¢ãªã³ã°ã®å°å ¥ããã»ã¹
ãªãŒãã¹ã³ã¢ãªã³ã°ãå°å£²æ¥ã«å°å ¥ããéã¯ãé©åãªããã»ã¹ãèžãããšãéèŠã§ãã以äžã§ã¯ããªãŒãã¹ã³ã¢ãªã³ã°ã®èšèšã»æ§ç¯ããéçšãŸã§ã®æµãã解説ããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ã®èšèšãšæ§ç¯
ãªãŒãã¹ã³ã¢ãªã³ã°ã®èšèšã§ã¯ããŸãèªç€Ÿã®ããžãã¹ãŽãŒã«ãšé¡§å®¢ã»ã°ã¡ã³ããæ確åããã¹ã³ã¢ãªã³ã°ã®ç®çãå®çŸ©ããŸãã次ã«ãã¹ã³ã¢ãªã³ã°ã«äœ¿çšããããŒã¿ã®çš®é¡ãšè©äŸ¡åºæºã決å®ããŸããå°å£²æ¥ã®å Žåã賌買履æŽãWebè¡åããã¢ã°ã©ãã£ãã¯æ å ±ãªã©ãäž»ãªè©äŸ¡å¯Ÿè±¡ãšãªããŸãã
ããŒã¿ã®éžå®åŸã¯ãåããŒã¿ã®éèŠåºŠãå€æãããŠã§ã€ãä»ããè¡ããŸããäŸãã°ã賌買éé¡ãè³Œè²·é »åºŠã«ã¯é«ããŠã§ã€ããèšå®ããé²èŠ§å±¥æŽãªã©ã«ã¯çžå¯Ÿçã«äœããŠã§ã€ããå²ãåœãŠããªã©ã§ãããŠã§ã€ãä»ãã«ã¯ããžãã¹äžã®åªå é äœãšéå»ã®å®çžŸãèæ ®ããããšã倧åã§ãã
èšèšãå®äºãããããªãŒãã¹ã³ã¢ãªã³ã°ã¢ãã«ãæ§ç¯ããŸããã¢ãã«æ§ç¯ã«ã¯ãæ©æ¢°åŠç¿ã¢ã«ãŽãªãºã ãçµ±èšçææ³ãçšããããšãäžè¬çã§ããã¢ãã«ã®ç²ŸåºŠãé«ããããã«ã¯ãååãªéã®æåž«ããŒã¿ãæºåããè€æ°ã®ã¢ã«ãŽãªãºã ãæ¯èŒæ€èšããããšãéèŠã§ãã
ããŒã¿åéãšçµ±åã®ããã®æºå
ãªãŒãã¹ã³ã¢ãªã³ã°ãå®è¡ããããã«ã¯ã顧客ããŒã¿ãåéã»çµ±åããå¿ èŠããããŸããå°å£²æ¥ã®å ŽåãPOSã·ã¹ãã ãECãµã€ãã顧客管çã·ã¹ãã ãMAããŒã«ãªã©ãè€æ°ã®ããŒã¿ãœãŒã¹ãååšããŸãããããã®ã·ã¹ãã ããããŒã¿ãæœåºããçµ±åããããšãæ±ããããŸãã
ããŒã¿çµ±åã«ã¯ãETLïŒExtract, Transform, LoadïŒããŒã«ãããŒã¿é£æºåºç€ã®æŽ»çšãæå¹ã§ãã顧客IDãããŒãšããŠãåã·ã¹ãã ã®ããŒã¿ãçŽä»ããäžå çã«ç®¡çããããšãçæ³çã§ããããŒã¿çµ±åã®éã¯ãããŒã¿å質ã®ç¢ºä¿ãšãã»ãã¥ãªãã£å¯Ÿçã«ãååãªæ³šæãæãå¿ èŠããããŸãã
ãŸãããªã¢ã«ã¿ã€ã ã§ã®ã¹ã³ã¢ãªã³ã°ãå®çŸããããã«ã¯ãããŒã¿ã®åéã»æŽæ°ãµã€ã¯ã«ãèªååããããšãéèŠã§ããAPIãWebhookã掻çšããããŒã¿é£æºãèªååããããšã§ãåžžã«ææ°ã®ããŒã¿ã«åºã¥ããã¹ã³ã¢ãªã³ã°ãå¯èœãšãªããŸãã
ã¹ã³ã¢ãªã³ã°ã¢ãã«ã®æ€èšŒãšæ¹å
æ§ç¯ãããªãŒãã¹ã³ã¢ãªã³ã°ã¢ãã«ã¯ãå®éã®ããŒã¿ãçšããŠæ€èšŒããç¶ç¶çã«æ¹åããŠããå¿ èŠããããŸããæ€èšŒã§ã¯ãã¢ãã«ã®äºæž¬ç²ŸåºŠããã¹ã³ã¢ãšå®éã®è³Œè²·è¡åã®çžé¢é¢ä¿ã確èªããŸãã粟床ãäœãå Žåã¯ãããŒã¿ã®è¿œå ãè©äŸ¡åºæºã®èŠçŽããè¡ããã¢ãã«ãåæ§ç¯ããŸãã
ãŸãã顧客ã®è¡åå€åãåžå Žã®å€åã«åãããŠãå®æçã«ã¢ãã«ã®åãã¬ãŒãã³ã°ãè¡ãããšãéèŠã§ããæ°ããªããŒã¿ãåã蟌ã¿ãã¢ãã«ãã¢ããããŒãããããšã§ãåžžã«æé©ãªã¹ã³ã¢ãªã³ã°ãç¶æããããšãã§ããŸãã
ããã«ãã¹ã³ã¢ãªã³ã°ã®çµæãåæããããŒã±ãã£ã³ã°æœçãå¶æ¥æŠç¥ã«ãã£ãŒãããã¯ããããšã倧åã§ããé«ã¹ã³ã¢ã®ãªãŒãã«å¯Ÿããæœçã®å¹æããäœã¹ã³ã¢ã®ãªãŒãã®ç¹åŸŽãåæããæœçã®æ¹åã«æŽ»ããããšã§ããªãŒãã¹ã³ã¢ãªã³ã°ã®äŸ¡å€ãæ倧åããããšãã§ããŸãã
ãªãŒãã¹ã³ã¢ãªã³ã°ã®å°å ¥ã¯ãäžæäžå€ã§å®äºãããã®ã§ã¯ãããŸãããããŒã¿åéã»çµ±åãã¢ãã«æ§ç¯ãæ€èšŒã»æ¹åã®ããã»ã¹ãçå®ã«é²ããçµç¹å šäœã§åãçµãããšãæåã®ã«ã®ãšãªããŸãããªãŒãã¹ã³ã¢ãªã³ã°ã顧客ç解ãšé¡§å®¢å¯Ÿå¿ã®äžæ žã«æ®ããããŒã¿ããªãã³ãªææ決å®ãå®è·µããããšã§ãå°å£²æ¥ã®ç«¶äºå匷åãšåçåäžãæåŸ ã§ããã§ãããã
ãŸãšã
å°å£²æ¥çã«ããããªãŒãã¹ã³ã¢ãªã³ã°ã¯ãèšå€§ãªé¡§å®¢ããŒã¿ã掻çšããããŒã±ãã£ã³ã°ãå¶æ¥æŽ»åã®æé©åãå³ãããã®æå¹ãªææ³ã§ãã顧客ã®è³Œè²·æ欲ãé¢å¿åºŠåããæ°å€åããåªå é äœä»ããè¡ãããšã§ãå¶æ¥å¹çã®æ¹åãããŒã±ãã£ã³ã°ROIã®åäžãæåŸ ã§ããŸããå°å£²æ¥çç¹æã®èª²é¡ãšããŠããªãã©ã€ã³ãšãªã³ã©ã€ã³ã®ããŒã¿çµ±åãã賌買履æŽã»è¡åããŒã¿ã®æŽ»çšãæããããŸãããªãŒãã¹ã³ã¢ãªã³ã°ã®å°å ¥ã«ã¯ãããŒã¿åéã»çµ±åãã¹ã³ã¢ãªã³ã°ã¢ãã«ã®æ§ç¯ãç¶ç¶çãªæ€èšŒãšæ¹åãå¿ èŠäžå¯æ¬ ã§ããããŒã¿ãšãã¯ãããžãŒã掻çšãã顧客äžå¿ã®ããŒã±ãã£ã³ã°ããä»åŸã®å°å£²æ¥çã§æåããããã®éµãšãªãã§ãããã