ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒUXïŒã®è³ªãããžãã¹æåã®éµãæ¡ãçŸä»£ãã§ã¯ã人工ç¥èœïŒAIïŒã¯ãã®UXãã©ã®ããã«å€é©ããåäžãããã®ã§ããããïŒä»åã®ããŒãã¯ããŸãã«ãã®UXãšAIã®åŒ·åãªé¢ä¿æ§ã«çŠç¹ãããŠã圌ããäºãã«ã©ã®ããã«åãåã£ãŠãããããããŠãã®çžä¹å¹æãçãŸããéçšãæ¢ããŸãããã®ãªãŒãæã¯ãåºæ¬ããé©æ°çãªå¿çšäŸãå®è·µçæŠç¥ãŸã§ãããžãã¹ããŒãœã³ãç¥ãã¹ãUXãšAIçµ±åã®å šè²ãèŠçŽããæç¶å¯èœãã€å¹æçãªãã¶ã€ã³æèã«åœ¹ç«ã€ç¥èãæäŸããŸãã次äžä»£ã®ãŠãŒã¶ãŒäœéšããªãŒãããããããããã®ã€ã³ãµã€ããæ¬ ãããŸããã
1. UXãšã¯ïŒïŒãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®åºæ¬
ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒUser Experienceãç¥ç§°: UXïŒãšã¯ã補åããµãŒãã¹ã䜿çšããéã«ãŠãŒã¶ãŒãçµéšããäžé£ã®äœéšã®ç·ç§°ã§ãããŠã§ããµã€ããã¢ããªã±ãŒã·ã§ã³ãã¬ãžã§ãããªã©ãããžã¿ã«ã€ã³ã¿ãŒãã§ãŒã¹ã«ãããŠã®ãŠãŒã¶ããªãã£ãäžå¿ã«è°è«ããããŠãŒã¶ãŒã«ãšã£ãŠææ矩ã§å¿«é©ãªçµéšãæäŸããããšãç®çãšãããŠããŸãã
UXã®éèŠæ§ãé«ãŸã£ãŠããèæ¯ã«ã¯ããã¯ãããžãŒã®é²å±ãå®çšçã§ãŠãŒã¶ãŒäžå¿ã®èšèšãå¯èœã«ããäŒæ¥é競äºãæ¿åããŠããããšãæããããŸããããè¯ãUXãæäŸããããšã§ã顧客æºè¶³åºŠãé«ãŸããçµæãšããŠäŒæ¥ã®ãã©ã³ã䟡å€ã«å¯äžããŸãã
ãŠã§ããµã€ããã¢ããªã®èšèšè ã¯ãUXã®ç解ãæ·±ãããŠãŒã¶ãŒã®ããŒãºã«å¿ããèšèšãè¡ãããšãæ±ããããŸãããã®èšäºã§ã¯ãUXã®åºæ¬çãªæŠå¿µãšãAIæè¡ãšã®é£æºã«ããUXæ¹åã«ã€ããŠæãäžããŠãããŸãã
1.1 UXã®å®çŸ©ãšéèŠæ§
UXã®å®çŸ©ã¯éåžžã«å€å²ã«ããããŸãããäžè¬çã«ã¯ã補åããµãŒãã¹ãå©çšããéçšã§ã®ãŠãŒã¶ãŒã®ææ ãèªèãåå¿ããã³è¡åããšæããããããšãå€ãã§ãã究極ã®UXã¯ããŠãŒã¶ãŒãæèããããšãªãèªç¶ã«è£œåããµãŒãã¹ãæºè¶³ããŠäœ¿çšã§ããç¶æ ãæããŸãã
UXã®éèŠæ§ã¯ãåã«æ©èœçãªäœ¿ããããã ãã§ãªãããŠãŒã¶ãŒãäœéšãããžã£ãŒããŒå šäœã«ãããŠæãåºæ·±ããææ çã«ãæºè¶³ããããã®ã§ããã¹ãã§ãã補åããµãŒãã¹ã«å¯Ÿããå¿ èª å¿ããç¶ç¶çãªäœ¿çšä¿é²ã«çŽçµãããããããžãã¹ã«ãšã£ãŠç¡èŠã§ããªãèŠçŽ ãšãªã£ãŠããŸãã
äŸãšããŠã顧客ã補åãéžã¶éã®æ å ±æ€çŽ¢ããè³Œå ¥ã䜿çšããããŠãµããŒããåãããŸã§ã®å šãŠã®ã¹ãããã«ããã£ãŠãã¹ã ãŒãºã§é åçãªäœéšãèšèšããããšãUXã®åäžã«ç¹ãããŸãã
1.2 åªããUXã®èŠçŽ
åªããUXãæ§æããèŠçŽ ã«ã¯ã䜿ãåæïŒusabilityïŒããã¶ã€ã³ïŒdesignïŒãæ©èœæ§ïŒfunctionalityïŒããããŸãã䜿ãåæãè¯ããé åçãªãã¶ã€ã³ã§ãç®çã«å¿ããæ©èœãæŽã£ãŠããããšãäžå¯æ¬ ã§ãã
ãããã®èŠçŽ ã¯çžäºã«é¢é£ããã£ãŠãããäŸãã°ãã¶ã€ã³ããŠãŒã¶ãŒã«ææ çãªæºè¶³ãäžããäžæ¹ã§ã䜿ãåæãæªããã°ãã©ã¹ãã¬ãŒã·ã§ã³ãæããããå¯èœæ§ããããŸãããããã£ãŠãå šãŠã®èŠçŽ ããã©ã³ã¹è¯ãçµã¿åããããŠåããŠãåªããUXãå®çŸãããŸãã
ããã«ãå人ã®ããŒãºã«åãããã«ã¹ã¿ãã€ãºããã¢ã¯ã»ã·ããªãã£ãèæ ®ããèšèšãéèŠãªèŠçŽ ã§ããããã¯ãŠãŒã¶ãŒäžäººã²ãšãã®äœéšãããè¯ããããããå€æ§æ§ã«å¯ãã èšèšãæ±ããããŸãã
1.3 UXèšèšã®ããã»ã¹
UXèšèšã®ããã»ã¹ã«ã¯ããªãµãŒããèšèšããããã¿ã€ãã³ã°ããŠãŒã¶ãŒãã¹ãã£ã³ã°ãå®è£ ãçºå±ã®åãã§ãŒãºãå«ãŸããŸããåæ段éã®ãªãµãŒãã§ãŠãŒã¶ãŒã®èŠæãåé¡ç¹ãæããã«ããããã«åºã¥ããŠè§£æ±ºçãèšèšããŠãããŸãã
ãããã¿ã€ãã³ã°ãšãŠãŒã¶ãŒãã¹ãã£ã³ã°ã«ãããèšèšãã解決çãå®éã«ãŠãŒã¶ãŒã«åãå ¥ãããããã確èªãããã£ãŒãããã¯ãåãå ¥ããŠæ¹åãç¹°ãè¿ããŸãããã®æ®µéã§åé¡ç¹ãçºèŠã§ããã°ã補åãåžå Žã«åºãåã«æ¹åãè¡ãããããæçµçãªUXã®è³ªãé«ããããšã«ç¹ãããŸãã
å®è£ åŸãå®æçãªã¢ããããŒãããŠãŒã¶ãŒãã£ãŒãããã¯ã®ç£èŠãéããŠãUXã¯ç¶ç¶çã«æ¹åãããã¹ãã§ããåžžã«ãŠãŒã¶ãŒäžå¿ã®æèãæã¡ãæ代ã®å€åãæ°ããªãã¯ãããžãŒã®åºçŸã«æè»ã«å¯Ÿå¿ããããšãéèŠã«ãªããŸãã
1.4 UXã®çŸåšã®ãã¬ã³ã
çŸåšã®UXã®ãã¬ã³ãã«ã¯ãããŒãœãã©ã€ãŒãŒã·ã§ã³ãã¢ãŒã·ã§ã³ãã¶ã€ã³ããã€ã¹ãŠãŒã¶ãŒã€ã³ã¿ãŒãã§ãŒã¹ïŒVUIïŒããããŸããããŒãœãã©ã€ãŒãŒã·ã§ã³ã¯ããŠãŒã¶ãŒã®éå»ã®è¡åã奜ã¿ã«åºã¥ããŠã«ã¹ã¿ãã€ãºãããäœéšãæäŸããããšã§ãã
ã¢ãŒã·ã§ã³ãã¶ã€ã³ã¯ãã¢ãã¡ãŒã·ã§ã³ãåãå ¥ããããšã§ãŠãŒã¶ãŒã®æ³šæãåŒãã€ããç解ãå©ããææ³ã§ããVUIã§ã¯ãé³å£°ã«ããæäœãå¯èœã«ãªããèŠèŠçãªã€ã³ã¿ãŒãã§ãŒã¹ã«é Œããªãæ°ããUXãçãŸããŠããŸãã
ãŸãããããã®ãã¬ã³ãã«å€§ããªåœ±é¿ãäžããŠããã®ãAIæè¡ã§ããAIãå©çšããããŒã¿åæã«ããããŠãŒã¶ãŒã®è¡åãã¿ãŒã³ãäºæž¬ããããã«ããŒãœãã©ã€ãºãããäœéšã®æäŸãå¯èœãšãªã£ãŠããŸãããŠãŒã¶ãŒã«ãšã£ãŠã®æé©ãªUXãå®çŸããããã«ãAIã¯ä»åŸãéèŠãªåœ¹å²ãæãããŠããã§ãããã
2. AIã®åœ¹å²ïŒãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®æé©å
2.1 AIãšã¯ïŒïŒäººå·¥ç¥èœã®æŠèŠ
人工ç¥èœïŒAIïŒãšã¯ãã³ã³ãã¥ãŒã¿ããã·ã³ã«ãã£ãŠäººéã®åŠç¿ãåé¡è§£æ±ºèœåãæš¡å£ããæè¡ã§ããAIæè¡ã«ã¯æ©æ¢°åŠç¿ãèªç¶èšèªåŠçãç»åèªèãªã©ãå«ãŸãããããã¯ãã¹ãŠã³ã³ãã¥ãŒã¿ãè€éãªã¿ã¹ã¯ãå®è¡ããéã«çšããããŸããAIãé²åããããšã§ããããã®ã·ã¹ãã ã¯ç¶ç¶çã«èªå·±æ¹åãè¡ããããå¹ççãªæäœãå¯èœãšãªããŸãã
è¿å¹ŽãAIã¯ç§ãã¡ã®ç掻ã®ããŸããŸãªé¢ã§å©çšãããŠãããç¹ã«ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒUXïŒãé«ããããã®ããŒã«ãšããŠæ³šç®ãããŠããŸãã人工ç¥èœã¯ãŠãŒã¶ãŒã®è¡åãã¿ãŒã³ãåæããããããŒãœãã©ã€ãºãããçµéšãæäŸããããšãå¯èœã§ãã
AIæè¡ã®æ¥éãªçºå±ã¯ãUXèšèšã«æ°ããªæ¬¡å ããããããŠããŸããã¢ã«ãŽãªãºã ã«ããããŒã¿åŠçã¯ããŠãŒã¶ãŒã«åã£ããªãŒããŒã¡ã€ãã®ã€ã³ã¿ã©ã¯ãã£ãäœéšãå®çŸãããŠããã®ã§ãã
2.2 AIãå©çšããå©ç¹
AIãå©çšããããšã®æ倧ã®å©ç¹ã¯ããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®ããŒãœãã©ã€ãºãå¯èœã«ãªãç¹ã§ããAIã¯ãŠãŒã¶ãŒã®éå»ã®è¡åãåŠç¿ããããã«åºã¥ããŠæé©ãªã³ã³ãã³ããã¬ã³ã¡ã³ããŒã·ã§ã³ãæäŸããŸããããã«ããããŠãŒã¶ãŒã¯å¿ èŠãšããæ å ±ã補åãè¿ éã«èŠã€ããããšãã§ããããã«ãªããŸãã
ãŸããAIã¯åé¡è§£æ±ºã«ãæå¹ã§ãã顧客ãµãŒãã¹ã®åéã§ã¯ããã£ããããããäžè¬åãåããã«èªåçã«å¿çãã顧客ã®åŸ ã¡æéãççž®ãæºè¶³åºŠãåäžãããäºäŸãå€ãèŠåããããŸãããã®ãããªAIã®å¹æçãªå©çšã¯ãUXã®åäžã«è²¢ç®ããŠããŸãã
ããã«ãAIã¯å€§éã®ããŒã¿ããªã¢ã«ã¿ã€ã ã§åæããUXèšèšè ã«è²ŽéãªæŽå¯ããããããŸããããã«ãããUXèšèšè ã¯ããŒã¿ã«åºã¥ããææ決å®ãè¡ãããŠãŒã¶ãŒã®ããŒãºã«å¿ããèšèšæ¹åãè¿ éã«å®æœã§ããããã«ãªããŸãã
2.3 AIãUXã«äžããå€å
AIã«ãã£ãŠUXã¯ãããã€ãããã¯ã«å€åããŠããŸããäŸãã°ãAIã¯ãŠãŒã¶ãŒäžäººã²ãšãã®è¡åãåæãããã®çµæãåºã«ã«ã¹ã¿ãã€ãºããããŠãŒã¶ãŒã€ã³ã¿ãŒãã§ãŒã¹ïŒUIïŒãã³ã³ãã³ããæäŸããŸããããã¯åŸæ¥ã®ããã¹ãŠã®ãŠãŒã¶ãŒã«åãUIãæäŸãããã¢ãããŒããšã¯å€§ããç°ãªããŸãã
AIãçšããäºæž¬åæã¯ããŠãŒã¶ãŒããŸã èªèããŠããªãããŒãºã«å¯Ÿå¿ããææ¡ãè¡ãããšãå¯èœã«ããŠããŸããããã«ããããŠãŒã¶ãŒã¯æ°ããªçºèŠãæºè¶³æãåŸãããšãã§ããUXã®è³ªãé£èºçã«åäžããŸãã
ããã«ãAIã¯ãŠãŒã¶ããªãã£ãã¹ããA/Bãã¹ããªã©ã®éçšãèªååããããéãæ£ç¢ºãªçµæãå°ãåºãããšã§ãUXèšèšã®ããã»ã¹ãæé©åããŠããŸãããã®ãããªãã¹ãã¯UXã®æç床ãé«ããéèŠãªå·¥çšã§ãããAIã«ããæ¯æŽã¯éåžžã«äŸ¡å€ããããŸãã
2.4 AIæè¡ã®UXãžã®å¿çšäºäŸ
AIæè¡ã®å¿çšäºäŸã¯å€å²ã«ããããŸãããeã³ããŒã¹ã®åéã§ã¯ç¹ã«ãã®å¹æãé¡èã§ãããªã³ã©ã€ã³ã·ã§ããã³ã°ãµã€ãã§ã¯ãAIã«ããæšèŠãšã³ãžã³ããŠãŒã¶ãŒã®è³Œè²·å±¥æŽãé²èŠ§ãã¿ãŒã³ãåæãã圌ããèå³ãæã€ã§ãããååãææ¡ãã販売ä¿é²ã«è²¢ç®ããŸãã
ãŸããé³å£°èªèæè¡ãæèŒããä»®æ³ã¢ã·ã¹ã¿ã³ãã¯ããŠãŒã¶ãŒãæã䜿ããã«æ å ±ãç²åŸããããæäœãè¡ãããšãå¯èœã«ããå©äŸ¿æ§ãšã¢ã¯ã»ã·ããªãã£ãåäžãããŠããŸãã
æè²åéã§ã¯ãAIã¯ã«ã¹ã¿ãã€ãºãããåŠç¿ãã©ã³ãäœæããåŠç¿è äžäººã²ãšãã®é²åºŠãç解床ã«åãããæå°ãæäŸããããŒã«ãšããŠæ³šç®ãããŠããŸããã³ã³ãã³ãã®é©æé©åãªæäŸã¯ãåŠç¿äœéšãå å®ãããèŠçŽ ãšãªã£ãŠããŸãã
3. UXãšAIã®èåïŒçžä¹å¹æãçãé¢ä¿æ§
ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹(UX)ã®èšèšãšäººå·¥ç¥èœ(AI)ã®æè¡ãèåããããšã§ããããŸã§ã«ãªãé©æ°çãªãŠãŒã¶ãŒäœéšãåµåºããããšãå¯èœã«ãªããŸããAIã¯ããŒã¿è§£æãåŠçãéããŠãUXãã¶ã€ããŒãææ¡ããããªããŠãŒã¶ãŒã®ããŒãºãè¡åãå¯èŠåããäžå±€æŽç·ŽããããµãŒãã¹æäŸãå®çŸããŸãã
ãã®èåã¯ããŠãŒã¶ãŒãçŽé¢ããå°é£ãç¬æã«ç¹å®ããåã ã®ãŠãŒã¶ãŒã«æé©åããããœãªã¥ãŒã·ã§ã³ãæäŸããããšã«ãããããè¯ãUXãçã¿åºããŸããAIãå©çšããããšã§è¿ éãã€æ£ç¢ºãªææ決å®ãå¯èœã«ãªãããŠãŒã¶ãŒäœéšãæ Œæ®µã«åäžããŸãã
äŒæ¥ã«ãšã£ãŠãAIã®åãåããŠUXãé«ããããšã¯ã顧客æºè¶³åºŠã®åäžã補åã»ãµãŒãã¹ã®æ¹åã競äºåªäœã®ç²åŸã«çŽçµããŸãããã®ã·ããžãŒã¯ããŠãŒã¶ãŒäžå¿ã®ãã¶ã€ã³æèã«æ°ããªèŠç¹ããããããæ¥çå šäœã®é©æ°ãæšé²ããããšã§ãããã
3.1 çžäºäœçšã«ããäœéšã®åäž
UXãšAIã®çµã¿åããã¯ãçžäºäœçšã«ãã£ãŠãŠãŒã¶ãŒäœéšãåäžãããŸããAIã¢ã«ãŽãªãºã ã«ãããŠãŒã¶ãŒããŒã¿ã®åæã¯ããŠãŒã¶ãŒäžäººã²ãšãã«åãããäœéšãæäŸããã«ã¹ã¿ãã€ãºã®åºç€ã圢æããŸããããã¯UXãã¶ã€ã³ã®æ ¹å¹¹ã«ãããŠãŒã¶ãŒäžå¿ã®ã¢ãããŒãã匷åããããå人çã§æå³ã®ãããšã³ã²ãŒãžã¡ã³ããå®çŸããŸãã
ãŸããUXã®åŸ®çŽ°ãªèŠçŽ ãAIãç£èŠãããªã¢ã«ã¿ã€ã ã§ãŠãŒã¶ãŒã®åå¿ãç¿æ £ãææ¡ããããšã§ãåé¡ãå³åº§ã«æ€åºãä¿®æ£ããããšãå¯èœã«ãªããŸããããã«ããããŠãŒã¶ãŒã補åãå©çšããéã®ããªã¯ã·ã§ã³ãå€§å¹ ã«æžå°ããŸãã
ããã«ãAIããŠãŒã¶ãŒã€ã³ã¿ãã§ãŒã¹(UI)ã®èŠçŽ ãåçã«èª¿æŽããŠã䜿çšç¶æ³ãã³ã³ãã¯ã¹ãã«å¿ããé©åãªã€ã³ã¿ã©ã¯ã·ã§ã³ãæäŸããããšã§ãäœéšã¯ããã«ããŒãœãã©ã€ãºãããã¹ã ãŒãºãªãŠãŒã¶ãŒãããŒãå®çŸããŸãã
3.2 AIã«ããããŒãœãã©ã€ãºã®éèŠæ§
ããŒãœãã©ã€ãºã¯çŸä»£ã®UXèšèšã«ãããŠäžå¯æ¬ ãªèŠçŽ ã§ãããAIã¯ãã®åéã§ç¹ã«åãçºæ®ããŸããAIæè¡ã¯ãŠãŒã¶ãŒã®éå»ã®è¡åã奜ã¿ãããã«ã¯ææ ãªã©ã®ããŒã¿ãåæããŠããŠãŒã¶ãŒã«åãããã³ã³ãã³ããæ©èœãæäŸããããšãã§ããŸãã
ã«ã¹ã¿ãã€ãºãããæšå¥šãäºæž¬ãéããŠãŠãŒã¶ãŒã«é©åãªæ å ±ãå±ããããšã§ããŠãŒã¶ãŒã¯èªåã®ããŒãºã«å®å šã«åèŽããããã«æããçµæãšããŠãã€ã€ãªãã£ãæºè¶³åºŠãå¢ããŸããããã¯ãUI/UXãã¶ã€ããŒãã©ãã ãåªåãããŠãæã®å±ããªãã深局çãªããŒãœãã©ã€ãºãå®çŸããæ段ã§ãã
AIã«ããããŒãœãã©ã€ãºã¯ããŠãŒã¶ãŒãæãæ å ±ãæ©èœãé©åãªã¿ã€ãã³ã°ã§åãåãããšãã§ããããããšã³ã²ãŒãžã¡ã³ãã®åäžãã³ã³ããŒãžã§ã³çã®å¢å ã«çŽçµããŸããAIã«ãã£ãŠå®çŸããããã®çš®ã®ããŒãœãã©ã€ãºã¯ããŠãŒã¶ãŒãæãã䟡å€ãå€§å¹ ã«é«ããã§ãããã
3.3 äºæž¬åæãšUXãã¶ã€ã³
äºæž¬åæã¯UXèšèšã«ãããŠé©æ°çãªåœ¹å²ãæãããŠããŸããAIãšæ©æ¢°åŠç¿(ML)ã®åãå©çšããŠããŠãŒã¶ãŒãå°æ¥ã©ã®ãããªè¡åããšãå¯èœæ§ãããããäºæž¬ããããšãã§ããŸããããã«ãããUXãã¶ã€ããŒã¯ããŠãŒã¶ãŒãåºäŒãã§ãããåé¡ãå åãããŠè§£æ±ºçãèæ¡ããããšãã§ããŸãã
äºæž¬åæã¯ãŠãŒã¶ãŒã®äœéšãã¹ã ãŒãºã«ãã補åããµãŒãã¹ãæäŸãã䟡å€ãæ倧åããã®ã«äžå¯æ¬ ã§ããäŸãã°ãEã³ããŒã¹ã®ãã©ãããã©ãŒã ã¯ã賌買履æŽãé²èŠ§ãã¿ãŒã³ããã顧客ã次ã«è³Œå ¥ããå¯èœæ§ãé«ãååã瀺åããè³Œå ¥ããã»ã¹ãæ¯æŽããŸãã
ãã®ãããªåæã¯ãŠãŒã¶ãŒããŸã æ確ã«ã¯è¡šçŸããŠããªãããŒãºã欲æ±ãèŠæãããšãã§ããããããŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ã®è³ªãå€§å¹ ã«åäžãããããšãã§ããŸãããŸããäŒæ¥ã¯ããæŠç¥çã«è£œåéçºãããŒã±ãã£ã³ã°æŽ»åãé²ããããšãã§ããŸãã
3.4 ãŠãŒã¶ãŒè¡åã®ç解ãæ·±ããAIã®æŽ»çš
ãŠãŒã¶ãŒã®è¡åãããŒãºãæ·±ãç解ããããšã¯ãæåããUXãã¶ã€ã³ã®éµã§ããAIã¯ãã®ç解ãæ·±ããããã«æ¥µããŠæå¹ãªããŒã«ã§ãããŠãŒã¶ãŒè¡åã®èšå€§ãªããŒã¿ãåæããããããæå³ã®ãããã¿ãŒã³ãæœåºããèœåã¯ããã¶ã€ããŒããŠãŒã¶ãŒã®æ¬åœã®åé¡ç¹ãç¹å®ããã®ã«åœ¹ç«ã¡ãŸãã
äŸãã°ãAIã掻çšããŠãŠã§ããµã€ãã®ãŠãŒã¶ãŒãã©ãã£ãã¯ãåæããããšã§ãç¹å®ã®ããŒãžã§ãŠãŒã¶ãŒãé·ãæ»åšããŠããåå ããéã«éããã«é¢è±ããŠããŸãçç±ã究æããããšãå¯èœã§ãããããã®æŽå¯ãå ã«ããŠãUXãã¶ã€ã³ãæ¹åããããå¹æçãªãŠãŒã¶ãŒãããŒãäœãåºãããšãã§ããŸãã
ããã«ããŠãŒã¶ãŒã補åããµãŒãã¹ã«å¯ŸããŠè¡ããã£ãŒãããã¯ãã¬ãã¥ãŒãAIã«ãã£ãŠåæãããŸããææ åæãå«ãè€éãªããã¹ã解æãéããŠããŠãŒã¶ãŒã®æºè¶³åºŠããã©ã¹ãã¬ãŒã·ã§ã³ã®åå ãç解ããããããããŒã¹ã«è£œåæ¹åãè¡ã£ãŠããããšãå¯èœã«ãªããŸããããããAIã®æŽ»çšã¯UXæ¹åã®ãµã€ã¯ã«ãå éãããããé«å質ãªãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãžãšå°ããŠãããŸãã
4. UXãã¶ã€ããŒã®ããã®AIïŒã¹ãã«ãšç¥è
UXãã¶ã€ã³ãšäººå·¥ç¥èœïŒAIïŒã®çµã³ã€ãã¯ä»æ¥ã®ããžã¿ã«åãããäžçã§ãŸããŸãéèŠã«ãªã£ãŠããŸãããã¶ã€ããŒãAIãç解ãããã®åã掻çšããããã«ã¯å¿ èŠãªã¹ãã«ãšç¥èãååšããŸãããã®èšäºã§ã¯ãUXãã¶ã€ããŒãAIãšããŸãé£æºããããã«èº«ã«ã€ããã¹ãèœåã«ã€ããŠæ¢ã£ãŠãããŸãã
UXã®ãããã§ãã·ã§ãã«ãšããŠãAIæè¡ã®åºæ¬çãªç解ãæ·±ããããšã§ãããçŽæçã§å¹ççãªãŠãŒã¶ãŒäœéšã®èšèšãå¯èœã«ãªããŸããAIã®é²åã«é©å¿ããæå 端ã®ãã¶ã€ã³ãœãªã¥ãŒã·ã§ã³ãæäŸããããã«å¿ èŠãªã¹ãã«ã»ãããæ§ç¯ããããšããä»æ¥ã®ãã¶ã€ããŒã«ãšã£ãŠäžå¯æ¬ ã§ãã
ãã®èšäºã¯ãUXãã¶ã€ããŒãAIãšã®é¢ä¿æ§ãç解ããå®è·µçãªãã¶ã€ã³ããã»ã¹ã«AIãçµ±åããããã®æ çµã¿ãæäŸããŸããAIããã¶ã€ã³ã«åãå ¥ããããšã§ãæ°ããªã€ã³ãµã€ããåŸãããäœæ¥ãèªååããããããªã©ãUXãã¶ã€ã³ã®ç¯å²ãåºããããšãã§ããŸãã
4.1 çŸä»£ã®UXãã¶ã€ããŒã«æ±ããããAIã¹ãã«
èªç¥ç§åŠãæ©æ¢°åŠç¿ãèªç¶èšèªåŠçãšãã£ãAIã®åºæ¬çãªæŠå¿µã«ç²Ÿéããããšã¯ãçŸä»£ã®UXãã¶ã€ããŒã«ãšã£ãŠå¿ é ã§ãããããã®æè¡ãUXãã¶ã€ã³ã«ã©ã®ããã«å¿çšãããããç解ããããšã§ããŠãŒã¶ãŒãšã®å¯Ÿè©±ãæ·±ããé©æ°çãªã€ã³ã¿ãŒãã§ãŒã¹ãçã¿åºããããã«ãªããŸãã
ããŒã¿åæãšãã¿ãŒã³èªèã®èœåã¯ããã¶ã€ã³æ±ºå®ãç§åŠçã«ãµããŒãããã®ã«åœ¹ç«ã¡ãŸããAIããŒã«ã䜿çšããŠããŒã¿ã解æãããŠãŒã¶ãŒã®è¡åã奜ã¿ããã詳现ã«ç解ããããšãã§ããããã«ãªãããããã®ã¹ãã«ã¯äžå¯æ¬ ã§ãã
ãŸããAIãšã®ã³ã©ãã¬ãŒã·ã§ã³ãä¿é²ããããã«ãçžäºäœçšã®ãããã¿ã€ãã³ã°ãAIã®çµæãèŠèŠåããèœåãæã€ããšãéèŠã§ããããã«ããããã¶ã€ããŒã¯AIã®åºåããŠãŒã¶ãŒã«ããããããäŒããããšãã§ããããå¹ççãªãŠãŒã¶ãŒäœéšããã¶ã€ã³ããããšãå¯èœã«ãªããŸãã
4.2 UXãã¶ã€ã³ãšAIã®ç¥èç¿åŸã®ããã®ãªãœãŒã¹
AIã«é¢ããç¥èãç¿åŸããããã®ãªãœãŒã¹ã¯è±å¯ã«ãããŸãããªã³ã©ã€ã³ã®ã³ãŒã¹ãã¯ãŒã¯ã·ã§ããã¯ãåºç€çãªAIã®æŠå¿µããå®è·µçãªã¹ãã«ãŸã§ãåŠã¶ã®ã«åœ¹ç«ã€ã§ããããããŸããŸãªæè²ãã©ãããã©ãŒã ããUXãã¶ã€ããŒãç¥èãæ·±ããããã®å°éçãªã³ãŒã¹ãæäŸããŠããŸãã
æžç±ãåŠè¡è«æããAIã«ã€ããŠæ·±ãæŽå¯ãåŸãããã®åªããæ å ±æºã§ãããã®åéã§ã®ææ°ã®çºå±ã«åžžã«ã¢ããããŒãããããã¶ã€ã³ææ³ããªãã¬ãã·ã¥ããããã®éèŠãªææãšãªãããã§ãããã
ããã«ãã³ãã¥ããã£ããã©ãŒã©ã ã«åå ããããšã§ãåãé¢å¿ãæã€ãããã§ãã·ã§ãã«ããåŠã³ãç¥èãå ±æããæ©äŒãåŸãããšãã§ããŸãããã¢ã¬ãã¥ãŒãã±ãŒã¹ã¹ã¿ãã£ãéããŠãå®è·µçãªã¢ããã€ã¹ããã£ãŒãããã¯ãåãåãããšãã§ããã§ãããã
4.3 AIã䜿ãããªããã¶ã€ã³æè
ãã¶ã€ã³æèã¯ãã¯ãªãšã€ãã£ããªåé¡è§£æ±ºã®ããã»ã¹ã§ãããAIã䜿ãããªãã«ã¯ãã®ã¢ãããŒããéµãæ¡ããŸããAIã䜿ã£ãŠçŸå®ã®èª²é¡ã«åãçµãããšã§ãããé©æ°çãªãœãªã¥ãŒã·ã§ã³ãçã¿åºãããå¯èœæ§ããããŸãã
AIã掻çšãããã¶ã€ã³æèã§ã¯ããŠãŒã¶ãŒäžå¿ã®ã¢ãããŒããæç¶ããªãããè€éãªããŒã¿ãã·ã¹ãã ãç解ããããšãå¿ èŠã«ãªããŸãããã®ãããªç°å¢ã§ã¯ããã¶ã€ããŒã¯ãŠãŒã¶ãŒã®ããŒãºãšAIã®æäŸããæ©èœãšã®ãã©ã³ã¹ãå·§ã¿ã«åããªããããŠãŒã¶ãŒäœéšãèšèšããªããã°ãªããŸããã
ãããã¿ã€ãã³ã°ããŠãŒã¶ãŒãã¹ããéããŠãAIæ©èœãçµã¿èŸŒãŸãã補åã®å®è£ ãè©Šã¿ãããšã¯ããã¶ã€ã³æèãå ·çŸåããäžç°ãšãªããŸãã倱æãæããã«è©Šè¡é¯èª€ããããšã§åŸããããã£ãŒãããã¯ã¯ã補åãæ¹åãããŠãŒã¶ãŒã«æé©ãªäœéšãæäŸããããã®è²Žéãªæ å ±æºãšãªããŸãã
4.4 AIã«é¢ããå«çãšèšèšã®è²¬ä»»
AIã®èšèšãšå©çšã«ãããŠã¯ãå«ççãªåé¡ãåžžã«äŒŽããŸãããã¶ã€ããŒã¯ãã©ã€ãã·ãŒãå ¬æ£æ§ãéææ§ãšãã£ãèŠçŽ ãèæ ®ã«å ¥ãã補åãçã¿åºã責任ããããŸããå«ççãªãã¶ã€ã³ã¯ããŠãŒã¶ãŒããã®ä¿¡é Œãšè£œåã®æåã«ãšã£ãŠäžå¯æ¬ ã§ãã
ãŠãŒã¶ãŒããŒã¿ã®æ±ãã«é¢ããæ³èŠå¶ã«ç²Ÿéããã³ã³ãã©ã€ã¢ã³ã¹ã確ä¿ããããšããŸããUXãã¶ã€ããŒãçŽé¢ãã課é¡ã§ããAIãå人ã®ãã©ã€ãã·ãŒã«äŸµå ¥ããå¯èœæ§ããããããããŒã¿ä¿è·ã®ãã¹ããã©ã¯ãã£ã¹ãç解ããå°éããããšãå¿ é ãšãªããŸãã
æçµçã«ã¯ã人éäžå¿ã®ã¢ãããŒããšå©çãæ±ããå§åãšã®éã§ãã©ã³ã¹ãèŠã€ããªããã°ãªããŸãããUXãã¶ã€ããŒã¯AIæè¡ã䜿ã£ãŠäŸ¡å€ãæäŸããäžæ¹ã§ãæè¡ããŠãŒã¶ãŒãšç€ŸäŒã«äžãã圱é¿ã«ã€ããŠæ·±ãèããé©åãªå€æãäžã圹å²ãæ ã£ãŠããŸãã
5. å®è·µïŒUXãšAIãçµ±åããããã®æŠç¥
ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹(UX)ãšäººå·¥ç¥èœ(AI)ã®çµ±åã¯ãé©æ°çãªããžã¿ã«è£œåããµãŒãã¹ã®å°æ¥ã«ãšã£ãŠæ¬ ãããªãèŠçŽ ã§ãããã®èåã¯ãŠãŒã¶ãŒã®ããŒãºãããæ·±ãç解ãããããæºããããã®ã€ã³ããªãžã§ã³ããªãœãªã¥ãŒã·ã§ã³ãæäŸããå¯èœæ§ãæã£ãŠããŸãã以äžã®æŠç¥ã¯ããããã®å é²çãªãã¯ãããžãŒã®ããã³ã·ã£ã«ãæ倧éã«åŒãåºãããã«éèŠã§ãã
5.1 ãŠãŒã¶ãŒã»ã³ã¿ãŒãAIã®èšèšåå
ãŠãŒã¶ãŒã»ã³ã¿ãŒãã®AIèšèšã¯ããŠãŒã¶ãŒã®æåŸ ã«å¿ããåªããäœéšãæäŸããããšãç®çã«ããŠããŸããAIã·ã¹ãã ããŠãŒã¶ãŒã®è¡åã奜ã¿ã«é©å¿ããäºæž¬ããããŒãœãã©ã€ãºãããçµéšãæäŸããããšãéèŠã§ãããã®é©çšã«ã¯ããšã³ããŠãŒã¶ãŒã®èŠç¹ãåžžã«å¿µé ã«çœ®ããŠèšèšããå¿ èŠããããŸãã
ãŠãŒã¶ãŒã®ãã£ãŒãããã¯ãéããç解ãããã®æ å ±ãçšããŠAIã調æŽããããã»ã¹ãåãå ¥ããããšãæšå¥šãããŸãããŸããAIã®ææ決å®ããã»ã¹ãéæã«ããããšã§ããŠãŒã¶ãŒããã¯ãããžãŒã®èåŸã«ããçç±ãç解ããä¿¡é Œãå¯ããããããã«ãªããŸãã
ãã©ã€ãã·ãŒãšã»ãã¥ãªãã£ã¯ãŠãŒã¶ãŒã»ã³ã¿ãŒãAIèšèšã®å¥ã®éèŠãªèŠçŽ ã§ãããŠãŒã¶ãŒã®ããŒã¿ãä¿è·ãããã®å©çšæ¡ä»¶ãæ確ã«ããããšã§ãå©çšè ãå®å¿ããŠãµãŒãã¹ãå©çšã§ããç°å¢ãæ§ç¯ããã¹ãã§ãã
5.2 ããŒã¿åéãšåæã®ãã¹ããã©ã¯ãã£ã¹
ããŒã¿ã¯AIã·ã¹ãã ã®ç³§ã§ãããæ£ç¢ºãªããŒã¿åéãšåæã¯ã·ã¹ãã ã®å¹æã倧ããå·Šå³ããèŠå ã§ãã質ã®é«ãããŒã¿ãåéããããšã§ãAIã¯ããæ£ç¢ºãªäºæž¬ãšæŽå¯ãæäŸããããšãå¯èœã«ãªããŸãã
ããŒã¿åéã§ã¯ããã€ã¢ã¹ã®ãªãæ¹æ³ãçšããå€æ§æ§ã確ä¿ããããšãå¿ é ã§ããããããããšã§ãAIã¯ç°ãªããŠãŒã¶ãŒã°ã«ãŒãã«å ¬å¹³ãªãµãŒãã¹ãæäŸããããšãå¯èœã«ãªããŸããå質ãç¶æããªãã倧éã®ããŒã¿ãåæããããã®å¹ççãªã¢ã«ãŽãªãºã ãšåŠçææ³ã®éžæãéèŠã§ãã
ãŸããåéããããŒã¿ã®ãã©ã€ãã·ãŒãå®ãã€ã€ãæçãªã€ã³ãµã€ããæœåºããããã®ãšã·ã«ã«ãªã¢ãããŒããæ±ããããŸããå©çšè ããã®èš±å¯ãåŸãããŒã¿äœ¿çšãšãéææ§ã®ããããŒã¿ç®¡çããªã·ãŒããã¹ããã©ã¯ãã£ã¹ãšãªããŸãã
5.3 ãã£ãŒãããã¯ã«ãŒãã®èšèš
AIãšUXã®çµ±åã«ãããŠããã£ãŒãããã¯ã«ãŒãã®èšèšã¯äžå¯æ¬ ã§ãããŠãŒã¶ãŒããã®çŽæ¥çãªãã£ãŒãããã¯ã掻çšããŠãAIã¢ãã«ãç¶ç¶çã«æ¹åãããŠãŒã¶ãŒäœéšãåäžãããããšãç®çã§ãã
ãŠãŒã¶ãŒããåŸããããã£ãŒãããã¯ã¯å€å²ã«ãããããããã®æ å ±ãäœç³»çã«åé¡ããAIã·ã¹ãã ãžãšçµã¿èŸŒãããã®ã¡ã«ããºã ãæ§ç¯ããããšãéèŠã§ãããŠãŒã¶ãŒããã®æ¹è©ãææ¡ãåãå ¥ããããããããŠããã«åºã¥ããŠçŽ æ©ãè¡åãèµ·ããããããªèšèšãå¿ãããã¹ãã§ãã
ãŸããèªååããããã£ãŒãããã¯ã«ãŒããå°å ¥ããããšã§ããŠãŒã¶ãŒã®è¡åå€åã«åºã¥ãAIã®èªå·±åŠç¿ãå¯èœã«ãªããã·ã¹ãã ã¯ããå¹ççã«é²åãéããããšãã§ããŸããå®éã«ãŠãŒã¶ãŒã®äœéšã«ããžãã£ããªå€åãäžããããã«ã¯ããã£ãŒãããã¯ã«ãŒãããããã®è¿ éãªã¢ããããŒãããµããŒãã§ããå¿ èŠããããŸãã
5.4 æç¶å¯èœãªUX/AIçµ±åæŠç¥
UXãšAIã®çµ±åãé·æçãªæåã«å°ãããã«ã¯ãæç¶å¯èœãªæŠç¥ãå¿ èŠã§ãããã®ããã«ã¯å®æçãªè©äŸ¡ãšåçããããŠå¿ èŠã«å¿ããã¢ãããŒãã®èª¿æŽãå¿ èŠã§ãããã®éçšã«ã¯ããã¯ãããžãŒã®é²åã«åãããŠãŠãŒã¶ãŒã®èŠæãå€åããããšãžã®é©å¿ãå«ãŸããŸãã
æç¶å¯èœãªçµ±åæŠç¥ãå®çŸããããã«ã¯ãã¯ãã¹ãã¡ã³ã¯ã·ã§ãã«ãªããŒã ãåžžã«ååããŠããŠãŒã¶ãŒã®äœéšãšAIã®ããã©ãŒãã³ã¹ãåæã«æé©åããå¿ èŠããããŸããããŒã ã«ã¯ãã¶ã€ããŒãããŒã¿ãµã€ãšã³ãã£ã¹ãã補åãããŒãžã£ãŒãªã©ãå€æ§ãªå°éç¥èãæã€ã¡ã³ããŒãå«ãŸããã¹ãã§ãã
æçµçãªãŽãŒã«ã¯ãAIãåãªãããŒã«ã§ã¯ãªãããŠãŒã¶ãŒäœéšã®äžéšãšããŠã·ãŒã ã¬ã¹ã«çµ±åãããããšã§ããã€ãããŒã·ã§ã³ã¯ç¶ç¶çãªããã»ã¹ã§ãããUXãšAIãçµ±åããäžã§ã®åãçµã¿ããŸããé²åãç¶ããããšãéèŠã§ãã
6. UXãšAIã®æªæ¥ïŒçºå±ã®äºæž¬ãšåœ±é¿
6.1 ãã¯ãããžãŒãã¬ã³ãã®åæ
è¿å¹Žã人工ç¥èœïŒAIïŒã¯ãã¯ãããžãŒã®æåç·ãèµ°ãç¶ãããã®é²åã¯ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒUXïŒãšæ·±ãé¢ãã£ãŠããŸãã次äžä»£ã®AIæè¡ããã©ã®ããã«ãŠãŒã¶ãŒãšã®é¢ä¿æ§ãå€åããããŠãŒã¶ããªãã£ãé«ããã®ããåæãé²ããŠããå¿ èŠããããŸãã
AIãUXèšèšã«äžãã圱é¿ã¯ãäž»ã«ãŠãŒã¶ãŒã®æ¯ãèãã®äºæž¬ãããŒãœãã©ã€ãºãããã³ã³ãã³ãã®æäŸããããŠå®çšçãªãŠãŒã¶ãŒã€ã³ã¿ãŒãã§ãŒã¹ã®èªåçæã«çŸããŠããŸããä»åŸããã®ãã¬ã³ãã¯å éãç¶ããããšãäºæ³ãããŸãã
ãŸããAIã¯ãã¶ã€ã³ããã»ã¹èªäœã«ãé©æ°ããããããŠããŸãããŠãŒã¶ãŒãã¹ãããã£ãŒãããã¯ã®è§£æãªã©ããããŸã§äººéãè¡ã£ãŠããäœæ¥ãAIãå¹çè¯ãå®è¡å¯èœã«ãã補åã®æ¹åãµã€ã¯ã«ãå éããŠããŸãã
6.2 人éãšAIã®ã€ã³ã¿ã©ã¯ã·ã§ã³ã®é²å
AIãšã®ã€ã³ã¿ã©ã¯ã·ã§ã³ã¯ãåŸæ¥ã®ã€ã³ã¿ãŒãã§ãŒã¹ãè¶ ããããã«å€æ§ã§èªç¶ãªåœ¢ãžãšé²åããŠããŸããç¹ã«ãé³å£°èªèãèªç¶èšèªåŠçã®åäžã«ããããŠãŒã¶ãŒã¯ããçŽæçã«ãã¯ãããžãŒãšå¯Ÿè©±ãã§ããããã«ãªã£ãŠããŸãã
ãã®èªç¶ãªå¯Ÿè©±åœ¢åŒã®æ¡çšã«ãã£ãŠããã¯ãããžãŒãžã®ã¢ã¯ã»ã·ããªãã£ãæ¡å€§ããå¹ åºãäžä»£ã®ãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ãåäžããŠããç¹ãèŠéããŸãããAIãèšèã®ãã¥ã¢ã³ã¹ãŸã§ç解ãåå¿ããããã«ãªããšããŠãŒã¶ãŒã¯ãã人éããããããšããæ©æ¢°ãšã§ããããã«ãªããŸãã
ã€ã³ã¿ã©ã¯ã·ã§ã³ãã¶ã€ã³ã«ããã人éäžå¿ã®ã¢ãããŒããšAIã®æè¡ãèåããããšã§ãUXã¯æ°ãã次å ãžãšåãããŸãããŠãŒã¶ãŒã¯ãæ©æ¢°ãšã®å¯Ÿè©±ãéããŠãææ çãªæºè¶³ãåŸãããããã«ãªãã§ãããã
6.3 ãã©ã³ãäœéšã«ãããAIã®åœ¹å²
ãã©ã³ãã¯AIã掻çšããŠã顧客äžäººã²ãšãã«åãããã«ã¹ã¿ãã€ãºãããäœéšãæäŸãå§ããŠããŸãããã®ããŒãœãã©ã€ãºã¯ã補åã®éžæããã³ãã¥ãã±ãŒã·ã§ã³ã顧客ãµããŒãã«è³ããŸã§ãå šæ¹äœã«ããããŸãã
æ¶è²»è ã®è¡åãã¿ãŒã³ãå奜ã解æããããšã§ããã©ã³ãã¯ãããªã¬ãã³ããªååãæ å ±ããŠãŒã¶ãŒã«æ瀺ããããšãã§ããŸãããã®ãããªçŽ°ãããªé æ ®ã¯ããŠãŒã¶ãŒã®æºè¶³åºŠãæ Œæ®µã«åäžãããå¹æãæã¡ãŸãã
äžæ¹ã§ãã¬ã³ã¡ã³ããŒã·ã§ã³ãšã³ãžã³ã®ãããªAIããŒã«ãéããŠããŠãŒã¶ãŒã¯èªåã§ãæ°ã¥ããªãæ°ããèå³ã趣å³ãèŠã€ããæ©äŒãåŸãããšãã§ããã®ã§ãããã®çµæããã©ã³ããšãŠãŒã¶ãŒã®é¢ä¿æ§ãããæ·±ãŸããŸãã
6.4 æ°ããªææŠïŒãã©ã€ãã·ãŒãšã»ãã¥ãªãã£
AIãçšããUXã®é²æ©ã¯æ§ã ãªã¡ãªããããããããŸãããããã«äŒŽããã©ã€ãã·ãŒãã»ãã¥ãªãã£ã®åé¡ãç¡èŠã§ããŸãããå人ããŒã¿ã®åéãšåæãå¿ èŠäžå¯æ¬ ã§ããããããŠãŒã¶ãŒã®ãã©ã€ãã·ãŒä¿è·ã¯ä»åŸã®å€§ããªèª²é¡ãšãªããŸãã
ããŒã¿ä¿è·èŠåã®éµå®ã¯ãã¡ããã®ããšãéææ§ãšãŠãŒã¶ãŒã®ã³ã³ãããŒã«ã匷åããããšãéèŠã§ãããŠãŒã¶ãŒãèªåã®ããŒã¿ã«å¯Ÿããç解ãæ·±ããããã管çã§ããããã«ããããšã§ãä¿¡é Œãç²åŸããŠããå¿ èŠããããŸãã
AIã®çºå±ã«ãã£ãŠããŒã¿ã»ãã¥ãªãã£æè¡ãã¬ãã«ã¢ããããããšãæ±ããããŸãããŠãŒã¶ãŒãå®å¿ããŠAIæ©èœã享åã§ãããããã»ãã¥ãªãã£å¯Ÿçã®åŒ·åã«ã泚åãå¿ èŠã§ãããããã®ææŠãä¹ãè¶ããããšã§ãAIãšUXã®ããè¯ãé¢ä¿æ§ãç¯ãããããšã§ãããã
7. ãŸãšã
UXïŒãŠãŒã¶ãŒãšã¯ã¹ããªãšã³ã¹ïŒã¯ã補åããµãŒãã¹ã®äœ¿çšãéãããŠãŒã¶ãŒã®ç·åçäœéšãæããŸããããã«ã¯äœ¿ãããããã¢ã¯ã»ã¹ã®ããããã楜ãããªã©ãå«ãŸããŸããAIïŒäººå·¥ç¥èœïŒã¯ãããŒã¿åæãšåŠç¿èœåãéããŠUXã倧ããå€åãããããåå¥åãããäœéšãæäŸããããšãã§ããŸããUXãšAIã®çµ±åã¯ããã¶ã€ã³æèãšããŒã¿é§åã®ã¢ãããŒããçµã¿åãããããšã§ã䜿ãããããããŒãœãã©ã€ãºãããã€ã³ã¿ã©ã¯ãã£ããªãœãªã¥ãŒã·ã§ã³ãçã¿åºããŸããæªæ¥ã®UXã¯ãAIæè¡ã®é²æ©ãšãšãã«ãããã«æ·±ã¿ãšè€éããå¢ãã§ãããããã©ã³ã¹ã®åããåªããUX/AIçµ±åæŠç¥ã¯ããã©ã³ãã®æåã«äžå¯æ¬ ã§ãã