ããŒã¿åæã®ãã¯ãŒã¢ããã«ã¯ãçµ±åããéµãšãªããŸããããžãã¹ãªãŒããŒã®çæ§ãChatGPTãšTreasure Dataãçµã¿åãããããšã§ãããŒã¿ã®æŽ»çšæ¹æ³ãé©åœçã«å€ãããŸãããã®ãªãŒãæã§ã¯ãChatGPTã®AIæè¡ãšTreasure Dataã®ããŒã¿ãã©ãããã©ãŒã ãåŠäœã«ã·ãŒã ã¬ã¹ã«é£æºããããŒã¿åæãããæ·±ããã¹ããŒãã£ãŒã«ããããŠå¹æçã«è¡ããããã«ãªãããç°¡æœã«ã玹ä»ããŸããããžãã¹ææãå éããããã®é©åœçã¢ãããŒãããæ¯éãšããäžèªãã ããã
1. ChatGPTãšTreasure Dataã®çµ±åã«ããããŒã¿åæé©åœ
1.1 å°å ¥ã®èæ¯ãšChatGPTã®ç¹åŸŽ
ããŒã¿é§ååã®ææ決å®ããã»ã¹ãããžãã¹æé·ã®éµãšãããçŸä»£ã«ãã£ãŠãå€ãã®äŒæ¥ãæ°ããªè§£æããŒã«ãå°å ¥ããŠããŸããããã§æ³šç®ãããŠããã®ããèªç¶èšèªåŠçã«ç¹åããæ©æ¢°åŠç¿ã¢ãã«ãChatGPTã§ãããã®AIã¯ãŠãŒã¶ãŒãå ¥åããããã¹ãã«å¯ŸããŠã人éãšåæ§ã®ã³ãã¥ãã±ãŒã·ã§ã³æŽå¯åãæäŸããå¹ççãªããŒã¿åæãå¯èœãšããŸãã
ChatGPTã¯ããã®é«åºŠãªæç« çæèœåã«ããããŠãŒã¶ãŒã®ã¯ãšãªã«è¿ éãã€è©³çŽ°ã«å¿çããããšãã§ããŸãããŸããåŠç¿æ©èœãæã€ãããæéãçµã€ã«ã€ããŠããæ£ç¢ºãªæ å ±æäŸãè¡ãããã«é²åããŸãããããã®ç¹åŸŽãããChatGPTã¯ãè€éãªããŒã¿ã»ããã®è§£æã«ããã£ãŠæ¥µããŠæå¹ãªããŒã«ãšãªã£ãŠããŸãã
ããããªãããChatGPTåäœã§ã¯å€§èŠæš¡ãã€æ£åšããããŒã¿ãžã®ã¢ã¯ã»ã¹ãåŠçã®é¢ã§éçããããããã§Treasure Dataã®å°å ¥ãå¿ èŠãšãããŸãããTreasure Dataã¯ããšã³ã¿ãŒãã©ã€ãºã¬ãã«ã®ããŒã¿ç®¡çããµããŒãããã¯ã©ãŠããµãŒãã¹ã§ãããChatGPTãšã®çµ±åã«ãããããŒã¿ã®åéããåæãŸã§ã®ããã»ã¹ãå¹çåããŸãã
1.2 Treasure Dataã®åœ¹å²ãšæ©èœè§£èª¬
Treasure Dataã¯ãåæ£ããããŒã¿ã®çµ±åãæ¯æŽããäŒæ¥ã«ãšã£ãŠå©çšäŸ¡å€ã®é«ãæŽå¯ãæäŸããããŒã¿ãããžã¡ã³ããã©ãããã©ãŒã ã§ãã顧客è¡åã®åæã売äžäºæž¬ãããŒã±ãã£ã³ã°ãªãŒãã¡ãŒã·ã§ã³çãå€å²ã«ãããæ¥åãžã®æŽ»çšãæåŸ ãããŠããŸãã
äž»ãªæ©èœãšããŠã¯ã第äžã«ãããŒã¿ã®åéãšçµ±åãæããããŸããããŸããŸãªãœãŒã¹ããåŸãããããŒã¿ãäžåºŠã«åŠçããåäžã®ããŒã¿ããŒã¹ã«çµ±åããããšãå¯èœã§ãã次ã«ãé«åºŠãªåæãå®è£ å¯èœãªæè»æ§ããããŸããTreasure Dataã¯ãæ©æ¢°åŠç¿ã¢ãã«ãçµã¿èŸŒã¿ãäŒæ¥ãç¬èªã®ããžãã¹ããžãã¯ã«åºã¥ããåæãè¡ãããã©ãããã©ãŒã ãæäŸããããšãã§ããŸãã
ãŸããTreasure Dataã¯ãã·ã³ãã«ãªããã·ã¥ããŒããèŠèŠçãªã¬ããŒããéããŠããŒã¿ãããããããæ瀺ããŸããããã«ãããåŸæ¥å¡ã¯æè¡çãªå°éç¥èããªããŠãæŽå¯ãåŸãããšãã§ããããã«ãªããçµç¹å šäœã§ããŒã¿ããªãã³ãªææ決å®ãè¡ãããšã容æã«ããŸãã
1.3 çµ±åã®ã¡ãªãããšããžãã¹ãžã®åœ±é¿
ChatGPTãšTreasure Dataã®çµ±åã¯ããã®æè»æ§ãšã¹ã±ãŒã©ããªãã£ã«ãããŠå€§ããªã¡ãªããããããããŸããããã®çµ±åã«ããããŠãŒã¶ãŒã¯è€éãªããŒã¿ã»ããã«å¯Ÿããã¯ãšãªãèªç¶èšèªã§ç°¡åã«è¡ãããšãå¯èœãšãªããTreasure Dataã®åŒ·åãªããŒã¿åŠçæ©èœãšåãããŠããããŸã§ã«ãªãé床ã§ã®ã€ã³ãµã€ãç²åŸãå®çŸããŸãã
ããžãã¹ãžã®åœ±é¿ãšããŠãäŒæ¥ã¯ããŒã¿ã掻çšããè¿ éãªææ決å®ãè¡ãããšãã§ããããã«ãªããŸãããã®çµ±åã«ãã£ãŠãããŒã±ãã£ã³ã°ãã£ã³ããŒã³ã®å¹æ枬å®ã顧客ã®è³Œå ¥ãã¿ãŒã³ã®è§£æã競åä»ç€Ÿãšã®æ¯èŒåæçãããŸããŸãªåæããªã¢ã«ã¿ã€ã ã§è¡ããããã«ãªã£ãã®ã§ãã
ãŸããçµç¹å ã®ããŒã¿å©çšæåã®ä¿é²ã«ãå¯äžããŠããŸããåŸæ¥å¡ãç°¡åã«ããŒã¿ã«ã¢ã¯ã»ã¹ãããã®èŠèã掻ããããšã§ãã€ãããŒã·ã§ã³ã®æ©äŒãå¢ãããçµç¹å šäœã§ã®ããŒã¿ãªãã©ã·ãŒãåäžãããããšãã§ããã®ã§ãã
1.4 çŸä»£ã®ããŒã¿åŠçã«ãããAIã®å©ç¹
AIã¯ãããã°ããŒã¿ãåŠçããæå³ã®ããæŽå¯ãæäŸããããã®éèŠãªããŒã«ãšããŠç¢ºç«ãããŠããŸããç¹ã«ChatGPTã®ãããªèªç¶èšèªåŠçèœåãæã€AIã¯ãåŸæ¥ã®ããŒã¿åæææ³ãããã¯ããã«å¹ççã§çŽæçãªã¢ãããŒããæäŸããŸãã
AIãå©çšããããšã§ããã¿ãŒã³èªèãäºæž¬åæãææ åæãšãã£ãé«åºŠãªããŒã¿åŠçãèªååããã人éã®åæè ã«ã¯å°åºã§ããªãé床ã§ã®åŠçãå¯èœã«ãªããŸããããã«ãããçµç¹ã¯æéãç¯çŽããéäžãã¹ãåé¡è§£æ±ºãæŠç¥ç«æ¡ã«ããå€ãã®ãªãœãŒã¹ãå²ãåœãŠãããšãã§ããŸãã
ãŸããAIã«ããèªååã¯ããšã©ãŒçºçã®ãªã¹ã¯ãæžå°ãããããŒã¿ã®å質ãšä¿¡é Œæ§ãåäžãããŸãããã®ããã«ãAIã¯ããŒã¿é§ååã®çŸä»£ããžãã¹ã«ãããŠäžå¯æ¬ ãªååšã§ãããChatGPTãšTreasure Dataã®ãããªããŒã«ã®çµ±åã¯ããããé¡èã«è¡šããŠããäžäŸã§ãã
2. å®è·µçChatGPTå©çšæ³ïŒTreasure Dataã掻çšããããŒã¿æŽ»æ§å
2.1 ããŒã¿æŽ»æ§åã®æ矩ãšææ³
ããŒã¿æŽ»æ§åã¯ãå¯ãããŠããããŒã¿ãããžãã¹äŸ¡å€ã«å€æããããã®ããã»ã¹ã§ããããžãã¹ãçŽé¢ããè€éãªèª²é¡ã解決ããããã«ã¯ãéãã質ã®é«ãæ å ±ãå¿ èŠãšãããŸãããã®æ®µéã§ãããŒã¿æŽ»æ§åãéèŠãªåœ¹å²ãæãããŸãã
掻æ§åææ³ã«ã¯ãç°ãªãããŒã¿ãœãŒã¹ãé£æºãããããŒã¿ã€ã³ãã°ã¬ãŒã·ã§ã³ãããŒã¿ã¯ã¬ã³ãžã³ã°ããããŠé«åºŠãªåæãå«ãŸããŸãããããã¯å šãŠããŒã¿ãå®çšçãªã€ã³ãµã€ããžãšå€è²ãããããã«äžå¯æ¬ ã§ããã¯ãªãªãã£ã®é«ãããŒã¿ã¯ãäŒæ¥ãåžå Žã®ããŒãºã«è¿ éã«å¿ãã競åä»ç€Ÿã«å·®ãã€ããåãšãªããŸãã
çŸä»£ã§ã¯ããã¯ãããžãŒã®é²åã«ãã£ãŠããããã®ææ³ãå¹ççã«å®æœããããšãå¯èœã«ãªããŸãããAIãæ©æ¢°åŠç¿æè¡ã掻çšããããŒã¿ã»ããã®æŽå¯ãæ·±ããããšã§ãããŒã¿æŽ»æ§åã¯äžå±€ã®æ矩ã垯ã³ãŠããŠããŸãã
2.2 ChatGPTãçšããããŒã¿åææé
ChatGPTã¯ã匷åãªèšèªç解èœåãæèŒããããŒã«ãšããŠãããŒã¿åæã«é©åœããããããŠããŸããåææé ã¯ãŸããChatGPTã«ãã£ãŠããŒã¿ã»ããããé¢é£ããæ å ±ãæœåºããããã解éããããšããå§ããŸããããã«ããã察話圢åŒã§ããŒã¿ã«é¢ãã質åãå¯èœãšãªããŸãã
次ã«ãChatGPTã¯ãã®è§£éãåºã«ãããè€éãªããŒã¿ã¯ãšãªã®äœæãæ¯æŽããŸããèªç¶èšèªã§è³ªåãè¡ããããŒã¿ããå ·äœçãªçããåŸãããšãã§ããŸããããã¯ãåŸæ¥ã®ããŒã¿åæã§ã¯èããããªãã£ãã¹ããŒããšã¢ã¯ã»ã·ããªãã£ãå®çŸããŸãã
ããã«ãChatGPTã¯æ§ã ãªããŒã¿ãã€ã³ãã«å¯ŸããåŸåããã¿ãŒã³ãèå¥ããã®ã«åœ¹ç«ã¡ãŸããå°éçãªããŒã¿åæã¹ãã«ããªããŠãŒã¶ãŒãçŽæçãªã€ã³ã¿ãã§ãŒã¹ãéããŠåæãè¡ããããŒã¿ã®ç䟡ãåŒãåºãã®ã«è²¢ç®ããŸãã
2.3 Treasure Dataã§ããŒã¿ãæŽçã»å¯èŠå
Treasure Dataã¯ãèšå€§ãªéã®ããŒã¿ãç¬æã«æŽçããæçãªæ å ±ã«å€æãããšã³ã¿ãŒãã©ã€ãºåã顧客ããŒã¿ãã©ãããã©ãŒã ïŒCDPïŒã§ãããã®ã·ã¹ãã ã¯ããŒã¿ã®éçŽãšæŽçãåçåããäŒæ¥ãæã€æ å ±ã®è³ªãé«ããŸãã
ããŒã¿ã®å¯èŠåã¯ãTreasure Dataã®æ žãšãªãæ©èœã®äžã€ã§ãããããŒã¿ãã°ã©ãããã£ãŒããšãã£ãçŽæçãªåœ¢ã§è¡šç€ºããŸããããã«ãããéå°é家ã§ãã£ãŠãããŒã¿ããæŽå¯ãæœåºãããããªããŸãã
ãŸããTreasure Dataã¯æ§ã ãªããŒã¿ãœãŒã¹ã®æ å ±ãçµ±åãããŠãŒã¶ãŒãç·åçãªãã¥ãŒãæã€ããšãå¯èœã«ããŸããããã¯ãããŒã¿ã暪æçã«ç解ããããžãã¹ã®ææ決å®ãæ¯æŽããããã«æ¥µããŠéèŠã§ãã
2.4 ããŒã¿æŽ»æ§åã«ããææ決å®ã®æé©å
ããŒã¿æŽ»æ§åã¯ãçµå¶å±€ã®ææ決å®ãå¹çåããæé©åããããã®ã«ã®ãæ¡ãããã»ã¹ã§ãã掻æ§åãããããŒã¿ã¯ãããžãã¹ãçŽé¢ãããªã¹ã¯ãè©äŸ¡ããæ°ããªãã£ã³ã¹ãèŠã€ããäžã§ã®è²Žéãªè³æºãšãªããŸãã
ææ決å®ããã»ã¹ã«ãããŠã掻æ§åãããããŒã¿ã¯ãæ£ç¢ºæ§ãæå®ãåŸãã¢ããã€ã¹ãæäŸãããããéèŠãªåœ¹å²ãæãããŸããåæçµæã¯ãæŠç¥ã®æ¹åæ§ãå®è¡èšç»ã®èšèšã«çŽæ¥çãªåœ±é¿ãäžããããšã«ãªããŸãã
æçµçã«ãããŒã¿æŽ»æ§åãé²ããããšã§ãäŒæ¥ã¯é©æ°çãªè£œåéçºãå¹æçãªããŒã±ãã£ã³ã°æŠç¥ããããŠé¡§å®¢äœéšã®åäžãå®çŸããããšãã§ããã®ã§ããææ·ãã€ããŒã¿é§ååã®ã¢ãããŒãã¯ãããžãã¹ã®æç¶å¯èœãªæé·ãä¿ããŸãã
3. ChatGPTãšTreasure Dataã«ããããŒã±ãã£ã³ã°å¹æã®æ倧å
ããžãã¹ã®äžçã«ãããŠããŒã±ãã£ã³ã°ã®å¹æãæ倧åããããšã¯ãäŒæ¥æé·ã®ããã«äžå¯æ¬ ã§ããé«åºŠåããåžå Žç°å¢ã®äžã§ãChatGPTãšTreasure Dataã¯ç»æçãªããŒã±ãã£ã³ã°æŠç¥ã®æ§ç¯ãæ¯æŽããŸãããã®èšäºã§ã¯ããã®2ã€ã®ããŒã«ãã©ã®ããã«é£æºããŠããŒã±ãã£ã³ã°æŽ»åã匷åã§ããã®ããæ¢ããŸãã
ChatGPTã¯ãªãŒãã³AIã«ãã£ãŠéçºããã匷åãªèªç¶èšèªåŠçããŒã«ã§ããããªã¢ã«ã¿ã€ã ã§ã®é¡§å®¢å¯Ÿè©±ãåãåãããžã®è¿ éãªå¯Ÿå¿ãå¯èœã§ããäžæ¹ã§ãTreasure Dataã¯é¡§å®¢ããŒã¿ãã©ãããã©ãŒã ïŒCDPïŒãšããŠãããŸããŸãªããŒã¿ãœãŒã¹ããã®èšå€§ãªæ å ±ãçµ±åããåã ã®é¡§å®¢ã«å¯ŸããŠããããŒãœãã©ã€ãºãããããŒã±ãã£ã³ã°ã¢ãããŒããæäŸããããšãã§ããŸãã
ãã®2ã€ãçµã¿åãããããšã§ãããŒã±ãã£ã³ã°ããŒã ã¯ããŒã¿é§ååã®ææ決å®ãè¡ããã¿ãŒã²ãããªãŒãã£ãšã³ã¹ãšã®é¢ä¿ã匷åããæçµçãªå£²ãäžããåäžãããå¯èœæ§ãåºãããŸãã以äžãå ·äœçãªæŽ»çšæ¹æ³ã綎ããŸãã
3.1 ããŒã±ãã£ã³ã°ããŒã¿ã®éèŠæ§
çŸä»£ã®ããŒã±ãã£ã³ã°æŠç¥ã§ã¯ãããŒã¿åæã®ç²ŸåºŠãæåãåããéµãšãªããŸããäŒæ¥ã¯æ¥ã èšå€§ãªéã®ããŒã¿ãåéããŠããŸããããã®ããŒã¿ã掻ããã«ã¯é©åãªåæããŒã«ãšæŠç¥ãäžå¯æ¬ ã§ããTreasure Dataã¯ãã®ç¹ã§åªãã解決çãæäŸããããŒã±ãã£ã³ã°ããŒã¿ã®åéãã解æãŸã§ãäžå çã«ç®¡çããããšãã§ããŸãã
æ£ç¢ºãªããŒã¿åæã«ããã顧客ã®è³Œå ¥ãã¿ãŒã³ãè¡ååŸåã奜ã¿ãªã©ã®æ·±ãæŽå¯ãåŸãããšãå¯èœã«ãªããŸãããã®æŽå¯åã¯ã補åããµãŒãã¹ã®æ¹åãã¿ãŒã²ãã£ã³ã°ã®ç²ŸåºŠåäžããããŠæçµçã«ã¯é¡§å®¢æºè¶³åºŠãšãã€ã€ã«ãã£ã®å¢é²ã«çŽçµããŸãã
ããŒã¿ãåºç€ãšããæŠç¥ã¯ã競äºã®æ¿ããåžå Žã«ãããŠäŒæ¥ãç¶ç¶çãªæé·ãéããããã®éèŠãªèŠçŽ ã§ãããæ£ç¢ºãªæ å ±ãåŸãããšã§åžå Žã®å€åã«è¿ éã«å¯Ÿå¿ããããšãå¯èœãšãªããŸãã
3.2 顧客ç解ãæ·±ããæ å ±åé
ChatGPTã®åŒ·ã¿ã®äžã€ã¯ãæ¥ã ã®é¡§å®¢ãšã®ãããšããã䟡å€ããã€ã³ãµã€ããæœåºããããšã«ãããŸãã顧客ãã©ã®ãããªåé¡ãæ±ããŠããããäœãæ±ããŠããã®ãããšãã£ãçã®å£°ãããŒã¿ãšããŠåéããããšãå¯èœã§ãã
Treasure Dataã掻çšããããšã§ããã®ããã«åéããçã®ããŒã¿ãåæãã顧客ã®ããŒãºããã詳现ã«ææ¡ããããšãã§ããŸããäŸãã°ã顧客ã®ãµããŒããªã¯ãšã¹ãã®å 容åæãéããŠã補åã®äžå ·åãæœåšçãªæ¹åç¹ãèŠã€ãåºãããšãã§ããŸãã
ãŸãã顧客察話ã®å±¥æŽãåæããããšã§ã顧客ãã©ã®æ®µéã§è³Œå ¥ãèºèºããã®ãããã©ã®ãããªæ å ±ãå¿ èŠãšããŠããã®ããšãã£ããã¿ãŒã³ãèå¥ããããšãå¯èœã«ãªããŸããããã«ãããããŒã±ãã£ã³ã°ãã»ãŒã«ã¹ã®ã¢ãããŒãã现ãã調æŽããã³ã³ããŒãžã§ã³ãä¿é²ããããšãã§ããã®ã§ãã
3.3 ãã£ã³ããŒã³æé©åãžã®å¿çšäºäŸ
Treasure DataãšChatGPTãçµã¿åãããããšã§ããã£ã³ããŒã³ã®æé©åã¯æ°ããªæ¬¡å ã«éããŸããäŸãã°ãéå»ã®ãã£ã³ããŒã³ã®ããŒã¿ãåæããŠã顧客ãæãåå¿ã瀺ããã¡ãã»ãŒãžããªãã¡ãŒãç¹å®ããããšãå¯èœã§ãã
ChatGPTã¯ãã®åæçµæãåºã«ã顧客ããšã«æé©åãããã³ãã¥ãã±ãŒã·ã§ã³ãèªåçã«è¡ãããšãã§ããŸããããã«ãããåå¥ã®å¯Ÿè©±ãéããããŒãœãã©ã€ãºããããªãã¡ãŒã®æäŸãå®çŸããŸãã
ãã®ãããªã¢ãããŒãã¯ã顧客äžäººã²ãšãã®æåŸ ã«å¿ããªããããæåäœæ¥ãæžå°ãããããšã«ãç¹ãããŸããçµæãšããŠãããŒã±ãã£ã³ã°ããŒã ã¯æŠç¥ç«æ¡ãšããè€éãªã¿ã¹ã¯ã«éäžããããšãã§ãããã£ã³ããŒã³ã®ææãåäžãããªãããªãã¬ãŒã·ã§ãã«ã³ã¹ããåæžããããšãå¯èœã«ãªããŸãã
3.4 ROIåäžã®ããã®åææŠç¥
æè³å¯Ÿå¹æïŒROIïŒã®åäžã¯ãäŒæ¥ãæç¶å¯èœãªæé·ãéæããäžã§éèŠãªèŠçŽ ã§ããTreasure Dataã掻çšããããšã§ãããŒã±ãã£ã³ã°ã®å¹æãå®éçã«åæããã©ã®æŠç¥ãæ倧ã®ãªã¿ãŒã³ãããããããèŠæ¥µããããšãã§ããŸãã
顧客ã®ã©ã€ããµã€ã¯ã«å šäœã远跡ããããããã®ã¿ãããã€ã³ãã§çºçããã³ã³ããŒãžã§ã³ã顧客ã®åå¿ã詳现ã«åæããããšã§ãããå¹ççãªäºç®é åãè¡ãããšãã§ããŸããããã«ãããå šäœçãªããŒã±ãã£ã³ã°ã®ã³ã¹ããåæžãã€ã€ãåçã®åäžãå³ãããšãå¯èœã§ãã
ãŸããChatGPTã掻çšããããšã§ã顧客ããã®ãã£ãŒãããã¯ããªã¢ã«ã¿ã€ã ã«åéãããã®ããŒã¿ãå³åº§ã«Treasure Dataãžãã£ãŒãããããšãã§ããŸãããã®è¿ éãªãã£ãŒãããã¯ã«ãŒãããããŒã±ãã£ã³ã°ã®èª¿æŽãå éããåžžã«æé©ãªROIå®çŸãžãšå°ããŸãã
4. ChatGPTãšTreasure DataãçšãããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®åäžæŠç¥
ChatGPTãšTreasure Dataã®çµã¿åããããããžãã¹ã«ããã顧客ãšã³ã²ãŒãžã¡ã³ãã®æé©åã«ã©ã®ããã«åœ¹ç«ã€ã®ããæãäžããŸãããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒUXïŒã®è³ªãããŠãŒã¶ãŒã®ãã©ã³ãå¿ èª åºŠãæºè¶³åºŠã«çŽçµããçŸä»£ã«ãããŠãããŒã¿ããªãã³ãªã¢ãããŒãã¯å¿ èŠäžå¯æ¬ ã§ãã
4.1 ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®éèŠæ§
ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã¯ã補åããµãŒãã¹ãå©çšããéçšå šäœã«ããããŠãŒã¶ãŒã®ææ ãèªèãæããŸãããŠãŒã¶ãŒãå¿«é©ã§ãçŽæçã«æäœã§ããç°å¢ãæäŸããããšããç¶ç¶å©çšãžãšã€ãªãããŸãã
çŸä»£ã§ã¯ãŠãŒã¶ãŒãæ±ããæ å ±ããµãŒãã¹ãžã®ã¢ã¯ã»ã¹ãç¬æã«è¡ãããããUXã®åªå£ãããžãã¹ã®æåãåããèŠå ãšãªã£ãŠããŸãããŠãŒã¶ãŒã®æåŸ ãç解ãããããæºãããããããã¯è¶ ããããšãæ±ããããŸãã
Treasure Dataã®ãããªã«ã¹ã¿ããŒããŒã¿ãã©ãããã©ãŒã ãå©çšããããšã§ãããžãã¹ã¯é¡§å®¢ã®è¡åã奜ã¿ãæ·±ãç解ããããã«åãããUXãèšèšããããšãå¯èœã«ãªããŸãã
4.2 ããŒãœãã©ã€ãºã®åŒ·å
ããŒãœãã©ã€ãºã¯ããŠãŒã¶ãŒäžäººã²ãšãã«åãããäœéšãæäŸããããšã§ãUXãæ Œæ®µã«åäžãããŸããChatGPTãçšããŠãŠãŒã¶ãŒãšã®å¯Ÿè©±ãèªç¶ã«è¡ããTreasure Dataã§åéããããŒã¿ãåºã«ããŒãœãã©ã€ãºãå®çŸã§ããŸãã
ããŒã¿ã¯ãŠãŒã¶ãŒã®éå»ã®è³Œå ¥å±¥æŽãé²èŠ§è¡åãªã©ããæŽå¯ãåŸãããã®è²Žéãªæ å ±æºã§ãããããã®æ å ±ãåæããåã ã®ãŠãŒã¶ãŒã«åã£ãããããååãã³ã³ãã³ããææ¡ã§ããŸãã
ããã«ããããŠãŒã¶ãŒã¯èªåã®ããŒãºãå奜ãç解ãããŠãããšæãããã©ã³ããžã®ä¿¡é Œæããã€ã€ãªãã£ãé«ããããšãæåŸ ã§ããŸãã
4.3 ãã£ãŒãããã¯ã«ãŒãã®èšèšãšå®è£
ãã£ãŒãããã¯ã¯ãUXãç¶ç¶çã«æ¹åããäžã§äžå¯æ¬ ã§ãããŠãŒã¶ãŒããã®çŽæ¥çãªãã£ãŒãããã¯ã掻çšããããšã§ããµãŒãã¹ã®åé¡ç¹ãç¹å®ãä¿®æ£ãè¡ãããšãã§ããŸãã
ChatGPTã¯ããªã¢ã«ã¿ã€ã ã®ãã£ãŒãããã¯åéã容æã«ããããã®ã€ã³ã¿ãŒãã§ãŒã¹ãæäŸããTreasure Dataã¯ãã®ããŒã¿ãéç©ã»åæããã¢ã¯ã·ã§ã³ã«ç§»ãã¹ãç¹ãæããã«ããŠãããŸãã
ãŸããç¶ç¶çãªãã£ãŒãããã¯ã«ãŒããèšèšããããšã§ããŠãŒã¶ãŒã®å£°ãçŽæ¥è£œåæ¹åã«ã€ãªãã£ãŠããããšã瀺ãããŠãŒã¶ãŒãšã³ã²ãŒãžã¡ã³ãã®åäžã«ç¹ããŸãã
4.4 顧客æºè¶³åºŠãé«ãããµãŒãã¹æäŸ
顧客æºè¶³åºŠãæ倧åãããµãŒãã¹æäŸã¯ãé·æçãªé¡§å®¢é¢ä¿ã®æ§ç¯ã«ãããŠæ¥µããŠéèŠã§ããæºè¶³åºŠã®é«ããŠãŒã¶ãŒã¯ããªããŒã¿ãŒãšãªãããŸããã®å¥œè©ãä»è ã«åºããæ°ããªé¡§å®¢ãããããå¯èœæ§ããããŸãã
ChatGPTã«ãã質ã®é«ã察話æ¯æŽãšãTreasure DataãæäŸããå€å±€çãªããŒã¿è§£ææ©èœãé§äœ¿ããŠã顧客ãæ±ããåé¡ãå³åº§ã«ææ¡ãã解決ããããšãã§ããŸãã
ãããã®ãã¯ãããžãŒã掻çšããããšã§ãããžãã¹ã¯èªç€Ÿã®ãµãŒãã¹ãç¶ç¶çã«é²åããã競åã«å·®ãã€ããã«ã¹ã¿ããŒãšã¯ã¹ããªãšã³ã¹ãå®çŸããããšãå¯èœã«ãªããŸãã
5. äŒæ¥ç«¶äºååäžã«è²¢ç®ããChatGPTãšTreasure Dataã®æŽ»çšè¡
5.1 競äºå匷åã«æ±ããããããŒã¿æŽ»çš
çŸä»£ã®åžå Žã«ãããŠãäŒæ¥ã¯åžžã«é²åãç¶ããããŒã¿æŽ»çšæŠç¥ãäžå¯æ¬ ã§ããããŒã¿ã«åºã¥ããææ決å®ã¯ã競äºã®æ¿ããããžãã¹ç°å¢ã«ãããæåãžã®éµãæ¡ããŸããTreasure Dataã®ã¯ã©ãŠãããŒã¹ã®ããŒã¿ç®¡çãã©ãããã©ãŒã ã掻çšããããšã§ãäŒæ¥ã¯èšå€§ãªããŒã¿ã®éç©ãæŽçãåæãè¡ãããã粟床ã®é«ãæŠç¥ãæã¡åºãããšãå¯èœãšãªããŸãã
ããã«ãChatGPTã®ãããªå é²çãªèªç¶èšèªåŠçæè¡ãçµã¿åãããã°ãããŒã¿ããåŸãããã€ã³ãµã€ããç¬æã«ã³ãã¥ãã±ãŒã·ã§ã³ã«æŽ»ããããšãã§ããŸãã顧客ããã®ãã£ãŒãããã¯ããªã¢ã«ã¿ã€ã ã§è§£æããå³åº§ã«åæ ãããããšã¯ã顧客æºè¶³åºŠã®åäžãšãã©ã³ãã®å¿ èª å¿ãé«ããããšã«çŽçµããŸãã
äž¡æè¡ãçµã¿åãããããšã«ãã£ãŠãåžå Žã顧客ããã®ã·ã°ãã«ãæããè¿ éãã€å¹æçã«å¯Ÿå¿ããããšãã§ããã®ã§ããå ·äœçã«ã¯ã補åå±éèšç»ããããŒã±ãã£ã³ã°æŠç¥ã顧客ãµãŒãã¹ãŸã§ãããããããžãã¹ããã»ã¹ã«ãããŠã¡ãªãããçãŸããŸãã
5.2 æ¥åå¹çåãå®çŸããèªååã®äºäŸ
Treasure Dataã¯ããŒã¿ã®åéããåæã掻çšãŸã§ããªãŒã«ã€ã³ã¯ã³ã§æäŸããå€ãã®äŒæ¥ã§æ¥åå¹çåã®å®çŸã«è²¢ç®ããŠããŸããäŸãã°ãããŒã±ãã£ã³ã°ãªãŒãã¡ãŒã·ã§ã³ã®é åã«ãããŠã顧客ã®è¡åããŒã¿ããªã¢ã«ã¿ã€ã ã§ãã©ããã³ã°ãããã®ããŒã¿ãåºã«èªåã§ã«ã¹ã¿ãã€ãºãããããŒã±ãã£ã³ã°ã¡ãã»ãŒãžãéãããšãå¯èœã§ãã
æŽã«ãChatGPTã掻çšããããšã§ãã«ã¹ã¿ããŒãµããŒãã®è³ªåå¿çãèªååãã顧客ããã®åãåããã«å¯Ÿããé«éãã€æ£ç¢ºãªåå¿ãæäŸã§ããŸããããã«ãããã«ã¹ã¿ããŒãµããŒãããŒã ã®è² æ ã軜æžããã顧客äœéšã®åäžã«çŽçµããŸãã
ä»ã«ããå éšæ¥åã«ããããªããŒãäœæã®èªååãã売äžäºæž¬ã®ç²ŸåºŠåäžãªã©ãèªååãéããæ¥åå¹çåã®äºäŸã¯æ°å€ãååšããŸãããããã®äºäŸã¯ãããããäŒæ¥ããªãœãŒã¹ãããæŠç¥çãªæŽ»åã«éäžãããããšãå¯èœã«ããŸãã
5.3 ãªã¢ã«ã¿ã€ã åæã«ããåžå Žé©å¿åã®åäž
ããŒã±ããã®å€åã¯éããäŒæ¥ã¯ããè¿ éã«é©å¿ããå¿ èŠããããŸããTreasure Dataã®ãªã¢ã«ã¿ã€ã ããŒã¿åææ©èœã掻çšããããšã§ãäŒæ¥ã¯åžå Žã顧客ã®å€åã«å³åº§ã«å¯Ÿå¿ããããšãå¯èœã«ãªããŸãããã®è¿ éãªããŒã¿åŠçèœåã¯ãããŒã±ãã£ã³ã°ãã£ã³ããŒã³ãããã¢ãŒã·ã§ã³ã®å¹æãç¬æã«è©äŸ¡ããæ¹åç¹ãå³åº§ã«ä¿®æ£ããæè»æ§ãäžããŸãã
ãŸããChatGPTãæäŸããèªç¶èšèªåŠçæ©èœã®ãããã§ããœãŒã·ã£ã«ã¡ãã£ã¢ã顧客ã®ã¬ãã¥ãŒçã®éæ§é åããŒã¿ããªã¢ã«ã¿ã€ã ã§è§£æããããšãå¯èœã§ãããã®çµæãšããŠçããæŽå¯ã¯ãäŒæ¥ãåžå Žã®ååãããæ·±ãç解ããé©åãªæŠç¥ãã¿ã€ã ãªãŒã«è¬ããããšãå©ããŸãã
ãªã¢ã«ã¿ã€ã åæãšè¿ éãªæŠç¥èª¿æŽã¯ãäžç¢ºå®ãªããžãã¹ç°å¢ã«ãããŠäŒæ¥ãäžæ©ãªãŒãããããã®éèŠãªèŠçŽ ã§ããã競äºå匷åã®æ žãšãªããŸãã
5.4 ã€ãããŒã·ã§ã³ãä¿é²ããããŒã¿ããªãã³æå
ããŒã¿ããªãã³ãªæåãäŒæ¥å ã«æ ¹ä»ãããããšã¯ãæç¶çãªã€ãããŒã·ã§ã³ãçã¿åºãåå£ãäœãããšã«ä»ãªããŸãããTreasure Dataã®ãã©ãããã©ãŒã ã§ã¯ã瀟å å€ã®ããããããŒã¿ãœãŒã¹ãäžå çã«ç®¡çããéšééã®æ å ±ã®å£ãåãæãããšãã§ããŸããããã¯çµç¹å šäœã§ã®ããŒã¿å ±æãä¿é²ãã瀟å¡äžäººã²ãšããããŒã¿ã«åºã¥ããŠææ決å®ãè¡ãããšãå¯èœã«ããŸãã
ChatGPTãšã®ååãããã®æåãæ¯ããäžç«¯ãæ ããŸããäŸãã°ãæ°ããåžå Žã®ãã¬ã³ããçŽ æ©ããã£ããããæ°ããªããžãã¹ãã£ã³ã¹ãçºèŠããéã«ãèªç¶èšèªåŠçãçšããŠè€éãªããŒã¿ã»ããããæçãªæ å ±ãåŒãåºããŸããåŸæ¥ã®æ¹æ³ã§ã¯èŠéããããã¡ãªãã¿ãŒã³ãæ©äŒããããŒã¿ããªãã³ãªã¢ãããŒãã«ãã£ãŠæ確ã«ãªããŸãã
ã€ãããŒã·ã§ã³ã¯ããŒã¿ã«åºã¥ããæŽå¯ããçãŸããããšãå€ãã§ãããã®ãããTreasure DataãšChatGPTã掻çšããããšã§ãäŒæ¥ã¯æ°ããã¢ã€ãã¢ãè©Šããåžå Žã«å é§ããŠé©æ°çãªææ¡ãè¡ãããšãã§ããããã«ãªãã®ã§ãã
6. ChatGPTãšTreasure Dataãçšããæ°ããããªã¥ãŒåµåºã®å±æ
6.1 ä»ãŸã§ã«ãªã䟡å€æäŸã®è¿œæ±
ChatGPTãšTreasure Dataã®çµã¿åããã¯ãäŒæ¥ãæäŸãã䟡å€ã®è³ªãå€é©ããå¯èœæ§ãæã£ãŠããŸããChatGPTã¯ãŠãŒã¶ãŒã®ã¯ãšãªã«å¯ŸããŠé«åºŠãªèªç¶èšèªåŠçãçšããŠãªã¢ã«ã¿ã€ã ã§å¯Ÿè©±ãã貎éãªã€ã³ãµã€ããæäŸããŸããäžæ¹ãTreasure Dataã¯ãããã®ã€ã³ã¿ã©ã¯ã·ã§ã³ããçºçããèšå€§ãªããŒã¿ãéçŽããåæããæçšãªæ å ±ãžãšå€æãã匷åãªããŒã¿ç®¡çãã©ãããã©ãŒã ã§ãã
ãã®é©æ°çãªã¢ãããŒãã«ãã£ãŠãäŒæ¥ã¯é¡§å®¢ã®è¡åãæåãããæ·±ãç解ãã顧客ã«ããŒãœãã©ã€ãºããããšã¯ã¹ããªãšã³ã¹ãæäŸããããšãå¯èœã«ãªããŸããå©çšè ã®æºè¶³åºŠã®åäžã¯ãã¡ããã®ããšããã£ããããããéãããªã¢ã«ã¿ã€ã ã®ããŒã¿åæã¯ã補åããµãŒãã¹ã®æé©åã«è²ŽéãªæŽå¯ããããããŸãã
ããã«ãChatGPTã掻çšãããšã³ã²ãŒãžã¡ã³ãã¯ã顧客ãšã®ä¿¡é Œé¢ä¿ãç¯ãããã©ã³ããã€ã€ã«ãã£ã®åäžã«ç¹ããã§ããããçµæãšããŠããããŸã§ã«ãªãæ°ãã䟡å€æäŸãæåŸ ãããŸãã
6.2 å°æ¥ã®ããŒã¿ãã¬ã³ããšãšãã«é²åããAIæè¡
ããŒã±ããã«æº¢ããããŒã¿ã®æŽªæ°Žã¯çµããããšãç¥ããŸããããã®äžã§Treasure Dataã¯äŒæ¥ããã®æŽªæ°Žã管çãã䟡å€ããæ å ±ãåŸãããã®ã¬ã³ãºãæäŸããŸãããã®æ å ±ã¯ãAIæè¡ã掻çšããäžã§å¿ èŠäžå¯æ¬ ã§ããChatGPTã®ãããªAIã¯ããã¬ã³ããè¿œããªããåžžã«é²åãããã®é²åã«ã¯ããŒã¿ã®è³ªãšéãéµãæ¡ããŸãã
人工ç¥èœæè¡ã®é²æ©ã«ã€ããããã°ããŒã¿ãæ±ãTreasure Dataã®ãããªãã©ãããã©ãŒã ãããªã¢ã«ã¿ã€ã ã®ããŒã¿åŠçãšé«åºŠãªåæèœåãåãããœãªã¥ãŒã·ã§ã³ãæŽã«æäŸãç¶ããå¿ èŠããããŸããChatGPTããã¬ã³ãã«å³ããç¥èã顧客ã«æäŸããããã«ã¯ãåžžã«ææ°ã®ããŒã¿ãåãå ¥ããåæããããšãäžå¯æ¬ ã§ãã
ããããã®æ代ã«ãããAIã®åœ¹å²ã¯ãåã«æ å ±ãæäŸããã ãã§ãªããæŠç¥çãªææ決å®ãäºæž¬ã«è²¢ç®ããç¥èã®æºæ³ãšãªãããšãæåŸ ãããŠããŸããTreasure DataãéããããŒã¿ã¯ãChatGPTã«å¿ èŠãªæ å ±ãæäŸããçµæãšããŠäŒæ¥ã¯ããè³¢æãªæ±ºæãäžãããšãå¯èœã«ãªããŸãã
6.3 ããŒã¿ç°å¢ã®æªæ¥ãžã®å±æ
ããŒã¿ç°å¢ã¯ä»åŸãæ¡åŒµãç¶ããããè€éåããããšãäºæ³ãããŸããTreasure Dataã®ãããªãã©ãããã©ãŒã ã¯ãäŒæ¥ãéããå€çš®å€æ§ãªããŒã¿æºãçµ±åããæçšãªæ å ±ãçã¿åºãããã®æ çµã¿ãæäŸããããšã§ããã®å€åã«å¯Ÿå¿ããŸããããŒã¿ã®éçŽãåæããããŠè¡åå¯èœãªã€ã³ãµã€ããžã®å€æããããžãã¹ãæ¯ããåºç€ãšãªãã§ãããã
åæã«ãChatGPTã®ãããªAIããŒã«ã¯ããããã®æ å ±ãæå¹æŽ»çšããŠãŠãŒã¶ãŒãšã®å¯Ÿè©±ãæ¹åããæé©åããŠããå¿ èŠããããŸããTreasure DataãéããŠåŸãããæŽå¯åã¯ãChatGPTããããã顧客äœéšã®è³ªã®åäžã«çŽçµããã®ã§ãã
å°æ¥çã«ã¯ãAIãšããŒã¿è§£æã®ãããªãçµ±åã«ãããäŒæ¥ã¯åã ã®ãŠãŒã¶ãŒã«å¯ŸããŠããé«åºŠã«ããŒãœãã©ã€ãºãããäœéšãæäŸã§ããããã«ãªããŸãããŸããããŒã¿ä¿è·ãšãã©ã€ãã·ãŒã«é¢ããèŠå¶ãå³æ Œã«ãªãäžãããŒã¿ç®¡çã®å®å šæ§ãéèŠãªãã€ã³ãã«ãªããŸãã
6.4 æç¶å¯èœãªããžãã¹ã¢ãã«ãžã®è»¢æ
ããžãã¹ç°å¢ãå€ããç¶ããäžãäŒæ¥ã¯æç¶å¯èœãªæé·ãéæããããã«ããžãã¹ã¢ãã«ãé å¿ãããå¿ èŠããããŸããChatGPTãšTreasure DataãæäŸããããŒã¿äž»å°ã®ã¢ãããŒãã¯ããã®æç¶å¯èœæ§ãå®çŸããããã®éµãšãªããŸããããŒã¿ãåºç€ãšããææ決å®ã«ããããªãœãŒã¹ã®ç¯çŽãå¹çæ§ã®åäžããããŠæçµçã«äŒæ¥ã®ç«¶äºåãé«ããããšãã§ããã®ã§ãã
ChatGPTã«ãã顧客ãšã®ã€ã³ã¿ã©ã¯ã·ã§ã³ã¯ã顧客æºè¶³åºŠã®åäžãšãªãœãŒã¹ã®æå¹æŽ»çšã«è²¢ç®ããäžæ¹ã§ãTreasure Dataã®ããŒã¿åæèœåã¯ãäŒæ¥ãåžå Žã®ãã¬ã³ããææ¡ããè¿ éã«ã¢ã¯ã·ã§ã³ãåãããšãå¯èœã«ããŸããããã«ãã£ãŠãæè»ã§é©å¿åã®ããããžãã¹ã¢ãã«ãžãšç§»è¡ããããšãã§ããŸãã
æåŸã«ããããã®æè¡ã掻çšããããšã¯ãç°å¢ã«å¯ŸããŠãããžãã£ããªåœ±é¿ãäžãåŸãŸããããŒã¿ã«åºã¥ããéå¶ã¯ç¡é§ãæžãããæç¶å¯èœãªæ¶è²»ãšçç£ã«åããäŒæ¥ã®åãçµã¿ããµããŒãããã§ããããæªæ¥ãèŠæ®ããããžãã¹ã¢ãã«ã®æ§ç¯ã¯ãäŒæ¥ã®ç€ŸäŒç責任ãæããäžã§äžå¯æ¬ ãªæŠç¥ãšããŠäœçœ®ã¥ããããããã«ãªãã§ãããã