1. ããªãŒã©ã³ã¹ãšã¯ – åºæ¬çãªæŠå¿µã®ç解
ããªãŒã©ã³ã¹ãšã¯ãåã ã®ãããã§ãã·ã§ãã«ãèªå·±ã®ã¹ãã«ãå°éç¥èã掻ãããŠãå人ã§ä»äºãè«ãè² ã£ãŠåã圢æ ãæããŸãã
1.1 ããªãŒã©ã³ã¹ã®å®çŸ©
äžè¬çã«ãããªãŒã©ã³ã¹ãšã¯åºå®ã®éçšå¥çŽãæãããèªå·±ã®å°éç¥èãæè¡ã掻ãããŠãå人ã§å€æ§ãªä»äºãè«ãè² ã£ãŠãããããã§ãã·ã§ãã«ã®ããšãæãèšèã§ããèªèº«ã®ã¹ãã«ãååãšæããèªåèªèº«ã®ããžãã¹ã¢ãã«ãæã£ãŠããã®ãç¹åŸŽçã§ããçŽèš³ãããšããèªç±ãªä»äºäººããæå³ããŸãã
1.2 ããªãŒã©ã³ã¹ãšæ£ç€Ÿå¡ã®éã
ããªãŒã©ã³ã¹ãšæ£ç€Ÿå¡ã®éã«ã¯å€§ããªéãããããŸãããŸããæ£ç€Ÿå¡ã¯äŒæ¥ãšéçšå¥çŽãçµã³ãå®æçãªçµŠäžãçŠå©åçãä¿èšŒãããæ¥åæéãªã©ãäžããããŸããããããããªãŒã©ã³ã¹ã«ã¯æ±ºãŸã£ãéçšäž»ãåºå®ã®çµŠäžã¯ãããŸãããããªãŒã©ã³ã¹ã¯èªå·±ã®ã¹ãã«ãããŒã±ãããã¬ã€ã¹ã§å£²ãã«åºããä»äºãåããããšã§ç¬èªã®åå ¥æºã確ä¿ããŸãããã®ãããåå ¥ã¯äžèŠåã§ãããä¿éºãªã©ã®çŠå©åçãèªå·±è² æ ãšãªãããšãå€ãã§ãã
1.3 ããªãŒã©ã³ã¹ã®çš®é¡ãšäž»ãªæ¥å
ããªãŒã©ã³ã¹ã«ã¯æ§ã ãªçš®é¡ããããŸããããã°ã©ããŒããã¶ã€ããŒãã©ã€ã¿ãŒçãç¹å®ã®ã¹ãã«ã ãã§ãªããã³ã³ãµã«ã¿ã³ããäŒèšå£«ãªã©ãããããå°éè·ã«ããªãŒã©ã³ã¹ã¯ååšããŸããäžè¬çã«ããã®äººãåŸæãšããåéãã¹ãã«ã»ããã«ãããåããããä»äºã¯å€ãããŸãã
ããªãŒã©ã³ã¹ã®äž»ãªæ¥åã¯ãæ°èŠã®é¡§å®¢ç²åŸãæ¢å顧客ãšã®å¥çŽäº€æžãä»äºã®éè¡ãšãã®å質管çããããŠè«æ±æžãçšéã®ç®¡çãªã©å¹ åºãæ¥åãå人ã§è¡ããŸãããã®ãããããªãŒã©ã³ã¹ã«ã¯é«ãèªå·±ç®¡çèœåãæ±ããããŸãã
2. ããªãŒã©ã³ã¹ã«ãªãåã«ç¥ã£ãŠãããããã¡ãªãã
ããªãŒã©ã³ã¹ãšããåãæ¹ã¯å€ãã®èªç±ãèªåããããå®çŸããããšãå¯èœã§ãããäžæ¹ã§äœéšããå¯èœæ§ã®ãããã¡ãªãããææ¡ããŠããããšã倧åã§ãã
2.1 å®å®ããåå ¥ãåŸãããªãå¯èœæ§
ããªãŒã©ã³ã¹ãšããŠåãæ倧ã®ãã¡ãªããã®äžã€ã¯å®å®ããåå ¥ãåŸãããªãå¯èœæ§ã§ãããŸããæ£ç€Ÿå¡ã®ããã«æ¯æå®é¡ã®çµŠäžãæ¯çµŠãããããã§ã¯ãªããèªåã§ä»äºãæ¢ããŠå ±é ¬ãåŸããããåå ¥ãäžå®å®ã«ãªãå¯èœæ§ããããŸããç¹ã«ã¹ã¿ãŒãã¢ããæãªã©ã¯ãåå ¥ãå°ãªããªãææãç¶ããããããŸããã
2.2 èªå·±è²¬ä»»ãæ±ããããç¬ç«æ§
ããªãŒã©ã³ã¹ãšããåãæ¹ã¯ãå šãŠãèªå·±è²¬ä»»ã§è¡ããšããèªåŸæ§ãæ±ããããŸããä»äºã®äŸé Œããªããªã£ãå Žåããå¥åº·ãæãªã£ãæãªã©ã®ãªã¹ã¯ãå šãŠèªåèªèº«ã§è² ãå¿ èŠããããŸãããã®ãããèªå·±ç®¡çã®èœåãäžå¯æ¬ ã§ãã
2.3 ä¿éºã幎éã®èªå·±è² æ
ããªãŒã©ã³ã¹ã§ã¯ãèªèº«ã§ä¿éºæã幎éãè² æ ããããšã«ãªããŸããçµç¹ã«æå±ããŠããã°ããã®äžéšãäŒç€Ÿãè² æ ããŠãããŸãããããªãŒã©ã³ã¹ã§ã¯å šé¡èªå·±è² æ ãšãªããŸãããã®ãããç掻費ã ãã§ã¯ãªããä¿éºæã幎éãå«ããåºè²»ãèšç»ããå¿ èŠããããŸãã
2.4 ã¯ãŒã¯ã©ã€ããã©ã³ã¹ã®èª¿æŽ
äžè¬çã«ãããªãŒã©ã³ã¹ã¯æ¥åã®èªç±åºŠãé«ãåé¢ãæéã®ç®¡çãé£ãããã¯ãŒã¯ã©ã€ããã©ã³ã¹ãä¿ã€ããšãé£ãããšèšãããŠããŸããä»äºãšç掻ã®å£æ ¹ãææ§ã«ãªããã¡ã§ãäŒæ¥ã確ä¿ãã¥ãããšæããããšãããã§ãããã
2.5 æ°èŠæ¡ä»¶ç²åŸã®é£ãã
æ°èŠã®æ¡ä»¶ãç²åŸããããšã¯ãããªãŒã©ã³ã¹ã«ãšã£ãŠåžžã«é£ãã課é¡ã§ããç¹ã«å°éæè¡ããªãå Žåãããããã¯ãŒã¯ãå°ãªãå Žåã«ã¯ãä»äºãç²åŸããã®ã¯äžå±€é£ãããªããŸãããã®ãããèªèº«ã§ã®å¶æ¥æŽ»åãã¹ãã«ã¢ãããæ±ããããŸãã
3. ããªãŒã©ã³ã¹ãçŽé¢ããå ·äœçãªèª²é¡
ããªãŒã©ã³ã¹ãçŽé¢ãã課é¡ã«ã€ããŠè©³ããèŠãŠãããŸãããããããã®èª²é¡ã«å¯Ÿããç解ã¯ãããªãŒã©ã³ã¹ãšããŠçãæ®ãããã«å¿ èŠäžå¯æ¬ ãªã¹ãã«ãéããäžå©ãšãªãã§ãããã
3.1 å¶æ¥åãšäŒç»åãæ±ãããã
ããªãŒã©ã³ã¹ãšããŠäžçªã®èª²é¡ã¯ãä»äºãèŠã€ããããšã§ããæ±ããããã®ã¯å¶æ¥åãšäŒç»åã§ããã¯ã©ã€ã¢ã³ããåŒãã€ããèªåã®ã¹ãã«ã売ã蟌ãããã®å¶æ¥åããããŠãã®ã¯ã©ã€ã¢ã³ããå¿ èŠãšãããµãŒãã¹ãååãæäŸã§ãããããªäŒç»åãå¿ èŠãšãªããŸãããããã®ã¹ãã«ãéããããšã§ãèªåã®äŸ¡å€ãæ確ã«ããã¯ã©ã€ã¢ã³ããšã®è¯å¥œãªé¢ä¿ãç¯ãããšãå¯èœãšãªããŸãã
3.2 ã¹ãã«ã¢ããã®èªå·±æè³
ããªãŒã©ã³ã¹ãšããŠã®ç«¶äºåãä¿ã€ããã«ã¯ãæè¡ã®é²æ©ã«è¿œãã€ããšããç¹ã§ã¹ãã«ã¢ããã®èªå·±æè³ãéèŠã§ããããã¯ãæ°ããæè¡ãåŠã¶ãããŸããŸãªã»ãããŒããã¬ãŒãã³ã°ã«åºåžãããæ°ããæžç±ãèªããšãã£ãè¡åãæå³ããŸããèªå·±æè³ãæ ããšãã¹ãã«ã obsoleteïŒæ代é ãïŒã«ãªãã競äºåã倱ãå¯èœæ§ããããŸãã
3.3 ãããã¯ãŒãã³ã°ãšäººéé¢ä¿ã®æ§ç¯
ããªãŒã©ã³ã¹ãšããŠã®æåã¯ãè¯å¥œãªäººéé¢ä¿ãšåŒ·åºãªãããã¯ãŒã¯ã«å€§ãã«äŸåããŸãã客芳çãªèŠç¹ããããžãã¹ã®ã¢ã€ãã¢ãè©äŸ¡ããŠããã人ã ãããªãã®ã¹ãã«ãä»ã®æœåšçãªã¯ã©ã€ã¢ã³ãã«æšèŠããŠããã人ã ãšã®åŒ·åºãªé¢ä¿ããããžãã¹æé·ã®éµãæ¡ã£ãŠããŸãããããã¯ãŒãã³ã°ãšäººéé¢ä¿ã®æ§ç¯ã¯æéãšåŽåãå¿ èŠãšããŸãããé«ãå ±é ¬ãèŠèŸŒãŸããæè³ã§ãã
3.4 æé管çãšèªå·±ç®¡ç
ããªãŒã©ã³ã¹ã¯èªåèªèº«ãå šãŠã管çããå¿ èŠããããŸãããããããããããžãã¹ã®å šãŠãããªãã®è©ã«ããã£ãŠããããã§ããæé管çãšèªå·±ç®¡çã¯é£ãããç®æšèšå®ãåªå é äœä»ããèªå·±èŠåŸãæ±ããããŸããããããã§ããã°ãä»äºã®è³ªãåäžãããã¯ã©ã€ã¢ã³ãã®æåŸ ãè¶ ããçµæãæäŸããããšãå¯èœã§ãã
3.5 財å管çåé¡
ããªãŒã©ã³ã¹ãšããŠãç¯çšå¯Ÿçã貯èãéè·è³éã®èšç»ãäºæãã¬çµè²»ã®ã«ããŒãªã©ã財å管çãæ±ããããŸããå°éçãªç¥èãå¿ èŠãªãããç°¡åãªãã®ã§ã¯ãããŸããããããã財å管çã«ç¿çããããšã¯ãããªãŒã©ã³ã¹ãšããŠã®æåã«åããéèŠãªã¹ãããã§ãã
4. ããªãŒã©ã³ã¹ãšããŠçãæ®ãããã®æŠç¥
ããªãŒã©ã³ã¹ãšããŠæåããããã«ã¯ãçãæ®ãæŠç¥ãå¿ èŠã§ããããã§ã¯åå ¥ã®å®å®åããããã¯ãŒãã³ã°ãã¹ãã«ã¢ãããæé管çã財å管çã«ã€ããŠçŽ¹ä»ããŸãã
4.1 åå ¥ãå®å®ãããæ¹æ³
åå ¥ãå®å®ãããäžã€ã®æ¹æ³ã¯é·æå¥çŽã®ç¢ºä¿ã§ããå®æçã«äœæ¥ãäŸé ŒããŠãããã¯ã©ã€ã¢ã³ããäŒæ¥ãšå¥çŽãçµã¶ããšã§ãäžå®ã®åå ¥ãœãŒã¹ã確ä¿ã§ããŸãããŸããè€æ°ã®ã¯ã©ã€ã¢ã³ããæã€ããšã§ãªã¹ã¯ãåæ£ãããæ¹æ³ããããŸããããã«ãããäžã€ã®ä»äºããªããªã£ãå Žåã§ãä»ã®ã¯ã©ã€ã¢ã³ãããã®åå ¥ã«ãã£ãŠçèšãç«ãŠãããšãå¯èœãšãªããŸãã
4.2 ãããã¯ãŒãã³ã°ã®éèŠæ§ãšãã®æ¹æ³
ããªãŒã©ã³ã¹ãšããŠã®ã¯ãŒã¯ã©ã€ãã«ãããŠããããã¯ãŒãã³ã°ã¯éåžžã«éèŠã§ããå€å²ã«ããã人ã ãšã€ãªããããšã§æ°ããæ¡ä»¶ã®æ å ±ãåŸãããã ãã§ãªããå ±éã®èå³ãæã€ä»ã®ããªãŒã©ã³ãµãŒãšã®äº€æµã«ãã£ãŠæ°ããªèŠç¹ãã¢ã€ãã¢ãåŸãããšãå¯èœãšãªããŸããã»ãããŒããã¬ãŒãã³ã°ããªã³ã©ã€ã³ã®ã³ãã¥ããã£ã«åå ããããšã§ãããã¯ãŒãã³ã°ãå§ããããšãã§ããŸãã
4.3 ã¹ãã«ã¢ããã®å ·äœçãªæŠç¥
ã¹ãã«ãç¶ç¶çã«åäžãããããšã¯ããªãŒã©ã³ã¹ã®æ¥çžŸã«çŽçµããŸãããªã³ã©ã€ã³ã§æäŸãããŠããå€ãã®ã³ãŒã¹ãè¬åº§ãçšããŠã¹ãã«ã身ã«ã€ããããšãã§ããŸãããŸããæ°ããªå°éé åãéæããããšã§ã競äºåã匷åããæŽãªãåå ¥æºãéãããšãå¯èœã§ãã
4.4 çç£æ§ãé«ããæé管çãã¯ããã¯
çç£æ§ãé«ããããã®æé管çã¯ãããªãŒã©ã³ã¹ã«ãšã£ãŠå¿ é ã®ã¹ãã«ã§ããã¿ã€ã ããããã³ã°ãããªãã¡äžæ¥ã®æéãç¹å®ã®äœæ¥ã«å²ãåœãŠãææ³ããã¿ã¹ã¯ã25åäœæ¥ããŠ5åäŒæ©ãããšãããã¢ããŒããã¯ããã¯ãªã©ãããã€ãã®ææ³ããããŸããæé©ãªæ¹æ³ã¯ãåå人ã®ä»äºã¹ã¿ã€ã«ã奜ã¿ã«ãããŸãã®ã§ãè²ã è©ŠããŠã¿ãããšãå¿ èŠã§ãã
4.5 æ£ãã財å管çãšä¿éºã«ã€ããŠ
ããªãŒã©ã³ã¹ãšããŠã®åå ¥ã¯äžå®å®ã§ããããããã£ãããšãã財å管çãæ±ããããŸããç¯çŽãšè²¯èã«ãã£ãŠå®å®ããç掻ãç¶æããããšãéèŠã«ãªããŸãããŸããèªèº«ã®å¥åº·ãå®ãããã«é©åãªä¿éºãéžã¶ããšã倧åã§ããç¹ã«èªç±æ¥ãšããŠåãå Žåãç æ°ãã±ã¬ã«ããåãæã®æžå°ã¯å€§ããªãªã¹ã¯ãšãªããŸãã®ã§ãé©åãªä¿éºéžã³ã¯æ ã£ãŠã¯ãªããŸããã
5. ããªãŒã©ã³ã¹ãžã®è»¢è·ãæåãããããã®ãã§ãã¯ãªã¹ã
ããªãŒã©ã³ã¹ãžè»¢è·ããéããã®æåã®éµãæ¡ãã®ã以äžã®4ã€ã§ãããŸããèªå·±åæãšåžå Žèª¿æ»ã次ã«ãããªãŒã©ã³ã¹ãšããŠã®ããžã§ã³ãšç®æšèšå®ãããã«ã転è·èšç»ã®äœæãšè¡åããããŠã転è·åŸã®ç掻èšèšã
5.1 èªå·±åæãšåžå Žèª¿æ»
ãŸãã¯èªåãäœãåŸæãšããã©ããªã¹ãã«ãæã£ãŠããã®ããç解ããŸããããåæã«ããã®ã¹ãã«ãåžå Žã§ã©ã®çšåºŠã®éèŠãããã®ãã調æ»ããŸããããã«ãããèªåãæäŸã§ãã䟡å€ãšåžå Žã®èŠæ±ãç §ããåãããã©ã®çšåºŠã®äŸ¡æ Œèšå®ãä»äºéãèŠèŸŒããã®ããäºæž¬ããããšãã§ããŸãã
5.2 ããªãŒã©ã³ã¹ãšããŠã®ããžã§ã³ãšç®æšèšå®
ããžã§ã³ãšç®æšèšå®ã¯è¡åã®éããã¹ãšãªããŸããèªåãã©ã®ãããªããªãŒã©ã³ã¹ã«ãªãããã®ããå ·äœçãªããžã§ã³ãæããŸãããããŸãããã®ããžã§ã³ãå®çŸããããã®çæç®æšãšé·æç®æšãèšå®ããŸããããããæ確ã«ãªãããšã§ãæ¥ã ã®è¡åãæå³ãæã¡ãã¢ãããŒã·ã§ã³ã®ç¶æã«ãã€ãªãããŸãã
5.3 転è·èšç»ã®äœæãšè¡å
èšç»ã¯å®è¡ã®åæã§ããå ·äœçãªè¡åèšç»ãç«ãŠããã®èšç»ã«åŸã£ãŠè¡åããŸããèšç»ã«ã¯ãç®æšéæã®ããã®ã¹ã±ãžã¥ãŒã«ãå¿ èŠãªè³æºãæèœããªã¹ã¯ç®¡çãªã©ãçã蟌ã¿ãŸãããããŠããã®èšç»éãã«ç©æ¥µçã«è¡åããããšã§ãããªãŒã©ã³ã¹ãšããŠã®éãåãéããŸãã
5.4 転è·åŸã®ç掻èšèš
ããªãŒã©ã³ã¹ãšããŠç掻ãããããã«ã¯ãäºãç掻èšèšãç«ãŠãããšã倧åã§ããèªåãåãæéãäŒãæéãã©ã®ãããã®åå ¥ã確ä¿ããããªã©ãèšç»ã«èœãšã蟌ã¿ãŸãããŸããäºæãã¬äºæ ã«åããŠè²¯éèšç»ãç«ãŠãã®ãéèŠã«ãªãã§ãããããããã®ç掻èšèšã«ãããããªãŒã©ã³ã¹ãšããŠã®ç掻ãããå®å®ããŸãã
6. ãŸãšã
ããªãŒã©ã³ã¹ãšããåãæ¹ã¯èªç±åºŠãé«ããäžèŠé åçã«èŠããŸãããå šãŠèªå·±è²¬ä»»ã§é²ããŠãããªããã°ãªããªããšããåŽé¢ããããŸããç¹ã«ãå®å®ããåå ¥ã®ç²åŸãèªå·±ç®¡çèœåãå¶æ¥åãªã©ãæ±ããããç¹ã¯ãç¥ã£ãŠãããŠæã¯ãããŸããã
ãŸããããªãŒã©ã³ã¹ã¯äžäººã§ä»äºãé²ããããšãå€ããããèªåã§ã¹ãã«ã¢ãããèšç»ãããããéè¡ããèœåãæ±ããããŸãããããã¯ãŒãã³ã°ãæèçã«è¡ããèªåã®ããžã·ã§ã³ãæ確ã«ããŠããããšãéèŠãšãªãã§ãããã
ãããŠããããã®èª²é¡ãä¹ãè¶ããŠããªãŒã©ã³ã¹ãšããŠçãæ®ãããã«ã¯ãèªå·±åæãåžå Žèª¿æ»ãåºã«ããããžã§ã³ãšç®æšèšå®ããããŠãã®å®è¡ãéåžžã«éèŠã§ãã
以äžãèžãŸããããªãèªèº«ãããªãŒã©ã³ã¹ãšããŠåãããšã«åããŠãããã©ãããå·éã«å€æããææã«ããŠããã ããã°ãšæããŸããäžèšã®åé ç®ããã£ãããšç解ããããªãŒã©ã³ã¹è»¢è·ã®æºåãšå®è¡ã«åããŠãäžæ©äžæ©é²ãã§ãããŸãããã