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1. ChatGPTãšCitrix XenAppãé£æºãããæ矩
ChatGPTãšCitrix XenAppãé£æºãããããšã«ã¯ããªãéèŠãªã®ã§ããããããã®çµã¿åããã¯ãå€ãã®äŒæ¥ã«ãšã£ãŠãã¯ãããžãŒã®æŽ»çšãæ倧åããéµãšãªããŸããå¹ççãªãªã¢ãŒãã¯ãŒã¯ç°å¢ã®æ§ç¯ãã·ãŒã ã¬ã¹ãªã¢ããªã±ãŒã·ã§ã³ã®ããªããªãŒããããŠæå 端ã®AIãã¯ãããžãŒã®çµã¿èŸŒã¿ãéããŠãäŒæ¥ã¯ç«¶äºåãé«ããé©æ°çãªãµãŒãã¹ãæäŸããããšãå¯èœã«ãªããŸãã
Citrix XenAppãæäŸããä»®æ³ã¢ããªã±ãŒã·ã§ã³ãšãã¹ã¯ãããã®ç®¡çãšé ä¿¡èœåãããã«ChatGPTãæã€æè»ãªäŒè©±åAIãšããŠã®æ©èœã¯ãå± å Žæãéžã°ãªãä»äºã®èªç±åºŠãæäŸããæ¥åã®èªååããã³å¹çåã«è²¢ç®ããããšã§ãããããã®çµã³ä»ãã¯ããŸãã«æ°ããåãæ¹ãšé¡§å®¢çµéšã®åµåºã«è²¢ç®ãããã®ã§ãã
ãã®èšäºã§ã¯ãCitrix XenAppãšChatGPTã®é£æºã«ããäŒæ¥ã®æ¥åå¹çåãæ å ±ã®ã¢ã¯ã»ã¹æ§åäžãããã³ãã®ä»ã®æçæ§ã«ã€ããŠæ·±æãããŠãããŸããå©äŸ¿æ§ã ãã§ãªããã»ãã¥ãªãã£ã®ç¢ºä¿ãéçšã³ã¹ãåæžã«ãå¯äžãããã®ãã€ãããã¯ãªé£æºã解説ããŸãã
1.1 Citrix XenAppã®åºæ¬ãšã¯ïŒ
Citrix XenAppã¯ãäŒæ¥ãã¢ããªã±ãŒã·ã§ã³ãäžå€®éäžç®¡çã§ããããã«ããæè¡ã§ããããã«ããããšã³ããŠãŒã¶ãŒã¯ããã€ã¹ãå Žæã«ãšããããããšãªããå¿ èŠãªã¢ããªã±ãŒã·ã§ã³ãžã®ã¢ã¯ã»ã¹ãåŸãããšãã§ããŸããXenAppã¯ä»®æ³åã®å é§ããšããŠç¥ããããªãœãŒã¹ã®æå¹æŽ»çšãšã³ã¹ãåæžã«å€§ããè²¢ç®ããŠããŸãã
ã¯ã©ãŠãããªã³ãã¬ãã¹ç°å¢ã«å±éå¯èœã§ãããã»ãã¥ãªãã£ãç ç²ã«ããããšãªãæè»æ§ãæäŸããŸãããŠãŒã¶ãŒã¯ã©ã®ããã€ã¹ã䜿ã£ãŠããŠããäžè²«æ§ã®ãããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãåŸããããããçç£æ§ãåäžããŸãã
ããžãã¹ã¢ããªã±ãŒã·ã§ã³ãä¿è·ãã€ã€ãã»ãã¥ãªãã£å¯Ÿçãè¬ããäŒæ¥ã«ãšã£ãŠãXenAppã¯æ¥çæšæºã®è§£æ±ºçã®äžã€ãšãªã£ãŠããŸããã¢ããªã±ãŒã·ã§ã³ã®æŽæ°ããããé©çšãäžå€®ãµãŒãããäžæã«è¡ããããã管çã®æéãæžããããšãã§ããã®ã§ãã
1.2 ChatGPTã®ç¹åŸŽãšèœå
ChatGPTã¯ãèªç¶èšèªåŠçæè¡ã«åºã¥ããAIã§ããããã«ããããŠãŒã¶ãŒããã®è³ªåãåœä»€ã«å¯ŸããŠã人éã®ãããªäŒè©±ãçæããããšãã§ããŸãã顧客ãµããŒããFAQã®èªååãããã«ã¯ææžäœææ¯æŽãªã©ãå€å²ã«ãããåéã§ã®å¿çšãæåŸ ãããŠããŸãã
ChatGPTã¯ææ°ã®æ©æ¢°åŠç¿ã¢ãã«ã«ãã£ãŠèšç·Žãããç¶ç¶çã«é²åããŠããããããã®å¿çã¯ããèªç¶ã§ã粟床ãé«ããªã£ãŠããŸãããŸããããããæ¥çãäºæ¥ã®ããŒãºã«åãããŠã«ã¹ã¿ãã€ãºãå¯èœã§ãç¹å®ã®ã¿ã¹ã¯ã«ãããŠãŠãŒã¶ãŒã®å©ããšãªããŸãã
ãã®AIããŒã«ã¯äœ¿ãããããšã¢ã¯ã»ã·ããªãã£ã«åªããŠãããéçºè ãæªçµéšè ã§ã容æã«åãå ¥ãããããšããå©ç¹ãæã£ãŠããŸããããžãã¹ã«ãããŠã¯ãChatGPTã«ããäŒè©±åã€ã³ã¿ãŒãã§ãŒã¹ã®å°å ¥ã«ããã³ãã¥ãã±ãŒã·ã§ã³ã®æ¹åãå¹çåãèŠèŸŒãŸããŸãã
1.3 é£æºãèããçç±
ã§ã¯ããªãChatGPTãšCitrix XenAppãé£æºãããã¹ããªã®ã§ããããããã®çãã¯ããã®äºã€ã®ãã¯ãããžãŒãå ±ã«äŒæ¥ã®ããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ã«å¯äžããããšã«ãããŸããAIã«ããèªååãšä»®æ³ã¢ããªã±ãŒã·ã§ã³ã®ã·ãŒã ã¬ã¹ãªé ä¿¡ã¯ãåŽååãããæŠç¥çãªæ¥åã«éäžãããããšãå¯èœã«ããŸãã
Citrix XenAppã¯ããªãã£ã¹ã®å€ã§ãã¯ãŒã¯ã¹ããŒã¹ãæäŸããChatGPTã¯ã³ãã¥ãã±ãŒã·ã§ã³ãšå¯Ÿè©±ããµããŒãããããšã§ãäž¡è ãåãããããšã«ããããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãåäžããçç£æ§ãé£èºçã«åäžããŸããChatGPTã«ãããã£ãããããæ©èœãXenAppç°å¢å ã§å©çšããããšã§ããŠãŒã¶ãŒã®çå解決ãè¿ éåããæ¥åã®ã¹ããªãŒã ã©ã€ã³åãä¿é²ããããšãã§ããŸãã
ãŸããAIãšã¯ã©ãŠãã®çµã¿åããã¯éåžžã«åŒ·åã§ãé«åºŠãªã¢ããªãã£ã¯ã¹æ©èœã«ãã£ãŠæ¥åããã»ã¹ã®æé©åãå³ãããªã¢ã«ã¿ã€ã ã§ã®ææ決å®æ¯æŽãå®çŸããŸãããã®ãããªé£æºã掻çšããããšã§ãäŒæ¥ã¯ãªãœãŒã¹ã®åé 眮ãšéäžãå³ããå šäœçãªå¹çãé«ããããšãã§ããã®ã§ãã
1.4 ããžãã¹ã«ãããAIãšã¯ã©ãŠãã®éèŠæ§
ããžãã¹ã«ãããAIãšã¯ã©ãŠãã®å©çšã¯ãä»ãå¿ é ã®èŠçŽ ãšãªã£ãŠããŸããAIã¯äœæ¥ã®èªååãããŒã¿åæã®é«åºŠåããŠãŒã¶ãŒäœéšã®åäžãªã©ãå€å²ã«ãããæ¥åã«ãããŠå€é©ããããããŠããŸããã¯ã©ãŠãã¯ããããã®AIããŒã«ããµãŒãã¹ããµããŒãããããã®åºç€ãšãªããŸãã
AIãšã¯ã©ãŠãã掻çšããããšã§ãäŒæ¥ã¯ããæè»ãªããžãã¹éå¶ãå¯èœãšãªããŸããããŒã¿ã«ã¢ã¯ã»ã¹ãããããªãããšã§ãããŒã¿é§ååã®ææ決å®ã容æã«ãªããäŒæ¥ã¯ããè¿ éãã€å¹ççã«å¯Ÿå¿ã§ããããã«ãªããŸãã
ChatGPTãšCitrix XenAppã®é£æºã¯ãAIãšã¯ã©ãŠãã®ã·ããžãŒãçºæ®ãã絶奜ã®äŸã§ãããŠãŒã¶ãŒãæ±ããæ å ±ãæ¯æŽãå³æã«æäŸããæè»ãã€å®å šãªã¢ã¯ã»ã¹ãä¿èšŒããããšã§ãããžãã¹ããã»ã¹ã®æ¹åãšã€ãããŒã·ã§ã³ã®æšé²ã«è²¢ç®ãããã®ãšèããããŸãã
2. ChatGPTã«ããCitrix XenAppç°å¢ã®æé©å
äŒæ¥ãçŽé¢ãããªã¢ãŒãã¢ã¯ã»ã¹ã®èª²é¡ã«å¯ŸåŠããçç£æ§ãšå¹çãåäžããããããChatGPTãšCitrix XenAppãçµã¿åãããåããåºãŠããŠããŸããChatGPTã¯äººå·¥ç¥èœæè¡ãé§äœ¿ããèšèªã¢ãã«ã§ãããè€éãªèª²é¡ã解決ããããã«æè»ãªå¯Ÿå¿ãå¯èœã§ããCitrix XenAppã¯ã¢ããªã±ãŒã·ã§ã³ã®ããŒãã£ã«åãéããŠãã©ãããã§ãã¢ã¯ã»ã¹å¯èœãªç°å¢ãæäŸããããŒã«ã§ãã
ãã®äž¡è ã®çµã¿åããã«ããã管çè ã¯ããè¿ éã«ãå¹ççã«äœæ¥ãçµããããããšãã§ãããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãåäžããŸããä»æ¥ã¯ChatGPTãçšããCitrix XenAppã®æé©åã®æ¹æ³ãã玹ä»ããŸãã
å®è£ ãæåã«å°ãããã®ããŒã¯ãé©åãªæè¡ã®çµã¿åãããšãããããæäŸããæ©èœãæ倧éã«æŽ»ããããšã«ãããŸããChatGPTã®èªç¶èšèªåŠçæ©èœãXenApp管çã®ããã«æŽ»çšããæé©åææ³ãæ¢æ±ããŸãããã
2.1 ChatGPTã®èªç¶èšèªç解ã®æŽ»çš
Citrix XenAppã¯ã¢ããªã±ãŒã·ã§ã³ãäžå€®ããé åžãããŠãŒã¶ãŒã«æäŸããèœåããããŸããããã®ã»ããã¢ãããç¶æã«ã¯è€éãªããã»ã¹ãå«ãŸããŸããChatGPTã®èªç¶èšèªç解ïŒNLUïŒèœåã䜿çšããããšã§ããããã®ããã»ã¹ãæ¹åã§ããŸãã
ããšãã°ãChatGPTã掻çšããŠããŠãŒã¶ãŒããã®åãåããã«å¯ŸããŠãªã¢ã«ã¿ã€ã ã§å¯Ÿå¿ãããã©ãã«ã·ã¥ãŒãã£ã³ã°ã®æ瀺ãææžåãããããªã·ãŒã«åºã¥ãã解çãæäŸããããšãå¯èœã§ããããã«ããããµããŒãããŒã ã®è² æ 軜æžãšå¯Ÿå¿å質ã®åäžãèŠèŸŒãŸããŸãã
ãŸãããŠãŒã¶ãŒã®èªç¶èšèªã§ã®ãã£ãŒãããã¯ã解æããç¶ç¶çãªã·ã¹ãã æ¹åã®ããã«å¿ èŠãªæ å ±ãæœåºããããšãChatGPTãªãã§ã¯ã®åŒ·ã¿ã§ããããã«ãããXenAppç°å¢ã¯ããçŽæçã«ããã€å¹ççã«éçšãããããšã«ãªãã§ãããã
2.2 XenApp管çã¿ã¹ã¯ã®èªåå
ã·ã¹ãã 管çè ã¯æ¥åžžçã«å€ãã®å埩äœæ¥ã«åŸäºããŠããŸããChatGPTãå°å ¥ããããšã«ããããããã®ç®¡çã¿ã¹ã¯ã®èªååã®å®çŸãç®æããŸããäŸãã°ãæ°ãããŠãŒã¶ãŒã®ã»ããã¢ãããã¢ã¯ã»ã¹æš©ã®èª¿æŽãã·ã¹ãã ã¡ã³ããã³ã¹ãªã©ã該åœããŸãã
ChatGPTã¯ã¹ã¯ãªãããã³ãã³ããç解ããŠé©åãªæäœãå®è¡ããèœåãæã¡ã人æã«ãããšã©ãŒãæžãããããæéãç¯çŽããããšãã§ããŸãããããã®èªååã¿ã¹ã¯ã¯ãç¹ã«å€§èŠæš¡ãªç°å¢ãå€æ°ã®ãŠãŒã¶ãŒãæ±ããäŒæ¥ã§ã®XenAppéçšã«ãããŠãé¡èãªå¹æãçºæ®ããŸãã
ããã«ãChatGPTã¯ãŠãŒã¶ãŒãªã¯ãšã¹ãã«åºã¥ããŠããã©ãŒãã³ã¹ã®ç£èŠããªãœãŒã¹ã®æé©åãè¡ãããšãã§ããŸããããã«ãããã·ã¹ãã ã®å®å®æ§ãåäžããç·ææã³ã¹ãïŒTCOïŒã®åæžã«ã€ãªãããŸãã
2.3 äºæ¥ç¶ç¶æ§ã®åäž
ã©ã®äŒæ¥ã«ãšã£ãŠããäºæ¥ã®äžæã¯é¿ãããã·ããªãªã§ããChatGPTã掻çšããCitrix XenAppç°å¢ã¯ãäŸå€çãªäºæ ãçããéã«ãè¿ éãªå¯Ÿå¿ãå¯èœã«ãªããŸããç·æ¥æã®å¯Ÿå¿ããã»ã¹ãèªååããããšã§ãããŠã³ã¿ã€ã ãæå°éã«æããããšãã§ããŸãã
ChatGPTã¯ããã¥ã¡ã³ããéå»ã®ã€ã³ã·ãã³ãããåŠç¿ãè¡ããé¡äŒŒã®åé¡ãçºçããéã«ã¯ããã®è§£æ±ºæ³ãå³åº§ã«ææ¡ããããšãã§ããŸããããã¯ãçµéšè±å¯ãªã¹ã¿ãããäžè¶³ããŠããç¶æ³ã§ãããžãã¹ã®é£ç¶æ§ãä¿ã€ã®ã«åœ¹ç«ã¡ãŸãã
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2.4 ã»ãã¥ãªãã£å¯Ÿçãšã³ã³ãã©ã€ã¢ã³ã¹ã®åŒ·å
XenAppç°å¢ã®ã»ãã¥ãªãã£å¯Ÿçã¯ããªã¢ãŒãã¢ã¯ã»ã¹ãäžè¬çã«ãªãäžã§ãŸããŸãéèŠã«ãªã£ãŠããŸããChatGPTã¯ã»ãã¥ãªãã£ããªã·ãŒã®è§£éãšé©çšã«åœ¹ç«ã¡ããªã¹ã¯ã軜æžãã匷åºãªã»ãã¥ãªãã£ãã¬ãŒã ã¯ãŒã¯ã確ç«ããããšãã§ããŸãã
ããšãã°ãChatGPTã¯ãŠãŒã¶ãŒã®è¡åãç£èŠããç°åžžãªãã¿ãŒã³ãæ€åºããå Žåã¯ã¢ã©ãŒããçºããããšãã§ããŸããããã«ãã¢ã¯ã»ã¹ç®¡çãããŒã¿ä¿è·ã«é¢ããããªã·ãŒã®èªåæœè¡ãéããŠãæš©éã®ãªãã¢ã¯ã»ã¹ã®é²æ¢ãããŒã¿æŒæŽ©ã®ãªã¹ã¯ãäžããŸãã
ãŸããå€ãã®å°åãæ¥çã«ã¯ãå³æ ŒãªèŠå¶ãšã³ã³ãã©ã€ã¢ã³ã¹èŠä»¶ããããŸããChatGPTã䜿çšããããšã§ããããã®èŠä»¶ãæ£ããéµå®ãããŠããããšã確èªããéåããã£ãå Žåã«è¿ éãªä¿®æ£ãå¯èœãšãªããŸããæéãªã³ã³ãã©ã€ã¢ã³ã¹å¯Ÿå¿ã¯ãäŒæ¥ã®æ³çãªã¹ã¯ãäœæžããä¿¡é Œæ§ã®ããããžãã¹éå¶ãæ¯æŽããŸãã
3. ChatGPTãçšãããŠãŒã¶ãŒãµããŒãã®æ¹å
äŒæ¥ãæäŸãããµãŒãã¹ã補åã®å質ã¯ã顧客æºè¶³åºŠã倧ããå·Šå³ããŸãããã®äžã§ãŠãŒã¶ãŒãµããŒãã®åœ¹å²ã¯éåžžã«éèŠã§ãããChatGPTã®ãããªå é²çãªãã¯ãããžãå©çšããããšã§ããã®è³ªãšå¹çãé£èºçã«åäžãããããšãã§ããŸãã
ãã®èšäºã§ã¯ãCitrix XenAppã®ç°å¢ãå©çšããŠããäŒæ¥ã«ãããŠãChatGPTã掻çšããããšã§ãŠãŒã¶ãŒãµããŒããã©ã®ããã«æ¹åã§ããããå ·äœçãªåãçµã¿ãææã«ã€ããŠçŽ¹ä»ããŸãã
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3.1 䜿ãåæã®åäž
ChatGPTãå°å ¥ããæã倧ããªå©ç¹ã®äžã€ã¯ããŠãŒã¶ãŒäœéšã®åäžã§ããåŸæ¥ã®ããã¹ãããŒã¹ã®FAQãããã¥ã¢ã«ãšç°ãªããChatGPTã掻çšããããšã§ããŠãŒã¶ãŒãèªç¶èšèªã§åãåãããå¯èœã«ãªããŸãã
ç¹ã«Citrix XenAppã®ãããªè€éæ§ãæã€ããŒã«ã䜿çšããŠããå Žåãç°¡æœã§çŽæçãªäŒè©±åœ¢åŒã§ã®æ¯æŽã¯ããšã³ããŠãŒã¶ãŒãçºçããåé¡ããã°ãã解決ããã®ã«åœ¹ç«ã¡ãŸãã
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3.2 ãŠãŒã¶ãŒåãåããã®å¹çå
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Citrix XenAppã®æäœã«é¢ããåãåããããã©ãã«ã·ã¥ãŒãã£ã³ã°ã®å ŽåãChatGPTã¯éå»ã®ããŒã¿ãåºã«ããŠå³åº§ã«æé©ãªè§£æ±ºçãææ¡ããããã察å¿æéãåçã«ççž®ãããŸãã
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3.4 ãµããŒãã³ã¹ãã®åæž
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4. ããŒã ã®çç£æ§åäžã«å¯äžããChatGPTã®æŽ»çšæ³
äŒæ¥ãçµç¹ã§ã¯ãçç£æ§ã®åäžã絶ãéãªã課é¡ã§ããããããå®çŸããããã®æ¹æ³ã¯å€æ§ã§ããChatGPTã¯ãCitrix XenAppã®æ çµã¿å ã§ç¹ã«åœ¹ç«ã€ããŒã«ãšãããŸããå¹ççãªã³ãã¥ãã±ãŒã·ã§ã³ããããžã§ã¯ã管çãæ å ±ã®å ±æãšç ä¿®ãã¯ãŒã¯ãããŒã®æé©åãšããç¹ã§ãã©ã®ããã«ChatGPTãããŒã ã®çç£æ§åäžã«è²¢ç®ã§ããããæ¢ã£ãŠãããŸãã
4.1 ã³ãã¥ãã±ãŒã·ã§ã³ã®éå£ãåãé€ã
ChatGPTãå°å ¥ããããšã§ãããŒã å ã®ã³ãã¥ãã±ãŒã·ã§ã³éå£ãåãé€ãããšãã§ããŸãããªã¢ã«ã¿ã€ã ã§ã®è³ªåå¿çèœåãé«ããææ§ãªã³ãã¥ãã±ãŒã·ã§ã³ãæ確ãªæ瀺ã«çœ®ãæããããšãå®çŸå¯èœã«ãªããŸãã
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4.2 ãããžã§ã¯ã管çã®æ¯æŽ
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4.3 æ å ±å ±æãšãã¬ããžããŒã¹ã掻çšããç ä¿®
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4.4 ã¯ãŒã¯ãããŒã®åŒ·å
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5. å°æ¥ãèŠæ®ããChatGPTã«ããCitrix XenAppã®é©æ°
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5.1 AIã®é²åãšå°æ¥å±æ
AIæè¡ã¯æ¥ã é²åããŠãããããžãã¹ããã»ã¹ã®æé©åããã顧客äœéšã®åäžã«è³ããŸã§å¹ åºãåéã§ãã®å瞟ãèŠããŠããŸããChatGPTã¯ãã®é²åã®äžç¿Œãæ ã£ãŠãããèªç¶èšèªåŠçã«ãã£ãŠäººéã«è¿ãã³ãã¥ãã±ãŒã·ã§ã³ãå®çŸããŠããŸãã
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5.2 Citrix XenAppã®ããŒããããã«ãããAI
Citrix XenAppã®ããŒããããã«ã¯ãAIã掻çšããæ§ã ãªã€ãããŒã·ã§ã³ãæãããŠããŸããããã«ã¯ãéçšã®èªååããšã³ããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®åäžãã»ãã¥ãªãã£åŒ·åãªã©ãå«ãŸããŠããŸãã
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5.3 æ°ããã¯ãŒã¯ã¹ã¿ã€ã«ã®è¿œæ±
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5.4 æç¶çæé·ã®ããã®æŠç¥ç«æ¡
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6. ChatGPTãšCitrix XenAppã®çµ±åãæåãããããã®ã¹ããã
6.1 æºå段éã§ã®ãã€ã³ã
Citrix XenAppãšChatGPTãçµ±åããããã®æºå段éã¯ããããžã§ã¯ãã®æåŠã倧ããå·Šå³ããŸãããŸãã¯çµç¹å ã§ãã®çµ±åã®ç®çãšç®æšãæ確ã«ããé¢ä¿è éã§å ±æããããšãéèŠã§ããç®çãæ確ã§ããã°ãããã«åããæŠç¥çãªèšç»ãç«ãŠããããªããŸãã
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