ééæ¥çã«ãããŠã顧客ãšã®åŒ·ãçµãç¯ãæ段ãšããŠãªãŠã³ãã¡ãã£ã¢ã®éèŠæ§ãé«ãŸã£ãŠããŸããããããã©ã®ããã«ããŠå¹æçã«ãªãŠã³ãã¡ãã£ã¢ã掻çšããããžãã¹ã«çµã³ä»ããã®ããå€ãã®æ¹ãçåãæ±ããŠããŸããããã§ãééæ¥ã«ç¹åããå¹æçãªãªãŠã³ãã¡ãã£ã¢æŠç¥ã®æ§ç¯ããã³ã³ãã³ãã®äŒç»ã»å¶äœãå©çæ倧åãããžã¿ã«æ代ã«ããã圹å²ãšå°æ¥æ§ã«è³ããŸã§ãåå¿è ã«ãããããããäžå¯§ã«è§£èª¬ããŸãããããäžç·ã«æåãžã®ã¬ãŒã«ãæ·ããŸãããã
ééæ¥ã«ããããªãŠã³ãã¡ãã£ã¢æŽ»çšã®æŠèŠ
è¿å¹Žãæ å ±ã®ããžã¿ã«åãé²ãäžãééæ¥çã§ããªãŠã³ãã¡ãã£ã¢ã掻çšããã³ãã¥ãã±ãŒã·ã§ã³æŠç¥ãéèŠèŠãããŠããŸããç¬èªã®ã¡ãã£ã¢ãéããŠã顧客ã«æ å ±ãçºä¿¡ãããã©ã³ãã®äŸ¡å€ãé«ãã顧客ãšã®é¢ä¿ãæ·±ããããšãã§ããŸãã
ãªãŠã³ãã¡ãã£ã¢ã®æ£ããå¹æçãªéçšã¯ãééäŒæ¥ãçŽé¢ããçŸä»£ã®èª²é¡ã«å¯Ÿå¿ããäžã§ã®éµãšãªããŸããä»åã¯ééæ¥çã§ã®ãªãŠã³ãã¡ãã£ã¢ã®æŽ»çšæ¹æ³ã«çŠç¹ãåœãŠãŠããã®æŠèŠãšæåã«åãããã€ã³ãã«ã€ããŠè§£èª¬ããŸãã
ãã©ãã£ãã¯ãå¢ãããæ€çŽ¢ãšã³ãžã³ã§ã®å¯èŠæ§ãé«ããããã®SEO察çã念é ã«çœ®ããªããããªãŠã³ãã¡ãã£ã¢ã®æ¶è²»è ãšã®ã€ã³ã¿ã©ã¯ã·ã§ã³ã匷åããæ¹æ³ã«ã€ããŠã¿ãŠãããŸãããã
ãªãŠã³ãã¡ãã£ã¢ãšã¯äœã
ãªãŠã³ãã¡ãã£ã¢ãšã¯ãäŒæ¥ãèªãã³ã³ãããŒã«ãããªã³ã©ã€ã³äžã®ã¡ãã£ã¢ã®ããšã§ãå ¬åŒãŠã§ããµã€ããããã°ãSNSãªã©ãããã«è©²åœããŸãããã®ã¡ãã£ã¢ã䜿ã£ãŠæ å ±çºä¿¡ããã©ã³ãã£ã³ã°ãè¡ãããšãã§ãããããããŒã±ãã£ã³ã°æŠç¥ã®æ žãšãããŠããŸãã
ä»ã®åºåææ³ãšç°ãªãããªãŠã³ãã¡ãã£ã¢ã¯ç¶ç¶çã«æ å ±ãæäŸããããšã§ã顧客ãšã®ããæ·±ãé¢ä¿ãç¯ãäºãå¯èœã§ããããã«ãã³ã¹ãã®ç¹ã§èŠãŠããé·æçã«äŒæ¥ã«ãšã£ãŠæçãªè³ç£ãšãªãå¯èœæ§ãé«ãã§ãã
çŽæ¥çãªè²©å£²ä¿é²ã ãã§ãªããäŒæ¥ã®äŸ¡å€èŠ³ãæåãå ±æãã顧客ãã€ã€ã«ãã£ãé«ããå¹æãæåŸ ãããŸããããã¯ãåŸè¿°ããééæ¥çã§ã®å¿çšã«ãããŠã極ããŠéèŠãªèŠçŽ ã§ãã
ééæ¥çã§ã®ãªãŠã³ãã¡ãã£ã¢ã®å¿ èŠæ§
ééæ¥çã¯æ¥ã å€ãã®äººã ãå©çšããã€ã³ãã©ã¹ãã©ã¯ãã£ãŒã§ãããä¹å®¢ãžã®æ å ±æäŸã¯æ¥µããŠéèŠã§ãããªãŠã³ãã¡ãã£ã¢ã¯ããã€ãããã¯ãªéè¡æ å ±ã®æŽæ°ãã€ãã³ãåç¥ãå®å šã«é¢ããç¥èã®å ±æãªã©ãã¿ã€ã ãªãŒãªã³ãã¥ãã±ãŒã·ã§ã³ãè¡ãäžã§ç¹ã«å¹æçãªææ³ã§ãã
å ããŠãæ è¡è ãé»è»æ奜家ãžã®ç¹éèšäºãã€ã³ã¿ãã¥ãŒãªã©ã®ã³ã³ãã³ããé ä¿¡ããããšãå¯èœã§ãããã«ãã顧客ãšã®æ¥ç¹ãå¢ããããšãã§ããŸããééäŒæ¥ã¯ãããéããŠããã©ã³ãã®äººæ°ãšä¿¡é Œãé«ããããšãå¯èœã§ãã
ãŸããééæ¥çã«ç¹åããããŒã±ãã£ã³ã°ã®å Žãèšããããšã§ã顧客ã®ããŒãºã«å¿ããã«ã¹ã¿ãã€ãºããããµãŒãã¹ãæäŸããæ©äŒããåµåºããããšãã§ããã®ã§ãã
æåã®ãã€ã³ãïŒã³ã³ãã³ããçæ§
ãªãŠã³ãã¡ãã£ã¢ãæåã«å°ãããã«ã¯ãé åçãªã³ã³ãã³ããäžå¯æ¬ ã§ãã質ã®é«ãã³ã³ãã³ãã¯ãæ€çŽ¢ãšã³ãžã³ã«èªèããããããããå€ãã®ãŠãŒã¶ãŒã«ã¢ã¯ã»ã¹ããŠãããããã®éµãšãªããŸãã
ç¹ã«ééæ¥çã§ã¯æå»è¡šãéè¡ç¶æ³ãªã©ã®åºæ¬æ å ±ã¯ãã¡ãããè£è©±ãæŽå²çèæ¯ãã¬ãã¥ãŒã䜿ãæ¹ã¬ã€ããªã©ãå¹ åºãæ å ±ãæäŸããããšã§ã蚪åè ã®å¿ãã€ãã¿ãŸãããŸãã顧客åå åã®ã³ã³ãã³ããSNSã®çµ±åã«ããããŠãŒã¶ãŒãšã³ã²ãŒãžã¡ã³ããé«ããããšãæåŸ ã§ããŸãã
ã³ã³ãã³ãã®å®ææŽæ°ãšSEO察çã¯ããªãŠã³ãã¡ãã£ã¢ã掻æ§åãããããã«ã¯æ¬ ãããªãèŠçŽ ã§ããäžè²«ããå質ãšé¢é£æ§ã®é«ãæ å ±ãæäŸããããšã§ãé·æã«ããã顧客ãšã®é¢ä¿æ§ç¯ã«å¯äžããŸãã
ãªãŠã³ãã¡ãã£ã¢æŽ»çšã«ããå¯èœæ§
ééäŒæ¥ããªãŠã³ãã¡ãã£ã¢ã掻çšããããšã§ã顧客ã«ãšã£ãŠå¯äžç¡äºã®äŸ¡å€ãæäŸããããšãå¯èœã«ãªããŸããããã¯ã顧客äœéšã®åäžãããæ°ããªåçæºã®çºèŠã«ç¹ããããšãããåŸãŸãã
äŸãã°ãééå©çšè ã®è¡åãã¿ãŒã³ã®è§£æã«åºã¥ãã«ã¹ã¿ãã€ãºããããµãŒãã¹ã®æäŸããå°åã®èŠ³å ä¿é²ã«è²¢ç®ããã³ã³ãã³ãã®éçºãªã©ãå¹ åºãå¿çšãèããããŸããããã«ã¯ãå°æ¥çã«ã¯ã¡ãã£ã¢èªäœããã©ã³ãã®é¡ãšãªããäŒæ¥ã®ã€ã¡ãŒãžåäžã«ã倧ããå¯äžããã§ãããã
ãœãŒã·ã£ã«ã¡ãã£ã¢ãšã®çµ±åãã³ã³ãã³ãã®ã·ã§ã¢æ©èœã掻çšããããšã§ããã匷åºãªã³ãã¥ããã£ãç¯ãäžããããšãéèŠã§ãã顧客ãšã®å¯Ÿè©±ãéããŠãç¶ç¶çãªä¿¡é Œé¢ä¿ãç¯ãããšããæçµçã«ã¯ééäŒæ¥ã®ç«¶äºåãåäžãããéµãšãªããŸãã
å¹æçãªãªãŠã³ãã¡ãã£ã¢æŠç¥ã®æ§ç¯
ééæ¥çã§ã®ãªãŠã³ãã¡ãã£ã¢ã®æŽ»çšã«ã¯ãå¹æçãªæŠç¥ãäžå¯æ¬ ã§ãããã®æŠç¥ãçå®ããéã«ã¯ãç¹å®ã®ç®æšãšKPIãå®ãããªãŒããã¹ããªãŒãã£ãšã³ã¹ãæ確ã«ããªããã°ãªããŸããããŸããç¶ç¶çã«ã³ã³ãã³ããæé©åããã¿ãŒã²ãããªãŒãã£ãšã³ã¹ãšã®é¢ä¿ãæ·±ããŠããããšãæ±ããããŸãã
éå¶ãããªãŠã³ãã¡ãã£ã¢ã®çããã¯ã£ãããããããšã¯ãèªç¥åºŠã®åäžã顧客ãšã®ã³ãã¥ãã±ãŒã·ã§ã³åŒ·åããããŠæçµçã«ã¯äŒæ¥äŸ¡å€ã®åäžã«å¯äžããŸããããã§ã¯ãééæ¥ãå±éããäŒæ¥ããªãŠã³ãã¡ãã£ã¢ãåŠäœã«ããŠå¹æçã«æŽ»çšããããåºæ¬ããæ§ç¯ã®ãã³ããã玹ä»ããŸãã
æŠç¥æ§ç¯ã®ããã»ã¹ã«ãããŠã¯ãæ¥çã®ååã泚èŠãã競åä»ç€Ÿã®ã¡ãã£ã¢å 容ã«ãç®ãåããããšãéèŠã§ããã©ã®ãããªãããã¯ãå ±é³ŽãåŒã³ãã©ããªãã©ãŒããããåãå ¥ãããããããã¯ãã®åæããå€ãã®ãã³ããåŸãããšãã§ããŸãã
ã¿ãŒã²ãããªãŒãã£ãšã³ã¹ã®ç¹å®
ãªãŠã³ãã¡ãã£ã¢ã®æåã¯ãã¿ãŒã²ãããšãããªãŒãã£ãšã³ã¹ã®æ£ç¢ºãªç¹å®ããå§ãŸããŸããééæ¥ã«ããããªãŒãã£ãšã³ã¹ã¯äžè¬ã®æ è¡å®¢ããééãã¡ã³ãããžãã¹ã³ãã¥ãŒã¿ãŒãŸã§å€å²ã«ãããããããã®ããŒãºãç解ãåé¡ããããšã倧åã§ãã
人å£çµ±èšåŠçããŒã¿ãæ¢å顧客ã®è¡åãã¿ãŒã³ãããŒã±ãããªãµãŒãã®çµæã掻çšããŠã粟確ãªãã«ãœããäœæããããšã§ãã³ã³ãã³ãã®æ¹åæ§ãå ·äœçã«å®ããããšãå¯èœã«ãªããŸãããã®ãã«ãœãã®æ§ç¯ã¯ãã³ã³ãã³ãã®ããŒãœãã©ã€ãºã«ãããŠã圹ç«ã¡ããªãŒãã£ãšã³ã¹ãšã®ã€ãªããã匷åããŸãã
ãŸãããœãŒã·ã£ã«ã¡ãã£ã¢ããŠã§ããµã€ãäžã§ãªãŒãã£ãšã³ã¹ãšã®ã€ã³ã¿ã©ã¯ã·ã§ã³ãåæããããšããã¿ãŒã²ããã®ç¹å®ã«ã¯æ¬ ãããŸããããããã®æ å ±ãããšã«ãå®æçã«ãªãŒãã£ãšã³ã¹ã®å€åããã¬ã³ããèŠæ¥µããæŠç¥ãã¢ããããŒããç¶ããå¿ èŠããããŸãã
ã³ã³ãã³ãæŠç¥ã®éèŠæ§
ééæ¥ã§ãªãŠã³ãã¡ãã£ã¢ãæåãããããã«ã¯ãé åçãªã³ã³ãã³ãæŠç¥ãäžå¯æ¬ ã§ããã³ã³ãã³ãã¯ããªãŠã³ãã¡ãã£ã¢ã®æ žã§ãããã¿ãŒã²ãããªãŒãã£ãšã³ã¹ã«é©ããæ å ±ãæäŸããæ段ãšãªããŸãã
æ¥åžžã®éçšæ å ±ããæ è¡ã¬ã€ããæŽå²çèæ¯ãæè¡ç解説ãŸã§ãå€æ§ãªãããã¯ãã«ããŒããããšã§ãå¹ åºããªãŒãã£ãšã³ã¹ãæ¹ãã€ããããšãã§ããŸããããã§éèŠãšãªãã®ã¯ãã³ã³ãã³ãã®è³ªãšããã®é ä¿¡ã®å®ææ§ã§ãã
SEOã®æé©åãåžžã«æèããèšäºäœæãæ±ããããããšããããŠããŠãŒã¶ãŒã䟡å€ãæããæ å ±ãæäŸãç¶ããããšã§ããµã€ãã®èšªååæ°ãå¢å ãããããé·ãæéæ»åšããŠãããããšãéèŠã§ããèŠèŸŒå®¢ã®ããŒãºã«å¿ããŠã«ã¹ã¿ãã€ãºãããå 容ã®æäŸã¯ããªãŠã³ãã¡ãã£ã¢ã®äŸ¡å€ãé«ããéµãšãªããŸãã
ãã©ã³ãèªç¥åºŠã®åäžæ¹æ³
ãªãŠã³ãã¡ãã£ã¢ãå©çšããŠãã©ã³ãèªç¥åºŠãé«ããããã«ã¯ãç¬èªã®ã¹ããŒãªãŒããªã³ã°ã匷åãªæ段ãšãªããŸããäŒæ¥ãšããŠã®æŽå²ãç念ãããã«ã¯ééã«é¢ããæ ç±ãäŒããããšã§ããŠãŒã¶ãŒã«ææ çãªã€ãªãããåµé ããŸãã
ãŸãããŠãŒã¶ãŒãæåŸ ããã³ã³ãã³ããæäŸããããšãèªç¥åºŠåäžã«å¹æçã§ãã調æ»ãå ã«ãŠãŒã¶ãŒã«æ±ããããŠããæ å ±ãææ¡ããããã«å¿ãã圢ã§ã³ã³ãã³ããäœæããŸããå®æçãã€äžè²«æ§ã®ããã¡ãã»ãŒãžé ä¿¡ã¯ããã©ã³ãã€ã¡ãŒãžã®ç¢ºåºããæ§ç¯ã«å¯äžããŸãã
ããã«ãå¹æçãªããŒã¯ãŒãæŠç¥ãçšããããšã§ãæ€çŽ¢ãšã³ãžã³çµç±ã§ã®æ°èŠãŠãŒã¶ãŒç²åŸã«ãç¹ãããŸãããã®æœçã¯ãªã³ã©ã€ã³ã§ã®ååšæã瀺ãã競åä»ç€Ÿãšã®å·®å¥åãå³ãäžã§ãéèŠã§ãã
顧客ãšã³ã²ãŒãžã¡ã³ãã®éžæ
åªãããªãŠã³ãã¡ãã£ã¢ã¯ã顧客ãšã³ã²ãŒãžã¡ã³ãã®åäžã«å€§ããå¯äžããŸããèªè ãç©æ¥µçã«ã³ã³ãã³ãã«é¢ãããå ±æã»ã³ã¡ã³ãã»ãã£ãŒãããã¯ãè¡ãé¢ä¿æ§ãç¯ãããšã倧åã§ãã
ãã®ããã«ã¯ããŠãŒã¶ãŒãåå ã§ãããã£ã³ããŒã³ãã¢ã³ã±ãŒããã¯ã€ãºãªã©ãå®æçã«å®æœããããšãå¹æçã§ãããããã®æŽ»åã¯ãŠãŒã¶ãŒã®æçš¿ã察話ãä¿ããã³ãã¥ããã£ã®åœ¢æãå©ããŸãããŸãããŠãŒã¶ãŒçæã³ã³ãã³ããéåžžã«äŸ¡å€ãé«ãããªãŠã³ãã¡ãã£ã¢ã®ãšã³ã·ã¹ãã ãè±ãã«ããŸãã
ãªã¢ã«ã¿ã€ã ã®ããŒã¿ãšãŠãŒã¶ãŒãã£ãŒãããã¯ã«åºã¥ããçŽ æ©ãåå¿ãšã¢ããããŒããããšã³ã²ãŒãžã¡ã³ãåäžã®éèŠãªèŠçŽ ã§ãããŠãŒã¶ãŒã䟡å€ãæããå¿ãããããªã¢ã¯ã·ã§ã³ãåãç¶ããããšããé·æçãªæåã«ç¹ããã®ã§ãã
ã³ã³ãã³ãã®äŒç»ãšå¶äœ
ééæ¥çã«ããããªãŠã³ãã¡ãã£ã¢ã®æŽ»çšã¯ã顧客ãšã³ã²ãŒãžã¡ã³ããšãã©ã³ãä¿¡é ŒåºŠã®åäžã«å¯äžããŸããã ãããã ã³ã³ãã³ããäœãã ãã§ã¯äžååãé åçãªã³ã³ãã³ãäŒç»ãšäžå¯§ãªå¶äœãå¿ é ã§ãã
ãŸããã¿ãŒã²ãããšãã顧客局ãç解ãã圌ããæ±ããæ å ±ãèå³ãåŒããããã¯ãèŠæ¥µããããšãéèŠã次ã«ããã®ããŒãºã«åºã¥ããŠé©åãªã³ã³ãã³ãã®äŒç»ãç«ãŠãŸããæåŸã«ãäŒç»ã«æ²¿ã£ãé«å質ãªã³ã³ãã³ãã®å¶äœãè¡ããäžã«éãåºãããšãæ±ããããŸãã
ã³ã³ãã³ãã®äŒç»ãšå¶äœéçšã«ã¯ãç·»å¯ãªåžå Žèª¿æ»ãè€æ°ã®ã¢ã€ãã¢ã®ãã¬ã€ã³ã¹ããŒãã³ã°ããããŠå®éã®å·çãããžã¥ã¢ã«ã®äœæãå«ãŸããŸãããã®ããã»ã¹ãäžå¯§ã«è¡ãããšã§ã競åä»ç€Ÿã®ãªãŠã³ãã¡ãã£ã¢ãšå·®å¥åãå³ããæ€çŽ¢ãšã³ãžã³äžã§ã®èŠèªæ§ãé«ããããšãã§ããŸãã
ã³ã³ãã³ãã®çš®é¡ãšç¹åŸŽ
ééæ¥çã®ãªãŠã³ãã¡ãã£ã¢ã§ã¯ãå€çš®å€æ§ãªã³ã³ãã³ãã掻çšãããŸããäŸãã°ãéè¡ç¶æ³ã®ãªã¢ã«ã¿ã€ã æ å ±ãæŽå²ãè»äž¡ã®æè¡è§£èª¬ãã€ãã³ãæ å ±ãæ è¡ã¬ã€ããªã©ã§ããããããã®ã³ã³ãã³ãã«ã¯ç¹å®ã®ç®çãšã¿ãŒã²ããããããç°ãªã圢åŒãæå¹ã§ãã
æ å ±æäŸåã³ã³ãã³ãã¯è¿ éæ§ãšæ£ç¢ºæ§ãäžå¯æ¬ ã§ã顧客ã¯ææ°ã®éè¡æ å ±ããã©ãã«ã¬ã€ããæ±ããŠããŸããäžæ¹ã§ãæè²çãªã³ã³ãã³ãã§ã¯ãè»äž¡ã®æè¡çãªè©³çŽ°ãééæ¥çã®æŽå²ã«çŠç¹ãåœãŠãããšãå€ããèªè ã«æ·±ãç¥èãæäŸããããšãç®çã§ãã
ãšã³ã¿ãŒãã€ã³ã¡ã³ãã³ã³ãã³ãã¯ãç¹å¥ãªã€ãã³ããæ è¡ã®ææ¡ãéããŠããŠãŒã¶ãŒã®é¢å¿ãåŒãããšã³ã²ãŒãžã¡ã³ããé«ããããšã«æ³šåããŸããåã³ã³ãã³ãã¯ãŠãŒã¶ãŒã«ãšã£ãŠé åçã§ããããšãéèŠã§ãããããã¯ã³ã³ãã³ãã®çš®é¡ãšç¹åŸŽããã£ãããšç解ããäŒç»ããããšããå§ãŸããŸãã
ãŠãŒã¶ãŒã«é¿ãã³ã³ãã³ããšã¯
ãŠãŒã¶ãŒã«é¿ãééæ¥çåãã³ã³ãã³ãã¯ããã®æ å ±ããŠãŒã¶ãŒã®åé¡ã解決ãã圌ãã®æ ãããè±ãã«ãããã®ã§ããå¿ èŠããããŸããå©äŸ¿æ§ãå®å šæ§ãå¿«é©æ§ãåé¢ã«åºããæ å ±æäŸãå¿å°ããæ è¡äœéšãåµåºããéµã§ãã
ãŸããææ ã«èšŽããããã¹ããŒãªãŒããªã³ã°ã¯ç¹ã«æå¹ãããšãã°ãééãå©çšããæ è¡èšããæŽå²ããè»äž¡ã®ç©èªã¯ãèªè ã®æ³ååãåºæ¿ãããã©ã³ããžã®æçãæ·±ããã§ãããããŠãŒã¶ãŒãå ±æããæåããã¹ããŒãªãŒã¯ãœãŒã·ã£ã«ã¡ãã£ã¢ã§ã®ã·ã§ã¢ãèªçºãããªãŠã³ãã¡ãã£ã¢ã®åœ±é¿åã匷åããŸãã
ç©æ¥µçã«ãŠãŒã¶ãŒåå åã®ã³ã³ãã³ããåãå ¥ããã¹ãã§ããããšãã°ããã©ãã³ã³ãã¹ããã¢ã³ã±ãŒãããŠãŒã¶ãŒæçš¿ã³ãŒããŒãèšããããšã§ããŠãŒã¶ãŒã®å£°ãçŽæ¥èãããšãã§ããã ãã§ãªããã³ãã¥ããã£æãè²ãããšãã§ããŸãããŠãŒã¶ãŒã®é¢äžåºŠãé«ãŸãã»ã©ãã³ã³ãã³ãã¯ãã倧ããªåœ±é¿ãäžããããšãã§ããã®ã§ãã
å質ç¶æã®ã³ã
ãªãŠã³ãã¡ãã£ã¢ã®ã³ã³ãã³ãã«ãããŠå質ãç¶æããããã«ã¯ãç·šéæ¹éã®å³å®ãå¿ èŠã§ãããã©ã³ãã®å£°ãšããŠäžè²«æ§ãæã¡ã誀解ãæããããªæ å ±ã¯äžåæé€ããŸããæ確ãªã¬ã€ãã©ã€ã³ã«åŸããç·šéããŒã ãããããã®èšäºã®ç²ŸåºŠãšäžè²«æ§ãä¿èšŒããäœå¶ãæŽããã¹ãã§ãã
ãããŠãã³ã³ãã³ãã®å¶äœã«ããã£ãŠã¯ãå°éç¥èãæã€ã©ã€ã¿ãŒããã¶ã€ããŒãèµ·çšããããšãå質ç¶æã®ç§èš£ã§ããå°é家ã«ããæ·±ãæŽå¯ãæ£ç¢ºãªè¡šçŸãããªãŠã³ãã¡ãã£ã¢ã®ä¿¡é Œæ§ãç¯ãäžããŸãã
ããã«ããŠãŒã¶ãŒãã£ãŒãããã¯ãéèŠãªå質管çããŒã«ã§ãããŠãŒã¶ãŒããã®è©äŸ¡ãã³ã¡ã³ããç©æ¥µçã«åãæ¢ãããããæ¹åãšã³ã³ãã³ãã®çºå±ã«çµã³ã€ããããšã§ãå質ã®ç¶æãšåäžãå³ããŸãã
å®ææŽæ°ã§ãã©ãã¯ãŒãç²åŸããæ¹æ³
ãªãŠã³ãã¡ãã£ã¢ã®æåã¯ãå®æçãªã³ã³ãã³ãã®æŽæ°ã«ãã£ãŠå·Šå³ãããŸããæ°é®®ãªæ å ±ãæäŸããããšã§ããŠãŒã¶ãŒã«ãªãŠã³ãã¡ãã£ã¢ãå®æçã«èšªããç¿æ £ãã€ããããããšã倧åã§ãã
æŽæ°ã¹ã±ãžã¥ãŒã«ãäºåã«èšç»ããããããŠãŒã¶ãŒãšå ±æããããšã§ã圌ãã®æåŸ ã圢æããŸããããšãã°ãæ¯é±ç¹å®ã®æ¥ã«ç¹éèšäºãå ¬éãããšãã£ãäºæž¬å¯èœãªãã¿ãŒã³ãèšããããšã¯ããã©ãã¢ãŒãå®æçã«ãã§ãã¯ããåæ©ä»ããšãªããŸãã
ãã®éããœãŒã·ã£ã«ã¡ãã£ã¢ãã¡ãŒã«ãã¥ãŒã¹ã¬ã¿ãŒãéããŠæŽæ°ãåç¥ãããŠãŒã¶ãŒãæ°ããã³ã³ãã³ããèŠéããªãããã«ããŸãããŸããéå»ã®äººæ°ã³ã³ãã³ããéç«ãããããšã§ãæ°èŠã®èšªåè ãå€ãèšäºãçºæãããããªããããæ·±ããšã³ã²ãŒãžã¡ã³ããçã¿åºãå¯èœæ§ãé«ãŸããŸãã
ãªãŠã³ãã¡ãã£ã¢ã«ããå©çæ倧å
ãªãŠã³ãã¡ãã£ã¢ã¯ãééæ¥çã«ãããå©çåµåºã®åŒ·åãªããŒã«ã§ããèªç€Ÿã®ãã£ãã«ãéããŠé¡§å®¢ã«çŽæ¥æ å ±ãæäŸãããã©ã³ãã®äŸ¡å€ãé«ããåçåãžãšå°ãããšãå¯èœã«ãªããŸãããã®ã»ã¯ã·ã§ã³ã§ã¯ãééæ¥ã§ã®ãªãŠã³ãã¡ãã£ã¢å©çšã«ããåçåã®å ·äœçãªæ¹æ³ãæ¢ããŸãã
å©çæ倧åã«åããŠãªãŠã³ãã¡ãã£ã¢ã掻çšããããã§éèŠãªããšã¯ãã³ã³ãã³ãã®è³ªãšã¿ãŒã²ãããªãŒãã£ãšã³ã¹ãžã®ãã现ããã¢ãããŒãã§ããééäŒç€ŸãçŽæ¥é¡§å®¢ã«è©±ããããããšã§ãæ·±ãä¿¡é Œé¢ä¿ãç¯ããç¶ç¶çãªå©çæµå ¥ãžãšã€ãªããããšãã§ããŸãã
ãã®ã¡ãã£ã¢ã®æå¹æŽ»çšã«ã¯ãæŠç¥çãªã³ã³ãã³ãäœæãšããŒã¿åæãäžå¯æ¬ ã§ããåªããã³ã³ãã³ãã¯é¡§å®¢ãåŒãã€ããå®çãããåºç€ãšãªããããééæ¥ã«é¢é£ããæ å ±ã ãã§ãªããæ è¡ã¬ã€ããããã¢ãŒã·ã§ã³æ å ±ã亀ããããšã§ãããå€ãã®ãŠãŒã¶ãŒã®é¢å¿ãåŒããŸãã
åçåã®æ¹æ³
ãªãŠã³ãã¡ãã£ã¢ã§ã®åçåã¯ãåºåãã¹ãã³ãµãŒèšäºããã¬ãã¢ã ã³ã³ãã³ããžã®èª²éãªã©ãããŸããŸãªæ¹æ³ããããŸããééäŒç€Ÿã¯ãªãŠã³ãã¡ãã£ã¢ã«å°éçãªã³ã³ãã³ããæäŸããããšã§ãé¢é£äŒæ¥ããã®åºåæ²èŒãä¿é²ã§ããŸãã
å ããŠãé¢é£ååããµãŒãã¹ã®çŽ¹ä»ãããããšã§ãã¢ãã£ãªãšã€ãããŒã±ãã£ã³ã°ã®åå ¥ãåŸãããšãå¯èœã§ããäŸãã°ãééã®æ ã«é©ããæ è¡ããã°ãã°ããºã®ã¬ãã¥ãŒããªã³ã¯ãæ²èŒããããšã§ã売ãäžãã«å¿ããææ°æãç²åŸã§ããã§ãããã
ãŸããç¹å®ã®ã³ã³ãã³ãã«ã¯ã¢ã¯ã»ã¹å¶éãèšããå®æ賌èªãäžåºŠã®é²èŠ§ããšã«æéã城åããææã³ã³ãã³ããšããŠãå±éã§ããŸããããšãã°ã豪è¯åè»ã®ä»£ããã®æ è¡èšããé§ åŒã®è©äŸ¡ãªã©ãç¹å¥æã®ããã³ã³ãã³ããææã§æäŸããããšã§åçåã«ã€ãªãããŸãã
ã¯ãã¹ã»ã«ãšã¢ããã»ã«ã®æŠè¡
ã¯ãã¹ã»ã«ãšã¢ããã»ã«ã¯ãæ¢å顧客ã®è³Œè²·ãä¿é²ããæå¹ãªæŠè¡ã§ãããªãŠã³ãã¡ãã£ã¢ãå©çšãã顧客ããã§ã«èå³ãæã£ãŠããååããµãŒãã¹ã«é¢é£ãããã®ãææ¡ããããšã§ãè¿œå è³Œå ¥ãä¿ããŸãã
ééãã±ãããè³Œå ¥ãã顧客ã«å¯ŸããŠã沿ç·ã®èŠ³å å°ã¬ã€ããåšèŸºã®ããã«å®¿æ³ãã©ã³ãªã©ãã¯ãã¹ã»ã«ããããšãèããããŸããããã«ãã£ãŠé¡§å®¢ã¯æ è¡ãã©ã³ãã·ãŒã ã¬ã¹ã«æ¡å ã§ããäŒæ¥ã¯ãããªãåçãåŸãããŸãã
ã¢ããã»ã«ã«ãããŠã¯ãæšæºçãªééãã±ãããè³Œå ¥ãã顧客ã«åããŠãã°ãªãŒã³è»ãç¹å¥åžãžã®ã¢ããã°ã¬ãŒããä¿é²ããŸãããããã®æŠè¡ããªãŠã³ãã¡ãã£ã¢ã®ã³ã³ãã³ãæŠç¥ã«çµã¿èŸŒãããšã§ã顧客ã«å¯ŸããŠããæ°ãªã䟡å€ãé«ãããªãã·ã§ã³ãææ¡ããåçåäžã«å¯äžããŸãã
顧客ããŒã¿ã®åæãšå©çš
ãªãŠã³ãã¡ãã£ã¢ã掻çšããæãéèŠãªéšåã®äžã€ã顧客ããŒã¿ã®éç©ãšåæã§ãããŠã§ããµã€ãäžã®ãŠãŒã¶ãŒè¡åã远跡ããããšã§ã顧客ã®å¥œã¿ãããŒãºãææ¡ããããã«åãããããŒã±ãã£ã³ã°æŠç¥ãç·Žãããšãã§ããŸãã
ããšãã°ãã©ã®ã«ãŒãã®ééæ è¡ã«é¢ããæ å ±ãèªãŸããŠããã®ããã©ã®å°åã®ãŠãŒã¶ãŒãæã掻åçãªã®ããªã©ãæ§ã ãªããŒã¿ãåéããããããåºã«ããŒãœãã©ã€ãºãããã³ã³ãã³ãããªãã¡ãŒãå±éããããšã§ã顧客æºè¶³ãé«ãã€ã€ç¢ºå®ãªåçæºã«ã§ããŸãã
ãã®ããŒã¿ã¯ãŸããæ°ããªé¡§å®¢ã»ã°ã¡ã³ãã®ç¹å®ããæªæ¢çŽ¢åžå Žãžã®é²åºã®ãã£ã³ã¹ãèŠåºãããã®åºç€ãšããªããŸããå¹ççãªããŒã¿æŽ»çšã«ãããã³ã¹ãåæžãšåæã«é¡§å®¢äœéšãè±ãã«ããå¿ èª å¿ãé«ããçµæãå°ãåºããŸãã
ããŒãããŒã·ããã®æ§ç¯
ééæ¥çã§ã®ãªãŠã³ãã¡ãã£ã¢æŽ»çšã¯ãä»æ¥çãç°æ¥çš®ãšã®ããŒãããŒã·ãããæ§ç¯ãã絶奜ã®æ©äŒãæäŸããŸããå ±åã§ã®ãã£ã³ããŒã³ãã€ãã³ãã®äŒç»ãéããŠããã倧ããªèŠæš¡ã§ã®é¡§å®¢ç²åŸãå¯èœãšãªããŸãã
äŸãã°ã芳å å°ã®èªæ²»äœãå°åäºæ¥è ãšææºããå£ç¯ã«åããããã£ã³ããŒã³ãå±éããããšã§ãééå©çšè ã ãã§ãªãããã®ãšãªã¢ãžã®èŠ³å 客å¢å ã«ãè²¢ç®ããããšãã§ããŸãããã®ãããªååé¢ä¿ã¯çžä¹å¹æãçã¿åºããåæ¹ã®ãã©ã³ã䟡å€åäžã«ã€ãªãããŸãã
ä»ã«ããééäŒç€Ÿãããã«ãã¬ã¹ãã©ã³ãšã®ææºãé²ããããšã§ãããã±ãŒãžæ è¡ã®è²©å£²ãç¹å žæäŸãè¡ãã顧客ã«æŽãªã䟡å€ãæäŸããããšãã§ããŸããããŒãããŒã·ãããéããŠãå©çšå®¢ã®å¢å ãšãšãã«ãäŒæ¥éã§ã®å©çåé ã«ããåçæ¡å€§ãç®æãããšãå¯èœã§ãã
ããžã¿ã«æ代ã«ããããªãŠã³ãã¡ãã£ã¢ã®åœ¹å²ãšå°æ¥æ§
ããžã¿ã«æ代ã«ãããŠããªãŠã³ãã¡ãã£ã¢ã¯åãªãæ å ±çºä¿¡ã®æ段ãè¶ ãããã©ã³ãæ§ç¯ã顧客ãšã³ã²ãŒãžã¡ã³ãã®åŒ·åãããã«ã¯åçæºãšããŠã®æœåšåãç§ããŠããŸããæ å ±éå€ã®çŸä»£ã«ãããŠãäŒæ¥ã¯ç¬èªã®ãã©ãããã©ãŒã ãéããŠä¿¡é Œæ§ã®ããã³ã³ãã³ããæäŸããããšãéåžžã«éèŠã«ãªã£ãŠããŠããŸãã
ç¹ã«ééæ¥çã§ã¯ããªãŠã³ãã¡ãã£ã¢ãçšããŠæå»è¡šã®æŽæ°ãåè»ã®éè¡ç¶æ³ããã£ã³ããŒã³æ å ±ãªã©ããªã¢ã«ã¿ã€ã ã§å ±æããããšã§ãä¹å®¢ãšã®ä¿¡é Œé¢ä¿ãç¯ãããšãå¯èœã§ãããŸãããã©ã³ãã®ç©èªã玡ãåºããééæ è¡ã®é åãäŒããã¹ããŒãªãŒããªã³ã°ãéããŠæ°ãã顧客局ãæ¹ãã€ããããšãã§ããã§ãããã
ãã®ããã«ééæ¥çã®ãªãŠã³ãã¡ãã£ã¢ã¯æ¥å®¢ãµãŒãã¹ã®åäžãšãšãã«ãããŒã±ãã£ã³ã°æŠç¥ã®æ ¹å¹¹ãæãéèŠãªèŠçŽ ãšãªã£ãŠããŸããä»åŸããªãŠã³ãã¡ãã£ã¢ã®åœ¹å²ã¯æ¡å€§ãç¶ããããšã§ãããã
ããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ã®åœ±é¿
ééæ¥çã«ãããããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ã¯ããªã³ã©ã€ã³ãšãªãã©ã€ã³ã®å¢çãææ§ã«ãã顧客äœéšã®æ¹åã«è²¢ç®ããŠããŸããè¿å¹ŽãééäŒæ¥ã¯ç©æ¥µçã«ããžã¿ã«æè¡ãåãå ¥ããããå¹æçã«é¡§å®¢ãšã³ãã¥ãã±ãŒã·ã§ã³ãå³ãããã«ãªãŠã³ãã¡ãã£ã¢ãéèŠèŠãããŠããŸãã
ãªãŠã³ãã¡ãã£ã¢ã®æŽ»çšã¯ããã±ããã®ãªã³ã©ã€ã³è²©å£²ãã¢ããªã«ãããµãŒãã¹æäŸãªã©ã顧客ãå¿ èŠãšããæ å ±ãæ軜ã«ã¢ã¯ã»ã¹ã§ããããã«ããããã®ãã®ã§ããããã«ããééäŒæ¥ã¯é¡§å®¢ã®æºè¶³åºŠãåäžããããªããŒã¿ãŒã®è²æãæ°èŠå®¢ã®ç²åŸã«ã€ãªããããšãã§ããã®ã§ãã
ããžã¿ã«åãé²ãäžãééäŒæ¥ããªãŠã³ãã¡ãã£ã¢ãæå¹ã«äœ¿ãããªãããšã§ãåžå Žã§ã®ç«¶äºåãé«ããããšãäºæ³ãããŸããããžã¿ã«ãã©ã³ã¹ãã©ãŒã¡ãŒã·ã§ã³ã¯ä»åŸãééæ¥çã«å€§ããªåœ±é¿ãäžãç¶ããã§ãããã
ãªãŠã³ãã¡ãã£ã¢ã®é²å
ãªãŠã³ãã¡ãã£ã¢ã®é²åã¯ãã³ã³ãã³ãé ä¿¡ã®å€æ§åãšå¯æ¥ã«é¢é£ããŠããŸããåæã®ãŠã§ããµã€ããããã°ãããSNSãŸã§ã®é²åãéããçŸåšã§ã¯ããªãŠã³ãã¡ãã£ã¢ãéãã顧客ãšã®å¯Ÿè©±ã¯ãããã€ãããã¯ã§ã€ã³ã¿ã©ã¯ãã£ããªãã®ã«ãªã£ãŠããŸãã
ééæ¥çã§ã¯ãäŸãã°æ ã®çŸãã颚æ¯ãã€ãã³ãæ å ±ãé«å質ãªããžã¥ã¢ã«ãšå ±ã«æäŸããããšã§ããŠãŒã¶ãŒãšææ çãªã€ãªãããæãããããšãã§ããŸããããã«ãããééã䜿ã£ãæ è¡ãžã®æ§ããæ è¡ãžã®æåŸ æãé«ãã顧客ã®èå³ãé¢å¿ãæ¹ãã€ããŸãã
ãªãŠã³ãã¡ãã£ã¢ã¯ãã®åœ¢ãå€ããªããããåžžã«äŒæ¥ãšé¡§å®¢ãç¹ãäž»èŠãªåœ¹å²ãæ ã£ãŠããŸãããããããããªãŠã³ãã¡ãã£ã¢ã¯é²åãç¶ããããšã§ã顧客ãšã®é¢ä¿æ§ç¯ã«äžå±€è²¢ç®ããŠããã§ãããã
æ°ããæè¡ãšã®çµ±å
æ°ããæè¡ã®å°å ¥ã¯ãªãŠã³ãã¡ãã£ã¢ã«é©æ°çãªå¯èœæ§ããããããŸãã人工ç¥èœïŒAIïŒãæ©æ¢°åŠç¿ãããã°ããŒã¿ãªã©ã®æè¡ãçµ±åããããšã§ããªãŠã³ãã¡ãã£ã¢ã¯ããããŒãœãã©ã€ãºããã顧客äœéšãæäŸããæ段ãšãªãåŸãŸãã
äŸãã°ãAIãå©çšãããã£ãããããããªãŠã³ãã¡ãã£ã¢ã«å®è£ ããããšã§ã24æé365æ¥ãå³æã«é¡§å®¢ããã®åãåããã«å¿çããããšãå¯èœã«ãªããŸããããã«ããã顧客ãµããŒãã®å¹çåã ãã§ãªãã顧客æºè¶³åºŠã®åäžã«ãå¯äžããããšãã§ããã®ã§ãã
ããã°ããŒã¿ã®æŽ»çšã«ããã顧客ã®è¡åãã¿ãŒã³ãåæããããšã§ãããé¢é£æ§ã®é«ãã³ã³ãã³ããæäŸããããšãã§ããŸããããã«ããã顧客ã¯èªèº«ã«åã£ãæ å ±ãåãåãããšãã§ããééæ¥çã¯å¹æçãªããŒã±ãã£ã³ã°æŠç¥ãå±éããããšãå¯èœãšãªããŸãã
æªæ¥äºæ³å³: ééæ¥çã«ããããªãŠã³ãã¡ãã£ã¢
å°æ¥ãééæ¥çã®ãªãŠã³ãã¡ãã£ã¢ã¯ãããªãé©æ°ãéãã顧客ã«æ°ããªäŸ¡å€ãæäŸãç¶ããã§ãããããããŸã§ã«ãªããµãŒãã¹ãäœéšã顧客ã®æ ã«çµã¿èŸŒãŸããããšã§ãééã®é åãåçºèŠãããããšã«ãªããŸãã
äŸãã°ãæ¡åŒµçŸå®ïŒARïŒãä»®æ³çŸå®ïŒVRïŒã®æè¡ããªãŠã³ãã¡ãã£ã¢ã«åãå ¥ããããšã§ã顧客ã¯èªå® ã«ããªããã«ããŠééæ è¡ã®äœéšã楜ããããšãã§ããããã«ãªããããããŸãããããã«ãããééæ¥çã¯æ°ãã顧客局ãéæãããããªãããžãã¹ãã£ã³ã¹ãçã¿åºãããšãæåŸ ãããŸãã
æçµçã«ã¯ããªãŠã³ãã¡ãã£ã¢ã¯ééæ¥çã®ãµãŒãã¹ã®äžéšãšããŠå®å šã«èåãã顧客ã«ãšã£ãŠäžå¯æ¬ ãªæ å ±æºãšãªãã§ããããééæ¥çã«ããããªãŠã³ãã¡ãã£ã¢ã®çºå±ã¯ã顧客ã®æ ãšç掻ããã°ããããã®ã«å€ããåãæã¡ç¶ããããšã§ãããã
æåäºäŸããåŠã¶ïŒééæ¥ã§ã®ãªãŠã³ãã¡ãã£ã¢éçšããŠããŠ
ãªãŠã³ãã¡ãã£ã¢ã¯ãééæ¥çã«ãããŠãéèŠãªåœ¹å²ãæãããŸããå°éç¥èãšåµé æ§ãé§äœ¿ããŠééäŒæ¥ãçŽæ¥äŒãããæ å ±ãå±ããããšã§ãå©çšå®¢ãšã®çµã匷åãããã©ã³ãã®äŸ¡å€åäžã«ã€ãªãããŸãããã®èšäºã§ã¯ããªãŠã³ãã¡ãã£ã¢ãå¹æçã«æŽ»çšããŠããééæ¥çã®æåäºäŸã解説ãããã®éçšããŠããŠãåå¿è ã«ããããããã説æããŸãã
ç®æšèšå®ãšéæã®äºäŸ
ãªãŠã³ãã¡ãã£ã¢ãç«ã¡äžããéã®æãéèŠãªèŠçŽ ã®äžã€ã¯ãæ確ãªç®æšèšå®ã§ããäŸãã°ãããééäŒç€Ÿã¯ä¹å®¢æ°ã®å¢å ãç¹å®ã®è·¯ç·ã®èªç¥åºŠåäžãç®æšã«æ²ããããã«åããå ·äœçãªã³ã³ãã³ãèšç»ãçå®ããŸããã
ãã®äŒç€Ÿã¯ãæ è¡è åãã®èŠ³å æ å ±ã沿ç·ã®é ããé åã玹ä»ããèšäºãå®æçã«çºä¿¡ããããšã§ãç®çéæã«è¿ã¥ãããšå ±åãããŠããŸãããŸãããªãŠã³ãã¡ãã£ã¢ãéããŠæäŸãããæçãªæ å ±ãSNSã§æ¡æ£ãããæŽãªãå¹æãçãŸããäŸãæããããŸãã
ç®æšãèšå®ããéã«ã¯ãå ·äœçæ°å€ãæéãæèšããããšã§ãå¹æ枬å®ãæ¹åç¹ã®ç¹å®ã容æã«ãªããæç¶å¯èœãªã¡ãã£ã¢éå¶ãå®çŸãããŸãã
ãŠãŒã¶ãŒäœéšãéèŠããå®äŸ
é²èŠ§è ã«ãšã£ãŠå¿«é©ãªãŠãŒã¶ãŒäœéšãæäŸããããšãããªãŠã³ãã¡ãã£ã¢ã®éèŠãªèŠçŽ ã§ããããééäŒæ¥ã§ã¯ãã¬ã¹ãã³ã·ããã¶ã€ã³ã«ãããŠã§ããµã€ãã®æé©åãè¡ããã¹ããŒããã©ã³ããã®ã¢ã¯ã»ã¹ã§ãå¿«é©ã«ã³ã³ãã³ãã楜ãããããæ¹åããŸããã
ãŸãããŠãŒã¶ãŒã容æã«ææã®æ å ±ã«ã¢ã¯ã»ã¹ã§ãããããªããã²ãŒã·ã§ã³èšèšããªããããµã€ãå ã®æ»åšæéãåäžãããšããããŒã¿ãåŸãããŸããããŠãŒã¶ãŒäœéšã®åäžã«ã¯ãçŽæçãªUI/UXã®èšèšããããŒãã£ã³ã°æéã®ççž®ãéèŠã§ãã
ããã«ããŠãŒã¶ãŒããã®ãã£ãŒãããã¯ãåéãåæããããšã§ããµã€ããã³ã³ãã³ãã®æ¹åç¹ãèŠã€ãåºããç©æ¥µçãªæ¹åã«åªããããšãæ¬ ãããŸããã
ã³ã³ãã³ãããŒã±ãã£ã³ã°ã®æåäŸ
ãªãŠã³ãã¡ãã£ã¢ã«ãããã³ã³ãã³ãããŒã±ãã£ã³ã°ã®æåäŸãšããŠãééæ¥çã§ã¯æ²¿ç·ã¬ã€ããããããã®æ è¡ãã©ã³ãªã©ã®æäŸãæããããŸãããããã£ãã³ã³ãã³ãã¯ãŠãŒã¶ãŒã®é¢å¿ãåŒããã·ã§ã¢ãä¿ãèŠçŽ ã«ãªãåŸãŸãã
äŸãšããŠæãããšãããäŒæ¥ã¯å£ç¯ããšã®éå®åè»ãã€ãã³ãã®æ å ±ãçºä¿¡ããããšã«ãããèªè ã«ç¬èªã®æ è¡äœéšãææ¡ããŸãããããã¯èªè ãåŒãã€ããã ãã§ã¯ãªããå®éã®ä¹è»çã®ã¢ããã«ãã€ãªãã£ãŠããŸãã
è¯è³ªãªã³ã³ãã³ããæäŸããããšã§ãé²èŠ§è ã®æåŸ ã«å¿ããã ãã§ãªããæ°ããªå®¢å±€ãéæããçµæãšããŠåçåäžã«è²¢ç®ããããšãå®èšŒãããŠããŸãã
倱æããåŠãã ã¬ãã¹ã³
æåäºäŸã®å察ã«ã倱æäºäŸããåŠã¶ããšãå€ããããŸãããªãŠã³ãã¡ãã£ã¢éå¶ã«ãããŠãå 容ã®æŽæ°é »åºŠãäœãããããå€ãæ å ±ã®æŸçœ®ãªã©ã倱æã®èŠå ãšãªãåŸãŸãã
éå¶ãäžè²«æ§ãæ¬ ããã¿ãŒã²ãããªãŒãã£ãšã³ã¹ã«é¿ãã³ã³ãã³ãã®æäŸãã§ããŠããªãã±ãŒã¹ããããŸãããããã®å€±æã¯ãèªè ã®é¢å¿ã倱ããããµã€ãã®èšªåé »åºŠã®äœäžãæããŸãã
ãããããããã®å€±æããåŠãã ã¬ãã¹ã³ã¯æ¬¡ã®æåã«ç¹ãããŸããå®æçãªã³ã³ãã³ãæŽæ°ãããŠãŒã¶ãŒãã£ãŒãããã¯ãžã®å¯Ÿå¿ãªã©ãèªè ãäœãæ±ããŠããã®ããåžžã«æèããããã«å¿ããããã«ãªãŠã³ãã¡ãã£ã¢ãæ¹åãç¶ãã姿å¢ãéèŠã§ãã
ãŸãšã
ééæ¥çã§æåãåãããªãŠã³ãã¡ãã£ã¢ã¯ãç¬èªã³ã³ãã³ãã®æäŸãéããŠãã©ã³ãèªç¥åºŠãé«ãã顧客ãšã³ã²ãŒãžã¡ã³ããæ·±ããŸãã質ã®é«ãèšäºãåç»ãäŒç»ã»å®ææŽæ°ããããšã§ãä¿¡é Œæ§ãšèŠªè¿æãä¿é²ãããŒã¿åæã§é¡§å®¢ã®ããŒãºãææ¡ããã¯ãã¹ã»ã«ãã¢ããã»ã«ã§å©çãå¢ãããŸããããžã¿ã«åã®æ³¢ã«ä¹ããå é²æè¡ãåãå ¥ããªãããªãŠã³ãã¡ãã£ã¢ã¯ééæ¥çã®æªæ¥ã圢äœããŸããæèšãåŸãæåäºäŸã¯ãããžãã¹ããŒãœã³ã«ãšã£ãŠã®å®è·µã¬ã€ããšãªãã§ãããã